Ratings based on 956 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Colombia

Nice choice middle of Florence

Posted 17-Apr-2017
Pros: Staff is really helpful.
Cons: I can't think of anything.
Location: Within a short walk you can go to lots of beautiful places in Firenze.
It is very well located and our room was very comfortable. It is a bit noisy as it is in front of Piazza della Republica, but it is just part of the magic in Firenze.
5 out of 5
Recommended
for Everyone
by A verified traveller from Isle of Man

Hotel in the heart of Florence.

Posted 10-Apr-2017
Pros: We loved the location, the helpful and experienced staff, the cleanliness and attention to detail in our room, and the breakfast.
Cons: Nothing.
Location: The location was excellent, within easy walking distance of all the must see historic sites, and near to the station for other destinations.
The Hotel Pendini is excellent and situated in the heart of Florence. The staff were very friendly, helpful and so efficient. The standard of cleanliness was extremely high, and the buffet breakfast very varied and perfect. My sister and I enjoyed our visit to Florence and our 6 night stay at the Pendini made it very special for us. Wonderful. We would highly recommend this Hotel.
5 out of 5
Recommended
for Families
by A verified traveller from Wausau, WI

Exc. location, wonderful breakfast, great for fams

Posted 08-Apr-2017
The location of this hotel is a major plus-very close to all the sites and an easy walk from the train station. The room was large with a good sized bathroom and very clean. The breakfast was great and they even made coffees to order. They had granola bars and fruit to take with you for a later snack. Very friendly staff as well. The room was quiet but the beds were rather hard and the pillows pretty flat but that seems typical for Italy. I would definitely recommend this hotel for both people traveling with children and solos and couples.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Next to the Duomo

Posted 19-Mar-2017
Pros: Location.
Cons: Same complaint I have with all European hotels - a wash cloth would be nice.
Location: Grand Duomo is about 200 meters away (less than two football fields,) super HIGH end shopping. Lots of cafes for nibbling and drinking.
Just a wonderfully located hotel about 200 meters from the Duomo. Right next to the Piazza Nationale. Really an awesome spot to stay and explore Florence. The Hotel is hidden however and it's around the block from the Hard Rock Cafe ... go to bed early at your own peril ... this place is LOUD on Friday - Sunday. Music from the Hard Rock can be heard and every night late night revelers decided 3am was a good time to chant futbol fight songs ... no worry, it's all a part if the experience! The hotel is supremely clean and convenient, I would definitely stay again. I had an early morning the next day so I didnt get to the breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from USA

Great Customer Service.

Posted 12-Mar-2017
Pros: Staffs are friendly and professional. The room is clean and bed is comfortable
Location: The location is great. You can go to the Duomo, pointe vechio, piazza republican and signora and the close to the shopping retailers and great restau
The hotel staffs are very friendly and professional. The customer service is fantastic. The location of the hotel is great. The tourist attractions are walking distance. The room is clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from Surrey, UK

A room with a view in a beautiful city.

Posted 10-Mar-2017
Pros: This hotel is in a perfect location, immaculately clean, friendly, helpful staff. a great breakfast was served in a lovely room by ever smiling staff.
Cons: Nothing.
Location: Fantastic location with everything, including shops, restaurants, coffee shops, bars, the Uffizi, Piazza del Duomo and Ponte Veccio on the doorstep.
A wonderful find and a hotel I would have absolutely no hesitation in recommending to anyone. I wanted to find a hotel in this beautiful city where we may be able to get a room with a view and I was not disappointed. We were a party of 3 adults, myself, husband and daughter and so usually space is a bit tight but in this room that was not an issue at all, it was huge! Not only were there 3 full size beds but also a sofa, 2 chairs and a table. Lovely high ceilings and a floor to ceiling window which looked out onto the dome of the duomo and looked right out across the piazza della repubblica. Considering how reasonable the hotel was, we could not have wished for a better view, even from a 5* hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from belfast

smashing hotel

Posted 08-Mar-2017
Pros: everything you look for was there
Cons: English tv channels
Location: very central as good a location as you could hope for
lovely hotel great food great location nice staff ticked all the boxes
4 out of 5
Recommended
for Everyone
by A verified traveller

Very beautiful hotel

Posted 06-Mar-2017
Pros: Location and decoration
Location: Excellent location, near of the most beautiful shops of the city.
It was a fantastic hotel, in an excelente place, ver well decorated, is was a pleasure to walk inside the hotel and look at the paints, flowers and beyond.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location and good value

Posted 02-Mar-2017
Hotel is in a fantastic location and was very reasonable in price. Also provided a good breakfast for gluten free diet
5 out of 5
Recommended
for Everyone
by A verified traveller from miami, fl

Great hotel

Posted 24-Feb-2017
Pros: Location!
Couldn't be better, great location, friendly staff, fantastic breakfast