Title: Max Apartments Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Max Apartments Apartments with kitchenettes, 8-minute walk to Basilica of Santa Maria Novella ## Photo gallery for Max Apartments ![Apartment, 3 Bedrooms (5 People, Via del Proconsolo 5) | Balcony - Max Apartments (Florence)](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/9309735a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, rollaway beds, WiFi - Max Apartments (Florence)](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/721b2102.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment 2 Bedroom (6 People, Via Guelfa) | Desk, rollaway beds, WiFi - Max Apartments (Florence)](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/4946e8bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment 1 Bedroom (3 People, Via San Zanobi) | View from property - Max Apartments (Florence)](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/10a173ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Max Apartments (Florence)](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/e9d1257a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Max Apartments provides laundry facilities and more. Guests can connect to in-room WiFi (surcharge). ## Reviews 5.8 ## Popular amenities - Kitchen - Washing machine - Dryer - Pet-friendly - Air-conditioning ## Room options ### Check availability for these dates Tonight [Feb 2 - Feb 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Basic Studio (2 People, Via San Zanobi) ![Basic Studio (2 People, Via San Zanobi) | Desk, rollaway beds, WiFi](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/e48934fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio (2 People, Via San Zanobi) ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Washer/dryer Hairdryer Bidet Private bathroom - Sleeps 3 - 1 Double Bed ### View all photos for Apartment 1 Bedroom (3 People, Via San Zanobi) ![Apartment 1 Bedroom (3 People, Via San Zanobi) | Desk, rollaway beds, WiFi](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/e1611e98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 1 Bedroom (3 People, Via San Zanobi) ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Washer/dryer Separate bedroom Hairdryer Bidet - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Single Bed ### View all photos for Basic Studio Apartment (4 People, Via Guelfa) ![Basic Studio Apartment (4 People, Via Guelfa) | Desk, rollaway beds, WiFi](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/497e09d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio Apartment (4 People, Via Guelfa) ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Washer/dryer Hairdryer Bidet Private bathroom - Sleeps 5 - 1 Double Bed and 2 Single Beds ### View all photos for Apartment 2 Bedroom (6 People, Via Guelfa) ![Apartment 2 Bedroom (6 People, Via Guelfa) | Desk, rollaway beds, WiFi](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/b83997d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 2 Bedroom (6 People, Via Guelfa) ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Washer/dryer 2 bedrooms Hairdryer Bidet - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Apartment, 1 Bedroom (2 People, Via Ponte alle Mosse 7) ![Apartment, 1 Bedroom (2 People, Via Ponte alle Mosse 7) | Private kitchen | Full-sized fridge, microwave, espresso maker](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/c52f8ae4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (2 People, Via Ponte alle Mosse 7) ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Washer/dryer Separate bedroom Hairdryer Bidet - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Apartment, 1 Bedroom (4 People, Via Ponte alle Mosse 7) ![Apartment, 1 Bedroom (4 People, Via Ponte alle Mosse 7) | Bathroom | Shower, hair dryer, bidet](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/a0b0f759.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (4 People, Via Ponte alle Mosse 7) ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Washer/dryer Separate bedroom Hairdryer Bidet - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 3 Bedrooms (5 People, Via del Proconsolo 5) ![Apartment, 3 Bedrooms (5 People, Via del Proconsolo 5) | Desk, rollaway beds, WiFi](https://images.trvl-media.com/lodging/5000000/4780000/4772900/4772849/a226fabf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms (5 People, Via del Proconsolo 5) ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Washer/dryer 3 bedrooms Hairdryer Bidet - 3 bedrooms - Sleeps 5 - 2 Double Beds and 1 Double Sofa Bed ### Apartment, 1 Bedroom (2 People, Via Lodovico Ariosto 18/D) ### Highlights Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer Washer/dryer Separate bedroom Hairdryer Bidet - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/580400/580315/26ef9bd8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Neroli Coverciano - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Max-Apartments.h4772849.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Max-Apartments.h4772849.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighbourhood in Florence, Max Apartments is near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Fortezza da Basso and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Coverciano. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) [View more Apartments in Florence](https://www.expedia.co.uk/Florence-Apartments.d1222-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77896%2C11.25189&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w4PeijDpG96fDr9OFYeGAEf_nx0=) via san zanobi, 22, Florence, Tuscany, 50129 ### What's nearby - ![Central Market which includes markets, food and interior views](https://images.trvl-media.com/place/6075422/b7f4340f-294e-4171-9446-7c83e564545b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Market 3 min walk \- 0.2 miles - ![the ancient military fort Fortezza da Basso, now it is home to conferences, concerts and exhibitions](https://images.trvl-media.com/place/501036/8d98cc2a-40e1-4261-8d9f-4935d1dab8df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fortezza da Basso 3 min walk \- 0.2 miles - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 8 min walk \- 0.5 miles - ![Cathedral of Santa Maria del Fiore featuring religious elements, a church or cathedral and a city](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 9 min walk \- 0.5 miles - Via Faenza 2 min walk \- 0.1 miles ### Getting around - Fortezza Tram Stop 4 min walk - Florence Santa Maria Novella Station 7 min walk - Peretola Airport (FLR) 21 min drive ### Restaurants - Mò Si Caffetteria alla Vecchia Maniera 2 min walk - Bondi Focacceria 4 min walk - Livio 4 min walk - Matto Matto 2 min walk - Trattoria Enzo e Piero 4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Max Apartments Apartments with kitchenettes, 8-minute walk to Basilica of Santa Maria Novella WiFi in public areas, laundry facilities and express check-in are available at this apartment building. Additionally, express check-out and multilingual staff assistance are on-site. Each apartment features WiFi and a washer/dryer, plus a kitchenette with a fridge and a microwave. Added amenities include a dining area, digital TV and an espresso maker. Housekeeping is not available. Max Apartments offers 8 air-conditioned accommodations with washers/dryers and espresso makers. Accommodation at this 3-star apartment has kitchenettes with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include a shower, bidets and hairdryers. In-room wireless Internet access is available for a surcharge. Digital televisions are provided. ## Similar properties ![Apartment, Balcony, Garden View | Living area | 42-inch flat-screen TV with digital channels](https://images.trvl-media.com/lodging/107000000/106290000/106287300/106287236/c9339c52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YiD Laura Historic Centre of Florence - Kitchen - Free Wi-Fi - Air-conditioning 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=106287236&PinnedHotelID=106287236&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Duplex, Balcony, City View | 1 bedroom, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/116000000/115790000/115782900/115782810/6c27fd91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Il Rifugio del David by MMega Historic Centre of Florence - Washing machine - Free Wi-Fi - City view £143 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=115782810&PinnedHotelID=115782810&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom | 1 bedroom, individually furnished, desk, iron/ironing board](https://images.trvl-media.com/lodging/30000000/29650000/29646000/29645902/b535d4ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flospirit - 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4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=8091001&PinnedHotelID=8091001&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room with External Private Bathroom | Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/19000000/18810000/18802100/18802094/a0b01fea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residenza d'epoca Galleria L'Accademia Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 7.0 Good 65 reviews £60 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=18802094&PinnedHotelID=18802094&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=4772849&PinnedHotelID=4772849&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4772849,106287236,115782810,29645902,102800302) ## Property amenities ### Internet - Available in the apartment: WiFi (EUR 5 per night) - Available in some public areas: WiFi (EUR 5 per night) ### Parking and transport - Offsite parking available (EUR 22 per day) ### Kitchenette - Espresso maker - Full-sized refrigerator/freezer - Microwave ### Bedrooms - Rollaway/extra bed: EUR 20 ### Bathroom - 1 private bathroom - Bidet - Hair dryer - Shower ### Living spaces - Separate dining area ### Entertainment - Digital channels ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - Pet friendly - Fee: EUR 20 per pet per day - Service animals exempt from fees - Deposit: EUR 100 per stay ### Services and conveniences - Limited-hour front desk - Multilingual staff - No housekeeping service ### Location highlights - In the city centre - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 2 buildings - 8 units ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 7 PM Late check-in fee: EUR 50 for check-in between 8 PM and midnight Express check-in available ### Check-out Check-out before 10 AM Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 20, per pet, per day, plus a deposit of EUR 100.00 per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 20.00. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash Breakage deposit: EUR 100.00 per stay - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. - Cleaning fee: EUR 35 per accommodation, per stay. We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless Internet: EUR 5 per night (rates may vary) - Fee for wireless Internet in public areas: EUR 5 per night (rates may vary) - Nearby parking fee: EUR 22 per day - Pet deposit: EUR 100.00 per stay - Pet fee: EUR 20 per pet, per day - Service animals are exempt from fees - Late check-in fee: EUR 50 for check-in between 8 PM and midnight - Air conditioning fee: EUR 5 per day - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Max Apartments Max Apartments Florence Max Apartments Apartment Florence Max Apartments Apartment Max Apartments Florence Max Apartments Apartment Max Apartments Apartment Florence ## Frequently asked questions ### Is Max Apartments pet-friendly? ### What time is check-in at Max Apartments? ### What time is check-out at Max Apartments? ### Where is Max Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Max Apartments Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 7.4 Location ### 5.6 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 11 8 - Good 37 6 - Okay 67 4 - Poor 30 2 - Terrible 30 ## Reviews ### 6/10 Okay #### Hsu-Fen 22 Mar 2018 Disliked: Staff & service #### Good location It's difficult to find the place because the map position doesn't reflect the actual location of the office where you need to get the keys. Service was only mediocre and it's a pretty long haul up 4 flights of stairs to the apartment. Bed is on the upper floor and sitting area and toilet is downstairs. Saving grace is that the location is good and near to central market, shopping street and the places of interest in Florence ##### Hsu-Fen Stayed 4 nights in Mar 2018 ### 6/10 Okay #### Carlos 21 Feb 2018 Disliked: Property conditions & facilities, room comfort #### Don’t judge by photographs I feel that the photos used for the apartment are misleading. The way they are taken give the impression that the sofa bed is in a hall way area instead of the kitchen/main room which is therefore quite cramped. Had I known this I would have gotten and paid for a larger room. Futhermore there was no toilet paper, and it seems to me that there should be at least two rolls. Imagine 4 persons off a plane needing to go to the bathroom and it is night, cold and raining.... and we had to improvise with some Kleenex we used sparingly until We bought paper. Also, the toilet seat was broken. I think the locator was good, and the condition was fine. ##### Carlos ### 4/10 Poor #### INSU 17 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 별 하나도 아까운 숙소. 한국분들 여기 가지마세요. 맥스아파트는 두 군데임. 원래 호텔스닷컴에 주소나온대로 갔더니 아무도 없고 전화하래서 했는데 쥔장 전화도 안받고 아래층 아줌마도움으로 연결은 됐는데 주소도 잘못알려주고 겨우겨우 헤매다 찾음. 아니 호텔스닷컴 믿고 예약을 했으면 정확한 주소를 미리 알려줘야지 뭐하는 겁니까? 어린애들 데리고 밥해먹일라고 아파트잡았는데 거리에서 헤매게 하고. 그리고 숙소도 곰팡이자국 욕실에 물도 잘 안빠지고 샤워기는 똑부러져버려 샤워도 못하고 침대는 푹 꺼지고 삐그덕 거리고 윗층 침대 피그덕 거리는 소리까지 다 들리는 방음수준하며 별 하나도 아깝습니다. 매일 청소도 안해줄꺼면서 청소비는 왜 35유로나 내라하고 타올도 첨에 4명이라고 달랑 4개 주고 5일 내내 안갈아주고 빨아 쓰게함. 진짜 숙소 거지같음. 한국분들 여기 가지 마세요\~ 골목도 으슥함. 진짜 피렌체 좋아했는데 이 숙소땜에 맘이 안좋았음. ##### INSU Stayed 5 nights in Jan 2018 ### 6/10 Okay #### Verified traveller 31 Dec 2017 #### Buona posizione Appartamento stretto e lungo adatto per starci poche ore, posizionato comodamente per visitare i monumenti importanti di Firenze, personale disponibile e gentile ##### Verified traveller Stayed 2 nights in Dec 2017 ### 8/10 Good #### marika 26 Nov 2017 Liked: Cleanliness, staff & service, room comfort #### Froidement bien Les chauffages en période de froid allumé que 5 heures par jour et durant la nuit éteints c’etait vraiment limite ##### marika Stayed 4 nights in Nov 2017 ### 2/10 Terrible #### Mario, Parma 28 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terribile Sporco, e maleducatissimi. Peraonale molto maleducato, peli in bagno, piccolo. ##### Mario Stayed 3 nights in Oct 2017 ### 4/10 Poor #### Jun, Wales 28 Oct 2017 Disliked: Staff & service, property conditions & facilities #### Max Apartments chain of hotels/ apartments It was quiet disappointing experience for us. Finding your accommodation was not straight forward. The address given in their website was not specific which ended us up phoning the reception which I think the office does not exist. In fairness the location was not bad until let down by the welcoming experience. Overall, you need a lot of patience in finding your accommodation. ##### Jun Stayed 2 nights in Aug 2017 ### 2/10 Terrible #### Verified traveller 19 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Casa de fantasmas O quesito localização foi o que me salvou. Excelente. E fica por aí. Não foi enviado o endereço. Tive que me revirar para descobrir. Um Sr. de lá foi quem me ajudou. Telefonei. Marcaram às 14:00h em ponto. Sem atrasos. Estava na porta 10 min antes. Porta fechada. Um hóspede chegou e eu entrei junto. 03 andares. Tudo escuro. No terceiro andar fica o Max Ap. Toquei a campainha. Uma moça atendeu. Levou-me ao quarto. E, entre italiano e inglês (todos muito mal falados) me entregou 02 chaves. Tudo em nao mais que 3 min. A da porta principal vc digita uma senha. Uma abre a porta do hotel e a outra abre a do quarto. Por sinal, péssimo. Banheiro mínimo. 2 andares. Banheiro no primeiro. Cama no segundo. Escada que faz medo. Sem higiene. Sujo. Tem ar condicionados mas sem controle remoto. Calor sufocante. Ela me passou um telefone caso precisasse de algo. E precisei. Saindo do hotel com 02 malas para pegar o trem deixei a porta do meu quarto cerrada com as chaves dentro conforme combinado. Ao passar pela porta do hotel coloquei uma mala para fora para e quando voltei para pegar a outra a porta havia batido e encontrava-se fechada. E eu sem chave. Bom, uma mala para fora e outra para dentro.Telefonei para a moça que me recepcionou. Telefone na caixa postal. Várias vezes. Sufoco total. Após 1h uma santa alma colocou minha mala para fora. Não vá. Não passe pelo que passei. Ninguém vai me indenizar pela mais total insegurança vivida ali. Detalhe: Wi-Fi pago. ##### Verified traveller Stayed 2 nights in Sep 2017 ### 8/10 Good #### Juan Ponce, Cedar Rapids, Iowa 9 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful My wife and I just came from Florence and we absolutely loved this hotel. The location was perfect, the staff was friendly, Anna gave us amazing advises about he city. The place was super clean. We didn't want to leave. Highly recommended. ##### Juan Ponce Stayed 6 nights in Sep 2017 ### 6/10 Okay #### yves, montreal canada 2 Oct 2017 Disliked: Room comfort #### Bien placé Près de tout pour le prix. Attention aux frais supplémentaires lorsque vous réserver! 70e pour un séjour de 3 nuits! ##### yves Stayed 3 nights in Sep 2017 ### 2/10 Terrible #### Claude 30 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ne vous y laissez pas prendre Arnaque complète ##### Claude Stayed 2 nights in Sep 2017 ### 4/10 Poor #### Verified traveller 28 Sept 2017 Disliked: Property conditions & facilities, room comfort #### Cuidado!!!!! se trata de un tercer piso por escalera angosta que no se especifica en la oferta. la sra anna propietaria es muy poco amable. las escaleras comunes son muy sucias. cobran muchos extras sin recibo oficial. ##### Verified traveller Stayed 4 nights in Sep 2017 ### 6/10 Okay #### Verified traveller 6 Sept 2017 #### In proximity of many attractions The apartment was in proximity of many attractions, restaurant, local market. The room was comfortable but lamps dusty; it did not come with basics such as at least one roll of toilet paper and had no toiletteries. Internet and air conditioner was at an extra cost. The kitchen was was very small to cook for 6; the stove top only allowed for one pot or pan to be used at once. We had to purchase an expresso maker. ##### Verified traveller Stayed 6 nights in Aug 2017 ### 6/10 Okay #### Fernando, Miranda de Ebro 4 Sept 2017 Liked: Staff & service Disliked: Room comfort En general bien pero te cobran a parte la limpieza, el aire acondicionado y el Wifi. La ubicación bartante buena, relativamente centrico pero mal si llevas coche, te tocaría pagar por aparcar. Con las llaves es un poco rollo ya que para dar la luz hay que meter una llave que no te dejan sacar del llavero para que no se quede la luz cuando no se está y te la puedes dejar al salir. ##### Fernando Stayed 2 nights in Aug 2017 ### 2/10 Terrible #### Sonia Alejandra 18 Aug 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### ESTAFADORES La atención desde el principio muy grosera como a la defensiva, nos cobraron el wifi y el aire acondicionado y no decía que lo cobrarían, el papel higiénico solo duró para un día, tuvimos que comprar extra, nos hicieron firmar un contrato y sorpresivamente nos dejaron una hoja con "reglamentos" sin nuestro consentimiento que vimos hasta después que decía que si no dejabamos limpio nos cobrarían extra por limpieza y que la basura la teníamos que sacar, cabe mencionar que el servicio de limpieza ya nos la habían cobrado y ya se lo habiamos pagado, y nos dieron un recibo no oficial por estos cargos extras. Fue muy abusivo todo eso, estan mintiendo en la descripción, obviamente de haber sabido no los hubieramos elegido de ninguna manera, no lo valía para nada ##### Sonia Alejandra Stayed 3 nights in Aug 2017 ### 6/10 Okay #### Pedro 6 Aug 2017 #### Hotel basico Hotel basico, pero suficiente para una noche en un itinerario de viaje. ##### Pedro Stayed 7 nights in Jul 2017 ### 2/10 Terrible #### jose 18 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### asqueroso El apartamento no se parece en nada a las fotos,es asqueroso, NO COGEN EL TELEFONO para hacer el check-in, No hay calle a donde dirigirte porque no la ponen. Te cobran la limpieza del apartamento, sin factura hoteles.com complice. hasta nunca más. ##### jose Stayed 2 nights in Jul 2017 ### 4/10 Poor #### Lynn 14 Jul 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Poor check in, poor communication In spite emailing for contact number and more information, I was unable to get the number of the person to check us in. Didn't have the correct address. Waited on sidewalk in not so nice neighborhood. Had to pay cash for air conditioning, internet, taxes that double the cost of the stay. ##### Lynn Stayed 2 nights in Jul 2017 ### 6/10 Okay #### Beck, VA, USA 11 Jul 2017 Liked: Cleanliness Disliked: Room comfort #### Close to the sights Our apartment was close to the sights and had lots of extras. ##### Beck Stayed 3 nights in Jul 2017 ### 8/10 Good #### Salvatore 4 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location apartment Great location, close to everything. It's walking distance to all historical sites, museums. And main train station. ##### Salvatore ### 6/10 Okay #### Claes og Bente, Danmark 24 Apr 2017 #### Centralt beliggende. Ok. Umuligt at få kontakt til kontaktperson som skulle udlevere nøgle. Svarede ikke på hverken gentagne opkald eller SMS. Vi gik ca 1/2 time til opgivne adresse. Tilfældigvis var der en kontaktperson der, som fortalte at lejligheden var lejet ud til andre. Hun påstod at hendes kollega havde sendt e-mail om anden adresse. Vi havde ikke fået en sådan mail. Hun kunne godt få kontakt med det opgivne telefonnummer. Vi fik så en anden lejlighed et godt stykke derfra, så vi måtte tage en taxa derhen. ##### Claes og Bente ### 6/10 Okay #### aran, a.a 3 Apr 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### Hotel centrico y economico Para la localizacion del hotel y lo que hemos pagado, muy bien. Anna, la dueña muy amable y muy maja. El apartamento un poco pequeño y justito. Pero para pasar 3 dias a estado bien. Lo recomiendo ##### aran ### 4/10 Poor #### Verified traveller 2 Apr 2017 Disliked: Cleanliness, property conditions & facilities, room comfort Impossibile muoversi all'interno della stanza e soprattutto in bagno.La signora aveva detto che puliva tutti i giorni,ma non è mai venuta neanche a fare il letto.Proprietaria sentita solo per telefono,nessuna ricevuta per pulizie e tassa di soggiorno.Peccato perché il posto è davvero strategico per chi volesse vivere Firenze al meglio...è in pieno centro a 100mt dal mercato. ##### Verified traveller ### 6/10 Okay #### S. P., Frankfurt a. M. 31 Mar 2017 #### Zentral gelegen! Im 3\. Stock ohne Aufzug! Genau aufpassen, welches Max Appartment man gebucht hat! Sicherheitshalber die Vorwahl von Florenz merken. Wir waren im falschen Appartment und mussten anrufen. Handynr. steht aber an den Hauseingängen. Wir waren in der Straße San Zanobi, sind aber zuerst fälschlicherweise in die Via Guelfa gegangen! Ist aber nicht weit voreinander entfernt. Einchecken wurde von der Reinemachefrau übernommen. Während des Aufenthalts wird nicht geputzt oder Müll geleert und lieber selber Handtücher mitbringen. Aber bei Ankunft war alles sauber. Schampoo/Toilettenpapier etc. war vorhanden. Für WLAN wollte man noch 5 €/täglich zusätzlich haben, das haben wir aber verneint. Müsste doch inzwischen selbstverständlich sein! Mit großen Koffern die 3 Stockwerke hochzulaufen ist nicht einfach. Für unsere Bedürfnisse war aber alles ausreichend. ##### S. P. ### 6/10 Okay #### Fabrice 20 Feb 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Appartement proche du centre historique. Nous avons passé un agréable séjour, l'appart est bien confortable, un peu mal isolé phoniquement.Un peu plus de chauffage en hiver serait appréciable. Proche de tout, du centre et de bons restaurants ! ##### Fabrice ## Expedia's Latest Trends ### Hotels > [Prato dei Miracoli Residenza d'Epoca](https://www.expedia.co.uk/Pisa-Hotels-Prato-Dei-Miracoli-Residenza-DEpoca.h107696957.Hotel-Information) > > [Hotels with Parking in Hereford](https://www.expedia.co.uk/Hereford-Hotels-Hotel-With-Free-Parking.0-0-d4656-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Albergo Celide](https://www.expedia.co.uk/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > > [ Domus Nannini SPA - Belvedere Loggia - Palazzo Nannini](https://www.expedia.co.uk/Siena-Hotels-Domus-Nannini-SPA-Belvedere-Loggia-Palazzo-Nannini.h36017320.Hotel-Information) > > [Atlantis , Paradise Island, Bahamas](https://www.expedia.co.uk/Paradise-Island-Hotels-Atlantis.h71632290.Hotel-Information) > > [Palazzo Cini Luxury Rooms In Pisa](https://www.expedia.co.uk/Pisa-Hotels-Palazzo-Cini-Luxury-Rooms-In-Pisa.h33098596.Hotel-Information) > > [Comfortable vacation apartment Viareggio](https://www.expedia.co.uk/Viareggio-Hotels-Comfortable-Holiday-Apartment-Viareggio.h68116047.Hotel-Information) > > [The Social Hub Florence Belfiore](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Belfiore.h110550930.Hotel-Information) > > [LUCUS Exclusive B&B](https://www.expedia.co.uk/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > > [Bella Vista Terrazza - Luxury Apartment in Lucca](https://www.expedia.co.uk/Lucca-Hotels-Bella-Vista-Terrazza-Luxury-Apartment-In-Lucca.h21126008.Hotel-Information) > > [N°15 Santori Luxury Hotel](https://www.expedia.co.uk/Lucca-Hotels-N15-Santori-Luxury-Home.h18368134.Hotel-Information) > > [Residenza d'Epoca Relais I Miracoli](https://www.expedia.co.uk/Pisa-Hotels-Relais-I-Miracoli.h5663177.Hotel-Information) > > [All-Inclusive Hotels in Sweden](https://www.expedia.co.uk/Destinations-In-Sweden-All-Inclusive-Hotel.0-0-d173-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels with Balcony in Manchester City Centre](https://www.expedia.co.uk/Manchester-City-Centre-Manchester-Hotels-Hotels-With-Balcony.0-n6192111-0-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Residenza Betta](https://www.expedia.co.uk/Florence-Hotels-Residenza-Betta.h2693233.Hotel-Information) > > [Numa Florence Vita](https://www.expedia.co.uk/Florence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) > > [Grand Universe La Residenza](https://www.expedia.co.uk/Lucca-Hotels-Grand-Universe-La-Residenza.h95296986.Hotel-Information) > > [Carla's Rooms with Private Bathroom & Kitchen](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Di-Carla-Con-Cucina-E-Bagno-Privato.h41356345.Hotel-Information) > > [Apartments Singapore](https://www.expedia.co.uk/Singapore-Apartments.d3168-aaApartments.Travel-Guide-Accommodation) > > [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) ### Flights ### Cars ### Activities > [Things to do in Runavik](https://www.expedia.co.uk/Things-To-Do-In-Runavik.d3000384248.Travel-Guide-Activities) > > [Things to do in Horta](https://www.expedia.co.uk/Things-To-Do-In-Horta.d1500.Travel-Guide-Activities) ### Packages ### General > [Visit Rhos on Sea](https://www.expedia.co.uk/Rhos-On-Sea.dx6084956) ---