Title: Florentapartments - Santa Maria Novella Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1222&destination=Florence%2C+Tuscany%2C+Italy&selected=14979954&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Florentapartments - Santa Maria Novella ## Photo gallery for Florentapartments - Santa Maria Novella ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) | Living area | Flat-screen TV - Florentapartments - Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/ec0e10ef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio, 1 Bedroom, Kitchen (Location: Via Dei Canacci 5) | In-room dining - Florentapartments - Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/2775b8d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) | Terrace/patio - Florentapartments - Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/ffebc962.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, 1 Bedroom, Kitchen (Location: Via Dei Canacci 5) | Living area | Flat-screen TV - Florentapartments - Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/d93e026b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) | Living area | Flat-screen TV - Florentapartments - Santa Maria Novella (Florence)](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/4801a1df.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Ponte Vecchio and Uffizi Gallery, Florentapartments - Santa Maria Novella has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 6.6 ## Popular amenities - Kitchen - Free Wi-Fi - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Apartment, 2 Bedrooms, Kitchen (Location: Via Magenta 10) ![Apartment, 2 Bedrooms, Kitchen (Location: Via Magenta 10) | Free WiFi](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/36c54bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchen (Location: Via Magenta 10) - 807 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Apartment, 2 Bedrooms, Terrace (Location: Piazza Ottaviani 3) ![Apartment, 2 Bedrooms, Terrace (Location: Piazza Ottaviani 3) | In-room dining](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/31c3bb51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Terrace (Location: Piazza Ottaviani 3) - 969 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms, Kitchen (Location:Via Santa Reparata 17) ![Apartment, 2 Bedrooms, Kitchen (Location:Via Santa Reparata 17) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/09285aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchen (Location:Via Santa Reparata 17) - 861 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Apartment, 3 Bedrooms, Kitchen (Location: Via Dei Fossi 21) ![Apartment, 3 Bedrooms, Kitchen (Location: Via Dei Fossi 21) | Free WiFi](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/c6d672da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms, Kitchen (Location: Via Dei Fossi 21) - 1184 sq ft - 3 bedrooms - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) | Room amenity](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/3de37207.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) - 1184 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Apartment, 1 Bedroom, Kitchen (Location: Via della Scala 36) ![Apartment, 1 Bedroom, Kitchen (Location: Via della Scala 36) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/w974h466x6y0-91a4c14b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Kitchen (Location: Via della Scala 36) - 807 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 Bedroom, Kitchen (Location: Via Dei Canacci 5) ![Studio, 1 Bedroom, Kitchen (Location: Via Dei Canacci 5) | Room amenity](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/97f29144.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Bedroom, Kitchen (Location: Via Dei Canacci 5) - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Apartment, 1 Bedroom (Location: Via di Barbano, n. 9) ![Apartment, 1 Bedroom (Location: Via di Barbano, n. 9) | Private kitchenette](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/b86cc07d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (Location: Via di Barbano, n. 9) - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/80000/70800/70752/7ace5fe9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### FH55 Grand Hotel Mediterraneo Santa Croce - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 980 reviews £173 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=0aca4201-8804-414e-853f-713924faa135&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/14600/14583/20017c13_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Lungarno - 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Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.6 Exceptional 1,007 reviews £353 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=0aca4201-8804-414e-853f-713924faa135&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Florentapartments-Santa-Maria-Novella.h14979954.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Florentapartments-Santa-Maria-Novella.h14979954.Hotel-Information) ## About the area Historic Centre of Florence, a neighbourhood in Florence, is home to Florentapartments - Santa Maria Novella. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Galileo Museum - Institute and Museum of the History of Science and Boboli Gardens are also worth visiting. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) [View more Apartments in Florence](https://www.expedia.co.uk/Florence-Apartments.d1222-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76720%2C11.25339&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gfmi8fA9kSDnoXxz4u62Hw3A47o=) Via Dei Bardi, 60, Firenze, Florence, FI, 50125 ### What's nearby - ![Ponte Vecchio](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 1 min walk \- 0.1 miles - ![Uffizi Gallery in Florence in Italy](https://images.trvl-media.com/place/6075462/638682df-5d23-4089-83af-be7850616ae1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Uffizi Gallery 3 min walk \- 0.2 miles - ![Piazza della Signoria](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 5 min walk \- 0.3 miles - ![Palazzo Vecchio](https://images.trvl-media.com/place/501034/d6ab4aae-2c02-4824-b3dd-a7370ffc8eab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palazzo Vecchio 5 min walk \- 0.3 miles - ![Palace of Pitty](https://images.trvl-media.com/place/501032/87fb1aa9-7599-448f-bf65-8465be0ad7d4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pitti Palace 5 min walk \- 0.3 miles ### Getting around - Unità Tram Stop 13 min walk - Florence (ZMS-Santa Maria Novella Train Station) 16 min walk - Peretola Airport (FLR) 40 min drive ### Restaurants - Caffé Maioli 1 min walk - Caffe delle Carrozze | Gelateria Artigianale 3 min walk - Caffè dell'Oro 3 min walk - Signorvino Firenze 2 min walk - Palazzo Tempi Wine Bar 1 min walk ## About this property ### Florentapartments - Santa Maria Novella This smoke-free apartment building features free Wi-Fi in public areas. Each apartment features a kitchen, free WiFi and a flat-screen TV. Limited housekeeping is available. Florentapartments - Santa Maria Novella offers 7 accommodations with air conditioning. Accommodations all include kitchens. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. 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Kitchen - Washing machine - Dryer - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=92953683&PinnedHotelID=92953683&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/30000000/29850000/29844100/29844046/480f16ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartments Florence - Ponte Vecchio Balcony Historic Centre of Florence - Kitchen - Washing machine - Dryer - Air-conditioning 7.0 Good 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=29844046&PinnedHotelID=29844046&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/41000000/40030000/40026100/40026038/f95c06b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe 2 Beds/baths with picturesque panoramic views on iconic Ponte Vecchio Historic Centre of Florence - Kitchen - Washing machine - Dryer - Air-conditioning 10 Exceptional 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=40026038&PinnedHotelID=40026038&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/127000000/126730000/126723300/126723236/93d223ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wonderful terrace over Ponte Vecchio w/lift Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Microwave - Kitchen [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=126723236&PinnedHotelID=126723236&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/113000000/112750000/112749300/112749210/656cae57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ON THE PONTE VECCHIO SUITE Historic Centre of Florence - Kitchen - Free Wi-Fi - Air-conditioning - Water view 9.0 Wonderful 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=112749210&PinnedHotelID=112749210&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=14979954,14979761,32801523,25037206,55086522) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Entertainment - Flat-screen TV ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Limited housekeeping ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 7 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7 PM Late check-in fee for check-in between 7 PM and 1:30 AM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. - Cleaning fee: EUR 80 per accommodation, per stay, (varies per unit) We have included all charges provided to us by the property. ### Optional extras - Late check-in fee for check-in between 7 PM and 1:30 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Florentapartments Santa Maria Novella Apartment Florence Florentapartments Santa Maria Novella Apartment Florentapartments Santa Maria Novella Florence Florentapartments Santa Maria Novella Florence Florentapartments Santa Maria Novella Apartment Florentapartments - Santa Maria Novella Florence Florence Florentapartments - Santa Maria Novella Apartment Florentapartments - Santa Maria Novella Florence Florentapartments Santa Maria Novella Apartment Florence Florentapartments Santa Maria Novella Apartment Apartment Florentapartments - Santa Maria Novella Florentapartments - Santa Maria Novella Florence Florentapartments - Santa Maria Novella Apartment Florentapartments - Santa Maria Novella Apartment Florence ## Frequently asked questions ### Is Florentapartments - Santa Maria Novella pet-friendly? ### How much is parking at Florentapartments - Santa Maria Novella? ### What time is check-in at Florentapartments - Santa Maria Novella? ### What time is check-out at Florentapartments - Santa Maria Novella? ### Where is Florentapartments - Santa Maria Novella located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Florentapartments - Santa Maria Novella Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.0 Location ### 7.2 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 3 8 - Good 3 6 - Okay 5 4 - Poor 1 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### blas 1 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The apartment was amazing! The location was great and the patio/balcony area was so charming! There was a relaxing tub and plenty of space to relax. The kitchen was fully equipped with all that was needed to cook a meal at home! ##### blas Verified ### 6/10 Okay #### JLMS 11 Jul 2019 Liked: Staff & service The property location was great. The actual property was quite rundown. ##### JLMS Stayed 4 nights in Jul 2019 Verified ### 6/10 Okay #### josie 18 Oct 2018 Liked: Cleanliness, staff & service, room comfort The sofa bed was old and hard to take up and down so we left it down which left little room for moving around and the washer did not ring out the laundry?? josie ##### josie Stayed 6 nights in Oct 2018 Verified ### 10/10 Excellent #### christian 21 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to stay. Very nice apartment to stay in Florence, walking distance to everything!!!!!! Love it. ##### christian Stayed 2 nights in Oct 2017 Verified ### 8/10 Good #### Michael 24 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and spacious Our host was a bit late meeting us but was very apologetic and sincere about her tardiness. Our 3 bedroom apartment was close to the train station and was a walkable distance to the tourist sites and a market down the street. We were pleasantly surprised at the spaciousness of the apartment, and loved that there were 2 air conditioner units (very valuable in the middle of a heat wave in Florence) as well as a strong fan. It was furnished well with updated décor and had 2 washrooms. It was nice to have little extras like coffee, sugar, and tour books for our use. The only negatives would be: the washing machine didn't work, and having to walk up the narrow stairway to the 3rd floor with luggage was difficult....but really these are not deal-breakers. We really enjoyed our stay and would not hesitate to book at this location again. ##### Michael Stayed 3 nights in Aug 2017 Verified ### 6/10 Okay #### Cathey 31 Jul 2017 Disliked: Cleanliness, staff & service #### Welcome to Florence (She said sarcastically) When we arrived in Florence, we called to notify the apartment managers, as instructed, since there is no staff on premises and the apartments are scattered throughout the city. The person who answered the phone was very discourteous. We went to the address we were given and waited for someone to arrive to let us in. The apartment was in a nice residential area and we waited at the door for some time before calling again to find out when someone would be there to let us in. We called again and were told by the same rude woman that they didn't have an apartment at that address. We read her the information on the email and she hung up on us. When we called back, she did not answer, so we called Expedia for help. (I dread to see our phone bill for the month!) Miraculously, after we spoke to someone at Expedia who assured us he would find us other accommodation, the rude person called back and said someone would be there in 15 minutes to let us into the apartment. It turns out we were in the right place after all. The young man who arrived 30 minutes later to let us in, had a bike accident on his way -- a car hit him and ruined his bike, so he walked over to help us. He could not have been nicer and apologized for being so late. ##### Cathey Stayed 2 nights in Jul 2017 Verified ### 2/10 Terrible #### dena gil 30 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The worst hotel ever Please if you are considering stay in this hotel ,don't do it is a complete desaster the toilet is broken the unit went out of power ,the washer machine doesn't work ,an the second floor there is not mattress ,the owners never answered the phone to help me .the worst experience in my life ##### dena gil Stayed 3 nights in Jun 2017 Verified ### 2/10 Terrible #### Verified traveller 15 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I'm sorry but I didn't like the apartment. The staff was very hard to reach. The pictures online are deceiving. The place needs major improvements. ##### Verified traveller Stayed 3 nights in May 2017 Verified ### 6/10 Okay #### Verified traveller 3 Apr 2017 Disliked: Property conditions & facilities, room comfort #### 到火车站方便，但不特别舒适 位置与hotel提供的并不一致，更靠近火车站。房子比较旧，硬件总的来说很老。两个人不建议订 ##### Verified traveller Verified ### 8/10 Good #### Sue 28 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location Great apartment and fabulous location but 3rd floor with steep steps so need to be able to climb!! Nicolo who met us with the keys was a mind of information on everything local! Well stocked kitchen and bedrooms at the back away from the noise of the road. Great time had! ##### Sue Verified ### 8/10 Good #### Tom 18 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A flat in the center of Florence My wife and I rented this place for 2 weeks (several days of which we were traveling through other parts of Italy). I found the place to be relaxing and it offered more of a "living" experience in Florence than your usual hotel experience. The space is a flat - not a luxury hotel so if you're looking for that, this is not the place for you. There are quite a few stairs to get to the flat and it has a loft bed which would be challenging to access if you are not in reasonable physical shape. Also, there is a futon that can be used as a bed in the living area, which we preferred. There is also a decent kitchen with a good fridge, stove, pots/pans, silverware, etc. The flat is very close to the train station and in easy walking distance to most of the major sites and many good restaurants. Also, the manager who met us when we arrived was very helpful and mapped all the tourist sites and some good places to eat. In-all, we had a good experience and I would recommend to anyone who is looking for an experience that is closer to living in Florence than staying at a hotel. ##### Tom Verified ### 6/10 Okay #### Verified traveller 16 Jul 2016 Liked: Cleanliness #### Good location Well located to get to various parts of Florence, close to centre. Stairs were a pain to go up after a long day. Nice place, upstairs bed not user friendly as too hot there ##### Verified traveller Verified ### 4/10 Poor #### GH 27 Jun 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Disappointing We were very disappointed with the standard of this accommodation, so much so that we chose not to stay there and were prepared to forfeit our tariff for the 2 nights which we had booked. The pictures listed in the Expedia advertisement can be very misleading to what the accommodation actually was. The listing contains pictures of a number of apartments with a variety of types of accommodation. This apartment contained a loft bed which was totally impractical and not properly portrayed in the advertisement. There was negligible height to the ceiling and the access to the loft style bed was via a type of spiral staircase which was virtually impossible for a person of my size to access. The apartment was rather dated, untidy and definitely overpriced. Access to it, up several flights of stairs, was also very difficult. As stated, we decided to relocate ourselves to a hotel around the corner which cost 2/3 of the price and represented a far better standard of accommodation including a free breakfast. I have used Expedia extensively over a long period of time for both international and domestic travel. This would be the only time I have reported such issues and not stayed in the accommodation. Expedia management were of excellent assistance in resolving this issue on our behalf when we raised it with them. However I would suggest that Expedia review the accommodation rating and provide more specific pictures and detail on the various apartments which are listed. ##### GH Verified ### 10/10 Excellent #### JAESUNG 22 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### JAESUNG Stayed 3 nights in May 2019 ### Expedia's Latest Trends ### Hotels > - [Palazzo Cini Luxury Rooms In Pisa](https://www.expedia.co.uk/Pisa-Hotels-Palazzo-Cini-Luxury-Rooms-In-Pisa.h33098596.Hotel-Information) > - [N°15 Santori Luxury Hotel](https://www.expedia.co.uk/Lucca-Hotels-N15-Santori-Luxury-Home.h18368134.Hotel-Information) > - [Numa Florence Vita](https://www.expedia.co.uk/Florence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) > - [Prato dei Miracoli Residenza d'Epoca](https://www.expedia.co.uk/Pisa-Hotels-Prato-Dei-Miracoli-Residenza-DEpoca.h107696957.Hotel-Information) > - [Villas Jolly Harbour](https://www.expedia.co.uk/Jolly-Harbour-Villas.d6343468-aaVillas.Travel-Guide-Accommodation) > - [Residenza d'Epoca Relais I Miracoli](https://www.expedia.co.uk/Pisa-Hotels-Relais-I-Miracoli.h5663177.Hotel-Information) > - [Grand Universe La Residenza](https://www.expedia.co.uk/Lucca-Hotels-Grand-Universe-La-Residenza.h95296986.Hotel-Information) > - [The Social Hub Florence Belfiore](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Belfiore.h110550930.Hotel-Information) > - [Hotels with Balcony in New Orleans](https://www.expedia.co.uk/New-Orleans-Hotels-Hotels-With-Balcony.0-0-d178292-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > - [Evermore Orlando Resort](https://www.expedia.co.uk/Orlando-Hotels-Evermore-Resort-Orlando.h77059613.Hotel-Information) > - [Carla's Rooms with Private Bathroom & Kitchen](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Di-Carla-Con-Cucina-E-Bagno-Privato.h41356345.Hotel-Information) > - [Gay-Friendly Hotels in Zanzibar Town](https://www.expedia.co.uk/Zanzibar-Town-Hotels-Gay-Friendly-Hotel.0-0-d6143849-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Albergo Celide](https://www.expedia.co.uk/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > - [Waterline Villas & Marina, Autograph Collection](https://www.expedia.co.uk/Sarasota-Hotels-Waterline-Marina-Resort-Beach-Club.h15739491.Hotel-Information) > - [LUCUS Exclusive B&B](https://www.expedia.co.uk/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > - [Beach Resorts & Hotels in Madrid](https://www.expedia.co.uk/Madrid-Hotels-Beach-Hotels.0-0-d178281-tBeachHotels.Travel-Guide-Filter-Hotels) > - [Hotels near Glen Affric](https://www.expedia.co.uk/Glen-Affric-Hotels.0-l6088789-0.Travel-Guide-Filter-Hotels) > - [Altnaharra Hotel](https://www.expedia.co.uk/Lairg-Hotels-Altnaharra-Hotel.h32718894.Hotel-Information) > - [ Domus Nannini SPA - Belvedere Loggia - Palazzo Nannini](https://www.expedia.co.uk/Siena-Hotels-Domus-Nannini-SPA-Belvedere-Loggia-Palazzo-Nannini.h36017320.Hotel-Information) > - [Bella Vista Terrazza - Luxury Apartment in Lucca](https://www.expedia.co.uk/Lucca-Hotels-Bella-Vista-Terrazza-Luxury-Apartment-In-Lucca.h21126008.Hotel-Information) > - [Residenza Betta](https://www.expedia.co.uk/Florence-Hotels-Residenza-Betta.h2693233.Hotel-Information) > - [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) ### Cars ### Packages > - [Tresco Abbey Gardens](https://www.expedia.co.uk/Tresco-Abbey-Gardens-Isles-of-Scilly.d6094511.Attraction) ### General ---