Fort Erie Holidays from £799

Communication is a big issue. The listed number did not have voicemail capability. Staff are not local most likely overseas best time to call and get response is between 6 am - 10 am EST. Dryer was not functioning during entire stay. Customer support indicated local support would be contacted. Never heard from anyone. Do not expect to watch anything other than Netflix during stay. Hulu was not available as advertised and local channels not available. Great location, adequately clean. Deposit refunded within 2 days

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Awesome breakfast. Gracious and kind staff. Lovely room. If and when I'm in Toronto again, we'd choose this hotel, for sure! Good fair price point.

The best part is the location of the hotel. 1 subway stop from Union Station or if the weather is nice, you can actually walk there from Union Station. The room is more like an apartment. It came with a stove, fridge, dish washer, microwave and coffee machine. You can actually buy groceries and cook. The downside is the room is clean but very dated. Bathroom is also very dated. The staff is friendly, check in was fast, concierge was helpful in getting us where we want to go.

Check in was quick and easy, the staff were very nice. Breakfast isn’t the best but it is not bad.