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"The hotel and staff were great. The pool could’ve been cleaner and there could’ve been more vegetarian options on the dinner menu. Great location and great tours with knowledgeable guides"

"Good location and comfortable rooms. Not too spacious and a little dated - but it’s an older hotel, so expectations managed. Beds firm, but actually very good. Helpful staff, including getting you to the airport early. Front desk is 24/7 so when you have an early start for Tikal, it’s nota problem and the will provide you a packed breakfast of fruit and banana bread, plus water. Good breakfast as well, if you are around for it. Don’t forget the rod garden too, with views to the east of the lake"

"Everything was good except my experiences with the restaurants. The one top, the staff were just talking with each other and they didn’t attend to me so I left after 10 minutes. I could understand if they were busy, but they were not. The restaurant below, I didn’t like the food. I tried twice and no I didn’t like it—my opinion only. Everything else was great. I hope the this was constructive. I took a picture of the staff persons standing around if you want me to send to you. "

"Good food"

"Wonderful hotel!"

"Room was comfortable. A/C was great. Pool was a nice experience right on the lake. Location was perfect. "

"Not so good"

"Great breakfast included, prepared fresh from limited menu. Nice bedding, good bed, bottled water replaced each day. Staff helpful and pleasant but seldom understand any English. Nice pool. Pleasant sitting areas overlooking lake Peten, however constant ‘mariache’ style music too loud all evening, made this less than pleasing. Short walk to shops, buses, tuck-tucks, boats. Nice stay but wouldn’t return to this country. "

"Nice central location and amazing views of the lake"