Title: Florentapartments - Santa Croce Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1222&destination=Florence%2C+Tuscany%2C+Italy&selected=14980276&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Florentapartments - Santa Croce ## Photo gallery for Florentapartments - Santa Croce ![Apartment, 3 Bedrooms, Kitchen (Location: Borgo Pinti 32) | Terrace/patio - Florentapartments - Santa Croce (Florence)](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/7321768b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 1 Bedroom, Terrace (Location: Via Ghibellina 51) | Living area | Flat-screen TV - Florentapartments - Santa Croce (Florence)](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/d48cdfa0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom, Terrace (Location: Via Ghibellina 51) | Living area | Flat-screen TV - Florentapartments - Santa Croce (Florence)](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/5b1a9b43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom, Terrace (Location: Via Ghibellina 51) | Living area | Flat-screen TV - Florentapartments - Santa Croce (Florence)](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/c5c7dbda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom, Terrace (Location: Via Ghibellina 51) | Living area | Flat-screen TV - Florentapartments - Santa Croce (Florence)](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/1433d89d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Ponte Vecchio and Uffizi Gallery, Florentapartments - Santa Croce has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 6.0 ## Popular amenities - Kitchen - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=14980276&PinnedHotelID=14980276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=14980276&PinnedHotelID=14980276&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=14980276&PinnedHotelID=14980276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=14980276&PinnedHotelID=14980276&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=14980276&PinnedHotelID=14980276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=14980276&PinnedHotelID=14980276&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=14980276&PinnedHotelID=14980276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=14980276&PinnedHotelID=14980276&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 12 of 12 rooms ### View all photos for Apartment, 2 Bedrooms, Kitchen (Location: Via delle Badesse 5) ![Apartment, 2 Bedrooms, Kitchen (Location: Via delle Badesse 5) | Free WiFi](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/b131b8c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchen (Location: Via delle Badesse 5) - 753 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Apartment, 2 Bedrooms, Kitchen (Location: Via delle Burella 4) ![Apartment, 2 Bedrooms, Kitchen (Location: Via delle Burella 4) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/a435c7d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchen (Location: Via delle Burella 4) - 1023 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed ### View all photos for Studio, 1 Bedroom, Kitchen (Location: Via Ghibellina 81) ![Studio, 1 Bedroom, Kitchen (Location: Via Ghibellina 81) | Free WiFi](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/5589ed52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Bedroom, Kitchen (Location: Via Ghibellina 81) - 646 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 1 Bedroom, Terrace (Location: Via Ghibellina 51) ![Apartment, 1 Bedroom, Terrace (Location: Via Ghibellina 51) | Free WiFi](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/1581cc42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Terrace (Location: Via Ghibellina 51) - 538 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 Bedroom, Kitchen (Location: Via dei Macci 28A) ![Studio, 1 Bedroom, Kitchen (Location: Via dei Macci 28A) | View from room](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/w893h1170x15y15-54e12002.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Bedroom, Kitchen (Location: Via dei Macci 28A) - 592 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 3 Bedrooms, Kitchen (Location: Borgo Pinti 32) ![Apartment, 3 Bedrooms, Kitchen (Location: Borgo Pinti 32) | Free WiFi](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/5fa8995b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms, Kitchen (Location: Borgo Pinti 32) - 1938 sq ft - 3 bedrooms - Sleeps 8 - 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom, Kitchen (Location: Piazza Santa Croce 18) ![Suite, 1 Bedroom, Kitchen (Location: Piazza Santa Croce 18) | Private kitchen](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/4026c913.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Kitchen (Location: Piazza Santa Croce 18) - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Apartment, 1 Bedroom, Terrace (Location: Piazza Santa Croce 18) ![Free WiFi](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/fb33d77a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Terrace (Location: Piazza Santa Croce 18) - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Apartment, 1 Bedroom, Kitchen (Location: Via della Vigna Vecchia 7) ![Apartment, 1 Bedroom, Kitchen (Location: Via della Vigna Vecchia 7) | In-room dining](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/a04ff852.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Kitchen (Location: Via della Vigna Vecchia 7) - 700 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms, Kitchen (Location: Via Manzoni 2) ![Apartment, 2 Bedrooms, Kitchen (Location: Via Manzoni 2) | Private kitchen](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/48086052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchen (Location: Via Manzoni 2) - 2691 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Studio, 1 Bedroom, Kitchen (Location: Borgo Pinti 33) ![Studio, 1 Bedroom, Kitchen (Location: Borgo Pinti 33) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/15000000/14990000/14980300/14980276/c89312e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Bedroom, Kitchen (Location: Borgo Pinti 33) - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### Double Room (Location: Piazza Santa Croce, n. 18) - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1460000/1456400/1456324/24ba24e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Leonardo Da Vinci Santa Maria Novella - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 739 reviews £152 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Leonardo-Da-Vinci.h1456324.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bfdfb2b2-767f-405f-9398-196f5215d108&top_cur=GBP) Ad ![Studio Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/ecd15007.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Paris Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Florentapartments-Santa-Croce.h14980276.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Florentapartments-Santa-Croce.h14980276.Hotel-Information) ## About the area Historic Centre of Florence, a neighbourhood in Florence, is home to Florentapartments - Santa Croce. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Coverciano. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) [View more Apartments in Florence](https://www.expedia.co.uk/Florence-Apartments.d1222-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76720%2C11.25339&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gfmi8fA9kSDnoXxz4u62Hw3A47o=) Via Dei Bardi, 60, Firenze, Florence, FI, 50125 ### What's nearby - ![Ponte Vecchio](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 1 min walk \- 0.1 miles - ![Uffizi Gallery in Florence in Italy](https://images.trvl-media.com/place/6075462/638682df-5d23-4089-83af-be7850616ae1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Uffizi Gallery 3 min walk \- 0.2 miles - ![Piazza della Signoria](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 5 min walk \- 0.3 miles - ![Palazzo Vecchio](https://images.trvl-media.com/place/501034/d6ab4aae-2c02-4824-b3dd-a7370ffc8eab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palazzo Vecchio 5 min walk \- 0.3 miles - ![Palace of Pitty](https://images.trvl-media.com/place/501032/87fb1aa9-7599-448f-bf65-8465be0ad7d4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pitti Palace 5 min walk \- 0.3 miles ### Getting around - Unità Tram Stop 13 min walk - Florence (ZMS-Santa Maria Novella Train Station) 16 min walk - Peretola Airport (FLR) 40 min drive ### Restaurants - Caffé Maioli 1 min walk - Caffe delle Carrozze | Gelateria Artigianale 3 min walk - Signorvino Firenze 2 min walk - Caffè dell'Oro 3 min walk - Palazzo Tempi Wine Bar 1 min walk ## About this property ### Florentapartments - Santa Croce This smoke-free apartment building features free Wi-Fi in public areas. Each apartment features a kitchen, free WiFi and a flat-screen TV. Limited housekeeping is available. Florentapartments - Santa Croce offers 12 accommodations with air conditioning. Accommodations all include kitchens. Bathrooms include baths or showers. This Florence apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis. ## Similar properties ![Apartment, 1 Bedroom, Kitchen (Location: Via Sdrucciolo dei Pitti 12) | Private kitchen](https://images.trvl-media.com/lodging/15000000/14980000/14979800/14979761/ca951747.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Florentapartments - Santo Spirito Historic Centre of Florence - Kitchen - Free Wi-Fi - Air-conditioning 6.4 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=14979761&PinnedHotelID=14979761&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 2 Bedrooms, Terrace (Location: Costa dei Magnoli 20) | View from room](https://images.trvl-media.com/lodging/15000000/14920000/14914100/14914060/1d5a9541.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Florentapartments - Ponte Vecchio Historic Centre of Florence - Kitchen - Parking included - Free Wi-Fi - Extra beds/cots 6.4 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=14914060&PinnedHotelID=14914060&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/33000000/32810000/32801600/32801523/3772fc3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Florence Moreno's Home Historic Centre of Florence - 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Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Bathroom - Bathtub or shower - Private bathroom ### Entertainment - Flat-screen TV ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Limited housekeeping ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 12 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7 PM Late check-in fee for check-in between 7 PM and 1:30 AM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Late check-in fee for check-in between 7 PM and 1:30 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Florentapartments Santa Croce Apartment Florence Florentapartments Santa Croce Apartment Florentapartments Santa Croce Florence Florentapartments Santa Croce Florentapartments Santa Croce Florentapartments - Santa Croce Florence Florentapartments - Santa Croce Apartment Florentapartments - Santa Croce Apartment Florence ## Frequently asked questions ### Is Florentapartments - Santa Croce pet-friendly? ### How much is parking at Florentapartments - Santa Croce? ### What time is check-in at Florentapartments - Santa Croce? ### What time is check-out at Florentapartments - Santa Croce? ### Where is Florentapartments - Santa Croce located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Florentapartments - Santa Croce Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.6 Cleanliness ### 8.6 Location ### 6.0 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 2 8 - Good 1 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ## Reviews Verified ### 2/10 Terrible #### Verified traveller 8 Oct 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Le foto sul sito non corrispondono all'appartamento a noi assegnato. Consiglio di lavare i copriletto. ##### Verified traveller Stayed 2 nights in Oct 2018 Verified ### 4/10 Poor #### Christine 2 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This review is for Via delle Badesse 5\. Be aware that this is an apartment managed by a company managing 150 other apartments. The place was dirty, extremely dirty. I could take pictures of the dust all over the house. The check-in process required: e-mailing them ahead the time of arival (twice); required to call the day of arrival when I gave them the exact time of the train arival and was asked to call from the train station again. When we got there, house was cold and it took 2 days for it to fully warm up so I guess we had decent temperature for our last and 3rd day. Also, be aware that the apartment faces a piazza that has a couple of what must be very popular restaurants/bars either the late night drinking crowd. The noise level is extremely high. Overall it was a pretty awful experience and I have personally traveled around the world and used various modes of accommodation. ##### Christine Stayed 4 nights in Nov 2017 Verified ### 6/10 Okay #### Cecilia Carmen 1 Oct 2017 Liked: Room comfort Disliked: Staff & service #### Regular 3 pisos por escalera con las valijas deberían aclarar en la página, para las personas mayores es mucho esfuerzo, no había televisión como informa la página, el baño sin jabón, poca limpieza en el edificio. ##### Cecilia Carmen Stayed 3 nights in Sep 2017 Verified ### 10/10 Excellent #### ANGELA 27 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment in fantastic location Fantastic apartment - We ended up being upgraded to the Ponte Vecchio apartment and it was magnificent. 2 bedrooms, very spacious with great views. Bathroom was well equipped with a tub and shower. The balcony overlooks the Arno River just steps from the Ponte Vecchio. Would recommend. The owners/managers were very helpful and assisted us in a time of need (last minute booking). ##### ANGELA Stayed 2 nights in Sep 2017 Verified ### 6/10 Okay #### Verified traveller 9 Aug 2017 Liked: Staff & service, room comfort Hotel staffs are very kind. We had comfortable stays in this hotel. And hotel is placed near to Duomo, sowe can look around the city comfortable. But there is only one air conditioner(only one room):-( Except this, everything was great! ##### Verified traveller Stayed 2 nights in Aug 2017 Verified ### 6/10 Okay #### Verified traveller 17 May 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### You get what you pay The apartment is a two bedroom with 1.5 bath and laundry washer. It has an amazing location so for the price it's very worth it. However, it's an older apartment at Via delle Badesse 5 and is dated. Our biggest problem is the mildew around the bath tub and the moldy shower curtain. The half bath also flooded on first use; the management responded immediate and sent a guy to fix in the next morning. Communication was very easy. We ended up checking in around 10ish pm and got charged for 20euro for late check-in fee. The fee is mentioned in the booking but the amount was not specified. Parking was very convenient 1 min walk but Florence parking is expensive at 30 euro per night; and to get the car, you have to call 1 hr ahead. ##### Verified traveller Verified ### 2/10 Terrible #### Verified traveller 20 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never Book this hotel !!! We informed the hotel (apartment) that we would arrived late and they said that was totally OK. But when we arrived, there was no reception desk at all and the door of apartment was closed. We tried to call the number of the apartment given in the email, and found the phone number was ineffective! We stayed outside for more than 2 hours and even tried to contact other residents living in that building. Still we could not reach the hotel. We had to find other hotels to accommodate since it was already 10 pm. Apparently the hotel staff are not doing their job at all. Never book this one ever! Terrible experience. I feel I cannot trust Expedia any longer since they would allow a hotel listing invalid phone number. Applying for refund right now. ##### Verified traveller Verified ### 6/10 Okay #### Susan 19 Jun 2016 Disliked: Staff & service #### Italian Apt This was an apartment I rented in an area 7 mins from Duomo. Some positives and some negatives. Unfortunately there was construction going on next door. All week the workers started at 08:30\. No sleeping in!! There were no instructions on where to place rubbish. The internet failed to stay connected the first 3 days. Had to call the leasing agent several times. No answer on some calls. Waited 30 mins after arriving for someone to let me into apt. The positive is good location to many sites. I will go back but to hotel in the area next time. ##### Susan Verified ### 8/10 Good #### Verified traveller 5 Jun 2016 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Piazza Santa Croce cooler Blick auf die riesige Piazza Santa Croce ##### Verified traveller Verified ### 10/10 Excellent #### Marcello 9 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Localização central e terraço panorâmico. Com localização central em Florença, o quarto é espaçoso, possui cozinha, área de serviço e terraço com vista para praça Santa Croce. Totalmente recomendável. ##### Marcello ### Expedia's Latest Trends ### Hotels > - [Palazzo Cini Luxury Rooms In Pisa](https://www.expedia.co.uk/Pisa-Hotels-Palazzo-Cini-Luxury-Rooms-In-Pisa.h33098596.Hotel-Information) > - [N°15 Santori Luxury Hotel](https://www.expedia.co.uk/Lucca-Hotels-N15-Santori-Luxury-Home.h18368134.Hotel-Information) > - [Numa Florence Vita](https://www.expedia.co.uk/Florence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) > - [Prato dei Miracoli Residenza d'Epoca](https://www.expedia.co.uk/Pisa-Hotels-Prato-Dei-Miracoli-Residenza-DEpoca.h107696957.Hotel-Information) > - [Hotels in Baltasound](https://www.expedia.co.uk/Baltasound-Hotels.d3000457187.Travel-Guide-Hotels) > - [Residenza d'Epoca Relais I Miracoli](https://www.expedia.co.uk/Pisa-Hotels-Relais-I-Miracoli.h5663177.Hotel-Information) > - [Hotels near Ibiza Island](https://www.expedia.co.uk/Ibiza-Island-Hotels.d602653.Travel-Guide-Hotels) > - [Grand Universe La Residenza](https://www.expedia.co.uk/Lucca-Hotels-Grand-Universe-La-Residenza.h95296986.Hotel-Information) > - [The Social Hub Florence Belfiore](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Belfiore.h110550930.Hotel-Information) > - [Cheap Hotels in Santorini](https://www.expedia.co.uk/Santorini-Hotels-Budget-Hotels.0-0-d177970-tBudgetHotels.Travel-Guide-Filter-Hotels) > - [Carla's Rooms with Private Bathroom & Kitchen](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Di-Carla-Con-Cucina-E-Bagno-Privato.h41356345.Hotel-Information) > - [Albergo Celide](https://www.expedia.co.uk/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > - [Hotels with Air Conditioning in London](https://www.expedia.co.uk/London-Hotels-Hotel-With-Air-Conditioning.0-0-d178279-thotelwithairconditioning.Travel-Guide-Filter-Hotels) > - [The Kings Arms and Royal Hotel, Godalming, Surrey](https://www.expedia.co.uk/Godalming-Hotels-The-Kings-Arms-And-Royal-Hotel.h2354215.Hotel-Information) > - [LUCUS Exclusive B&B](https://www.expedia.co.uk/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > - [Holiday Inn Express & Suites Woodside LaGuardia Airport by IHG](https://www.expedia.co.uk/New-York-Hotels-Holiday-Inn-Express-Suites-Woodside-Queens-NYC.h58131140.Hotel-Information) > - [ Domus Nannini SPA - Belvedere Loggia - Palazzo Nannini](https://www.expedia.co.uk/Siena-Hotels-Domus-Nannini-SPA-Belvedere-Loggia-Palazzo-Nannini.h36017320.Hotel-Information) > - [Bella Vista Terrazza - Luxury Apartment in Lucca](https://www.expedia.co.uk/Lucca-Hotels-Bella-Vista-Terrazza-Luxury-Apartment-In-Lucca.h21126008.Hotel-Information) > - [Residenza Betta](https://www.expedia.co.uk/Florence-Hotels-Residenza-Betta.h2693233.Hotel-Information) > - [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) > - [Pet-Friendly Hotels in Chatham-Kent](https://www.expedia.co.uk/Chatham-Kent-Hotels-Pet-Friendly-Hotel.0-0-d6057866-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Hotels in Gdańsk](https://www.expedia.co.uk/Gdansk-Hotels.d1296.Travel-Guide-Hotels) ### Flights > - [Flights from Cancun (CUN) to Ladyville (BZE)](https://www.expedia.co.uk/lp/flights/cun/bze/cancun-to-belize-city) > - [Flights from Murcia (RMU) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/rmu/lgw/corvera-to-london) ### Cars ### Packages ### Holiday Rentals ---