Title: Appartamento Puccini Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Appartamento Puccini Apartment with a rooftop terrace, near Cathedral of Santa Maria del Fiore ![Rooftop terrace](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/1db92246.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 1 Bedroom (Manon Lescaut) | Private kitchenette | Fridge, microwave, stovetop](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/d6507d71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Queen Bed with Sofa bed (Tosca) | Private kitchenette | Fridge, microwave, stovetop](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/7b583af8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, Balcony (Fanciulla del West) | Private kitchenette | Fridge, microwave, stovetop](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/82704b97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Queen Bed with Sofa bed (Tosca) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/4e10dde6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Cathedral of Santa Maria del Fiore and Uffizi Gallery, Appartamento Puccini provides amenities such as a rooftop terrace. Guests can connect to free in-room WiFi. 7.8 Good ## Popular amenities - Outdoor space - Air conditioning - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=34126728&PinnedHotelID=34126728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=34126728&PinnedHotelID=34126728&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=34126728&PinnedHotelID=34126728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=34126728&PinnedHotelID=34126728&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=34126728&PinnedHotelID=34126728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=34126728&PinnedHotelID=34126728&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=34126728&PinnedHotelID=34126728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=34126728&PinnedHotelID=34126728&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Apartment, 1 Bedroom (Turandot) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/4a19c8e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (Turandot) ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Separate bedroom Bidet Microwave - 484 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![Apartment, 1 Bedroom (Manon Lescaut) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/558d9b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (Manon Lescaut) ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Separate bedroom Bidet Microwave - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![Apartment, 1 Queen Bed with Sofa bed (Bohème) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/4e7883fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Queen Bed with Sofa bed (Bohème) ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Separate bedroom Bidet Microwave - 322 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![Apartment, Balcony (Fanciulla del West) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/2e72440c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Balcony (Fanciulla del West) ### Highlights Balcony Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Separate bedroom Bidet - 645 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Apartment, 1 Queen Bed with Sofa bed (Tosca) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/4257f682.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Queen Bed with Sofa bed (Tosca) ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Separate bedroom Bidet Microwave - 376 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Apartment, 1 Queen Bed (Madama Butterfly) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34130000/34126800/34126728/fdb2ab9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Queen Bed (Madama Butterfly) ### Highlights Air conditioning Heating Connecting rooms available Fridge Flat-screen TV Separate bedroom Bidet Microwave - 322 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Studio Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/ecd15007.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Hotel Paris Historic Centre of Florence - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 1,011 reviews £216 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Paris.h54104.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=9d892c6b-e309-4f63-9d9d-09cf5d6dad31&top_cur=GBP) Ad ![Breakfast area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4060000/4053100/4053096/735511ab_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Art Atelier Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Appartamento-Puccini.h34126728.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Appartamento-Puccini.h34126728.Hotel-Information) ## About the area Located in Florence, Appartamento Puccini is in the city centre. Uffizi Gallery and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Galileo Museum - Institute and Museum of the History of Science and Boboli Gardens are also worth visiting. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) [View more Apartments in Florence](https://www.expedia.co.uk/Florence-Apartments.d1222-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77006%2C11.26577&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PQ8hZGtckx7Hsyh5_YATSsbuOAU=) 82/84 Via dei Macci, Florence, FI, 50121 ### What's nearby - Piazza della Signoria - 10 min walk - 0.6 miles - Piazza del Duomo - 11 min walk - 0.6 miles - Uffizi Gallery - 11 min walk - 0.6 miles - Cathedral of Santa Maria del Fiore - 13 min walk - 0.7 miles - Ponte Vecchio - 15 min walk - 0.8 miles ### Getting around - San Marco University Tram Stop - 15 min walk - Florence (FIR-Firenze Campo di Marte Rail Station) - 16 min walk - Peretola Airport (FLR) - 29 min drive ### Restaurants - ‪La Divina Pizza - ‬2 min walk - ‪Trattoria I Fratellini - ‬2 min walk - ‪Gilda Bistrot - ‬2 min walk - ‪The Book Pub - ‬1 min walk - ‪Pizzeria Caffè Bistrot - Malborghetto Firenze - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Appartamento Puccini Apartment with a rooftop terrace, near Cathedral of Santa Maria del Fiore A rooftop terrace and free Wi-Fi in public areas are available at this apartment building. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV. Additional amenities include a stovetop, a shower and an iron/ironing board. Housekeeping is available on request. Appartamento Puccini offers 6 air-conditioned accommodations, with an iron/ironing board. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and bidets. This Florence apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on request and an iron/ironing board can be requested. ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Hob - Microwave - Refrigerator ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Bidet - Shower - Towels provided ### Living spaces - Living room ### Entertainment - Flat-screen TV ### Outdoor areas - Rooftop terrace ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Designated smoking areas (fines apply) ### Services and conveniences - Housekeeping (on request) - Iron/ironing board ### Location highlights - In the city centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 6 units - Connecting units available - Housekeeping (on request) - Property does not allow children ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link Guests are recommended to download the property's Vikey mobile app before check-in ### Access methods Private entrance, smart lock ### Pets Pets not allowed ### Children and extra beds Children 18 and younger are not allowed at this property; all guests older than 18 are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 100 per accommodation, per stay - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights - Cleaning fee: EUR 20 per accommodation, per stay. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017B4FXSMCSXV, IT048017B4SBLVKPMU, IT048017B9Q4AAALN5 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Children 18 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Appartamento Puccini Apartment FIRENZE Appartamento Puccini Apartment Florence Appartamento Puccini Florence Apartment Appartamento Puccini Florence Florence Appartamento Puccini Apartment Appartamento Puccini Apartment Apartment Appartamento Puccini Appartamento Puccini Florence Appartamento Puccini Florence Appartamento Puccini Apartment Appartamento Puccini Apartment Florence ## Frequently asked questions ### Is Appartamento Puccini pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Appartamento Puccini? > This property doesn't offer parking. ### What time is check-in at Appartamento Puccini? > Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available. ### What time is check-out at Appartamento Puccini? > Checkout is at 10:00 AM. ### Where is Appartamento Puccini located? > Located in Historic Centre of Florence, this apartment building is within a 15-minute walk of Great Synagogue of Florence, Cathedral of Santa Maria del Fiore and Uffizi Gallery. Ponte Vecchio and Piazza della Signoria are also within 15 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 19 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Appartamento Puccini Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 35 8 - Good 15 6 - Okay 8 4 - Poor 7 2 - Terrible 8 ### 9.0/10 Cleanliness ### 10/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Oliver 16 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Super Appartement mit sehr angenehmer Lage, die Unterkunft war überraschend groß :) ##### Oliver Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Donna 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely property. Convenient to train station. Stairs are narrow but that is not unlike most vintage properties. No lifts for bags. No compliants from us. Clean, walking distance to all the attractions. ##### Donna Stayed 2 nights in Jun 2025 ### 8/10 Good #### Joshua 22 Apr 2025 Liked: Cleanliness, room comfort, communication Clean small studio apt with loft area for bed. Good hot shower and fen ##### Joshua Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Barry 21 Jun 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities No air conditioner It was 95 degrees outside ##### Barry Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Monica 23 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication VERY PROFESSIONAL, LOVED THE LOCATION. HIGHLY RECOMMEND. ##### Monica Stayed 1 night in Jun 2024 ### 8/10 Good #### Nikki 18 Jul 2025 Liked: Cleanliness, property conditions & facilities, communication It was cozy and simple, what we needed. The instructions to check in and get to the apartment were clear but still super weird. We had to go through multiple doors, stairs and hallways and second guessed each one. Make sure you search for the hallway lights ahead of time because we had to use our phone flashlights a couple times! Also, if you have big luggage or roller bags you’ll have a miserable time with that. The apartment its self was clean and had everything we needed—except shampoo & conditioner. The view of the neighbourhood from our long windows was pleasant and the bed was comfy, the loft style with two floors was unique and very cute. And the area of town was perfect… close enoughto everything, we walked to the train station about 25 min. It was also just outside of the main tourist area so good prices on drinks and food. For some reason there were lots of mosquitos in the bathroom, didn’t notice them anywhere else though. ##### Nikki Stayed 2 nights in Jul 2025 ### 8/10 Good #### William 14 Apr 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Quiet, clean and comfortable with a good bed. Really enjoyed the uniqueness of the loft. ##### William Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Carmen 20 May 2025 Liked: Cleanliness, room comfort, communication #### Central location The property it’s a flat and you will have access with a virtual key so if you run out of battery on your phone then you won’t be able to get in . It was quite new this thing for me . The flat was clean , but the towels were stained with make up , I don’t use any make up in my holidays so not from me or from my son 😂. The ceiling it’s cracked so if you are afraid that it will fall then don’t book it . They will not change your towels during your stay so you will have to do with the stained towels. The location is central so this is very good walking distance to everything. ##### Carmen Stayed 3 nights in May 2025 ### 10/10 Excellent #### Jemma 16 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Awesome apartment to stay in!! And good location, about 1km walk to most big attractions in Florence. Also just down from lots of restaurants and cafes. Only downside was that the rooms aren't very sound proof, but that all depends on who's staying in the other apartments. ##### Jemma ### 10/10 Excellent #### john 7 Apr 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Host was very communicative. Security deposit was returned within a few days. We had zero issues and the property was as expected. Also, great location ##### john ### 2/10 Terrible #### emma 16 Mar 2025 Disliked: Cleanliness, property conditions & facilities, communication DO NOT STAY HERE!!!! Unfortunately I have only terrible things to say about this establishment. The people who work there are so incredibly rude and inconsiderate. Our trip was impacted due to the extensive flooding in Florence and they refused to help accommodate us or offer any type of assistance. The people who work here are rude, unhelpful, and simply incompetent. I would strongly advise against booking this stay. I am sure there are many more places in Florence that would be much better. ##### emma Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Chuck 4 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Little hiccups doing the self check-in as the app use to open the door failed, but Dario was able to fixed it. The area is busy w/ locals. There’s grocery & good restaurant in the area. The room is spacious & clean. The best part is the location at almost everything you want to go is within walking distance. ##### Chuck Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### connie 19 Sept 2024 Disliked: Amenities, room comfort, communication The room was awful, the communication was terrible, the beds were rock hard. We left after only one night even though we paid for three nights. Would NOT recommend. ##### connie Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Alesia 23 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I loved this little apartment. It had what we needed to cook, so we could save some money on the trip, but honestly, the restaurants around looked so delicious! The bed was definitely comfortable, the apartment was clean, the shower spacious, the kitchen is small but perfect, so it gives no work to clean. We had a little fridge, enough to keep food for 3 days and everything to cook and eat. There it was salt, sugar, coffee and cold water inside the fridge! We are so grateful for that. Around it is Santa Croce's church, a little piazza just for stay at night with bars, restaurants and Italian osterias all around. It was so easy to arrive to Santa Maria dei Fiore Church, like 14 minutes walking, also Ponte Vecchio, Galleria degli Uffizi, etc. We didn't need to buy bus or metro tickets because everything was so walkable. When we arrived, we had difficulties with the electronic key because I am not so good with technology, but the host of the apartment helped us patiently, on the phone and whastapp and it made me feel secure. We strongly recommend this place to stay at Firenze, and to visit this city. We enjoyed every minute here. ##### Alesia Stayed 2 nights in Apr 2025 ### 8/10 Good #### Stephen 25 May 2025 Liked: Cleanliness #### Great location, logistics need improvement Apartment is a great location for exploring Florence on foot. To be clear, you cannot enter the property without an Internet connection and smartphone......so ensure you can use data/roaming! No physical keys are provided.....I get why, but it's not so convenient for travelers who aren't so techy. The email and communication of logistics ahead of time is poor......better info and photos should be provided. Only when I asked did the owner send me info saying Google Maps will send you to the wrong location. No luggage storage or early check-in or late checkout options were given......when I asked it seemed like the owner wasn't truly interested in helping much in that area. (The owner isn't on site, so don't expect any on-site in-person help with anything). Having said all that, if you're OK with the above I'd definitely recommend this place. The facilities are clean and sufficient. Oh.......it's very noisy if you open a window, or other guests in neighbouring rooms aren't careful about being quiet. You can hear everything! ##### Stephen Stayed 5 nights in May 2025 ### 10/10 Excellent #### KYLE 19 May 2023 Liked: Cleanliness, property conditions & facilities, communication Absolutely beautiful and comfortable. The host communicated with as promptly when needed. The area is fantastic and the view from the window is just amazing I traveled with my partner and I would stay here again! Note that Google will not lead you to the right end of this street. Follow the numbers on the building (check by the plaza/church) ##### KYLE ### 8/10 Good #### Aleena 3 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication The location of the property was excellent, everything was walkable and it was very central. The conditions of the apartment were also good, you do have to walk up a couple of flights of stairs. Unfortunately, the host was not responsive and did not answer when we needed things. Even after our stay, I asked about the refundable deposit but was left on read. ##### Aleena ### 6/10 Okay #### Verified traveller 20 Dec 2023 Liked: Cleanliness, room comfort, communication This is actually a series of apartments so the location is inaccurate. I expected a downtown center apartment but was placed away from downtown and the train station. This meant extra costs and walking everyday to actually visit the sites. I plan to only do hotels from now on. Otherwise, it was clean and well furnished. The hosts do try, just the posting is inaccurate. ##### Verified traveller Stayed 4 nights in Nov 2023 ### 2/10 Terrible #### Linda 28 Jun 2024 Disliked: Room comfort, communication #### Disappointing Was given wrong room at checkin. There is no face to face contact. All via Whatzapp. Response was, this is the room allocated to you. The room had 50% less space than booked & paid for. Even when we could prove it was wrong no compensation offered. Contacted Hotels.com who said they'd contacted hosts but they were told correct room allocated. Very disappointed with Hotels com. No compensation of any kind offerred by them either. ##### Linda Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Araceli 24 Jun 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication My stay was very unpleasant. I had to continue asking for information, instructions, etc. Just hours to check in, I was asked to pay extra services besides taxes, otherwise they reject my stay. I asked for clean towels, they never came and changed them. I asked to please call a taxi for me (check out) so I can get to the train station and the host said they don't do those services four their guests, I had to go to a store and ask for assistance to call the taxi for me.... Horrible Customer Service! Clean room but definitely I wouldn't recommended to anyone. ##### Araceli Stayed 3 nights in Jun 2023 ### 4/10 Poor #### Gurpreet 18 Jul 2024 Liked: Cleanliness, amenities Disliked: Property conditions & facilities, communication I would’ve given 5 stars but there were a couple things that were disappointing about the stay. The apartment design itself was the only redeeming quality & the free tea in the hallway was nice. I didn’t appreciate it being advertised as air conditioned when the space wouldn’t get colder than 25°C with the AC on full blast and I didn’t love the extra money that was charged as a “security deposit,” as I am staying in several places in my time in Europe and haven’t had to pay an upfront security deposit for a single place. I messaged asking when that money would be returned and was given a somewhat helpful response but not an exact date of when I could expect this money back. The location was okay, not the best if you have a lot of bags as there is no elevator so you have to walk up 3 flights of stairs and the door to get onto the apartment floor was very tight. The check in process was also a little (very) tedious as it was all online and needed to be approved by the host, however the host took forever to respond. All-in-all it was a good apartment but not worth everything we paid for it. For the price, you could definitely find better. ##### Gurpreet Stayed 3 nights in Jul 2024 ### 8/10 Good #### Barbara 16 Jun 2025 ##### Barbara Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Anabel 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved it! Everything was perfect ##### Anabel Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Raphael 6 Jun 2025 Disliked: Room comfort, communication Very disappointing and unpleasant stay. The main reason for saying this was because the Air Conditioning in the room was absolutely ineffective and the room was quite warm. There was no remote control provided for the Air Con, so we couldn't increase the fan speed and lower the temperature. I made a complaint that the cooling is inadequate but there was no response until the next day, the host turns up with a remote and changes the temperature from 24 deg to 21 deg but no change in the cooling. There were plenty of mosquitoes already in the room so opening the windows would have been a disaster and moreover the area is very noisy. I see that someone else mentioned about the cooling in the room, few weeks ago and would have appreciated if the host would have taken care of it. Looks like there was gas missing. Not recommended for a family stay. ##### Raphael Stayed 2 nights in May 2025 ### 6/10 Okay #### Carla 5 Jun 2025 Disliked: Room comfort, communication No hay margen en para valorar el apartamento. Estás literal 19 horas en el apartamento de las cuales 8 duermes (con suerte con el ruido que oyes de las habitaciones) y tienes que cenar y desayunar dentro de ese horario ##### Carla Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotel degli Orafi](https://www.expedia.co.uk/Florence-Hotels-Hotel-Degli-Orafi.h970861.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.co.uk/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.co.uk/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [QK Costa58 Home Tower](https://www.expedia.co.uk/Florence-Hotels-QK-Costa58-Home-Tower.h21056347.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Mercure Firenze Centro](https://www.expedia.co.uk/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Hotel Kraft](https://www.expedia.co.uk/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Hotel Santa Maria Novella](https://www.expedia.co.uk/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [MH Florence Hotel & Spa](https://www.expedia.co.uk/Florence-Hotels-MH-Florence-Hotel-Spa.h13066303.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Hotel Atlantic Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information)