Ratings based on 938 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Next to the Duomo

Posted 19-Mar-2017
Pros: Location.
Cons: Same complaint I have with all European hotels - a wash cloth would be nice.
Location: Grand Duomo is about 200 meters away (less than two football fields,) super HIGH end shopping. Lots of cafes for nibbling and drinking.
Just a wonderfully located hotel about 200 meters from the Duomo. Right next to the Piazza Nationale. Really an awesome spot to stay and explore Florence. The Hotel is hidden however and it's around the block from the Hard Rock Cafe ... go to bed early at your own peril ... this place is LOUD on Friday - Sunday. Music from the Hard Rock can be heard and every night late night revelers decided 3am was a good time to chant futbol fight songs ... no worry, it's all a part if the experience! The hotel is supremely clean and convenient, I would definitely stay again. I had an early morning the next day so I didnt get to the breakfast.
5out of 5
Recommended
for Everyone
by A verified traveller from USA

Great Customer Service.

Posted 12-Mar-2017
Pros: Staffs are friendly and professional. The room is clean and bed is comfortable
Location: The location is great. You can go to the Duomo, pointe vechio, piazza republican and signora and the close to the shopping retailers and great restau
The hotel staffs are very friendly and professional. The customer service is fantastic. The location of the hotel is great. The tourist attractions are walking distance. The room is clean.
5out of 5
Recommended
for Everyone
by A verified traveller from Surrey, UK

A room with a view in a beautiful city.

Posted 10-Mar-2017
Pros: This hotel is in a perfect location, immaculately clean, friendly, helpful staff. a great breakfast was served in a lovely room by ever smiling staff.
Cons: Nothing.
Location: Fantastic location with everything, including shops, restaurants, coffee shops, bars, the Uffizi, Piazza del Duomo and Ponte Veccio on the doorstep.
A wonderful find and a hotel I would have absolutely no hesitation in recommending to anyone. I wanted to find a hotel in this beautiful city where we may be able to get a room with a view and I was not disappointed. We were a party of 3 adults, myself, husband and daughter and so usually space is a bit tight but in this room that was not an issue at all, it was huge! Not only were there 3 full size beds but also a sofa, 2 chairs and a table. Lovely high ceilings and a floor to ceiling window which looked out onto the dome of the duomo and looked right out across the piazza della repubblica. Considering how reasonable the hotel was, we could not have wished for a better view, even from a 5* hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from belfast

smashing hotel

Posted 08-Mar-2017
Pros: everything you look for was there
Cons: English tv channels
Location: very central as good a location as you could hope for
lovely hotel great food great location nice staff ticked all the boxes
4out of 5
Recommended
for Everyone
by A verified traveller

Very beautiful hotel

Posted 06-Mar-2017
Pros: Location and decoration
Location: Excellent location, near of the most beautiful shops of the city.
It was a fantastic hotel, in an excelente place, ver well decorated, is was a pleasure to walk inside the hotel and look at the paints, flowers and beyond.
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent location and good value

Posted 02-Mar-2017
Hotel is in a fantastic location and was very reasonable in price. Also provided a good breakfast for gluten free diet
5out of 5
Recommended
for Everyone
by A verified traveller from miami, fl

Great hotel

Posted 24-Feb-2017
Pros: Location!
Couldn't be better, great location, friendly staff, fantastic breakfast
5out of 5
Recommended
for Everyone
by A verified traveller from Perth Austrailia

Amazing hotel

Posted 20-Jan-2017
I can't believe this hotel is only 3 star. It is a beautiful hotel in an amazing location. The staff are friendly and can't do enough for you. It is within walking distance of everything, we will be returning to Florence and this will be our fist stop.
5out of 5
by Mark

Perfect for sightseeing couple!

Posted 22-Dec-2016 on Hotels
Excellent service, very accommodating! Bed was like a warm cloud to sleep on! Love location! Beautiful hotel!!
5out of 5
Recommended
for Everyone
by A verified traveller from Omaha, NE

Posted 19-Dec-2016
Great hotel! Perfect location, nice clean rooms with modern amenities. Staff was very friendly, and the breakfast was wonderful!!!!