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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe

Guest reviews

4.3/5 Excellent
18 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPetencito Zoo10 min drive
AirportFlores (FRS-Mundo Maya Intl.)17 min drive
Popular LocationMaya Mall18 min drive
Popular LocationLas Guacamayas Biological Station22 min drive

Choose dates to view prices

  • Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDouble Room
  • Triple Room

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsTriple Room
  • Single Room

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSingle Room
  • Superior (doble)

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Double Beds
    More detailsSuperior (doble)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Santa Elena

Located in Santa Elena, Hotel Villa Maya is in a rural location and on a lake. Flores Dock and Biotopo Cerro Cahui are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Petén Itzá and Central Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Santa Elena travel guide
Map
Popular Location

What's nearby

  • Petencito Zoo - 10 min drive
  • Maya Mall - 18 min drive
  • Flores Dock - 20 min drive
  • Las Guacamayas Biological Station - 22 min drive
  • Central Park - 24 min drive

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 17 min drive

About this property

Hotel Villa Maya

Family-friendly hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. All 56 rooms offer balconies, room service (during limited hours) and ceiling fans. Safes, showers and phones are among the other amenities that guests will find.
Hotel Villa Maya offers 56 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free toiletries and a ceiling fan. Rooms open to balconies. Business-friendly amenities include safes and telephones. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Villa Maya Santa Elena
Hotel Villa Maya
Villa Maya Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Santa Elena
Hotel Villa Maya Hotel Santa Elena

Frequently asked questions

Can I cancel my reservation for free at Hotel Villa Maya and receive a full refund?
Yes, Hotel Villa Maya offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Villa Maya cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to 9 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Villa Maya?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Petencito Zoo, Maya Mall and Lake Petén Itzá. Central Park and Las Guacamayas Biological Station are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Hotel Villa Maya

4.3
Excellent
5 - Excellent
8
4 - Good
8
3 - Okay
2
2 - Mediocre
0
1 - Poor
0
4.7
Cleanliness
4.1
Service and Staff
4.4
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Relax!!!

    Nice quiet place, very comfortable and clean

    Stayed 1 night in Oct 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jun 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Overall, a very pleasant and confortable stay. The place is excellent if you want to relax and the service is very good.

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Wonderful experience

      It was wonderful felt like being in the jungle, you could see parrots, hear the monkeys, and watch the deers. aand in the lake you could see cocodriles. it was beatiful!