A free breakfast buffet, a poolside bar and a terrace are just a few of the amenities provided at Hotel Neos Matala. Active travellers can enjoy amenities, such as cycling and beach volleyball, at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Located in Faistos, Hotel Neos Matala is in the city centre and near the beach. The area's natural beauty can be seen at Agiofarago - Marsalo and Beach of Matala, while Museum of Cretan Ethnology and Museum of Messara are cultural highlights. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and horse riding. Visit our Matala travel guide
Mainroad, Matala, Faistos, Crete Island, 70200
What's nearby
Beach of Matala
7 min walk - 0.4 miles
Caves of Matala
7 min walk - 0.4 miles
Roman Caves
7 min walk - 0.4 miles
Red Beach
10 min drive - 1.0 mile
Palace of Phaistos
18 min drive - 7.6 miles
Getting around
Heraklion (HER-Nikos Kazantzakis)
72 min drive
Restaurants
Plaka Seafood Restaurant
11 min walk
The Mermaid Matala
7 min walk
Port Side Matala
10 min walk
Mama’s backery
9 min walk
Sugar Cafe
19 min drive
About this property
Hotel Neos Matala
Hotel by the ocean
A free breakfast buffet, a poolside bar and a terrace are just a few of the amenities provided at Hotel Neos Matala. Active travellers can enjoy amenities, such as cycling and beach volleyball, at this hotel. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also find perks such as:
A seasonal outdoor pool, along with sunloungers and pool umbrellas
Free self-parking
Limo/town car service, bike hire and express check-out
Express check-in, multilingual staff and beach umbrellas
Room features
All rooms are individually decorated, and boast comforts such as furnished balconies and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
Bathrooms with showers and free toiletries
32-inch LED TVs with satellite channels
Wardrobes/cupboards, full-sized fridge/freezers and electric kettles
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Limited on-site self parking
Food and drink
Free buffet breakfast available daily 8:30 AM to 10 AM
A bar/lounge
A poolside bar
Snack bar/deli
Things to do
Beach volleyball
Bicycle rentals
Library
Playground
Seasonal outdoor pool
Family friendly
In-room full-sized refrigerator/freezer
Playground
Seasonal outdoor pool
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Concierge services
Housekeeping on request
Multilingual staff
Tour and ticket assistance
Outdoors
Beach loungers
Beach umbrellas
Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Bathroom emergency pull cord
No lift
Tile flooring in room
More
1 building
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV with satellite channels
Food and drink
Electric kettle
Full-sized refrigerator/freezer
Limited room service
More
Access via exterior corridors
Air conditioning
Individual decor
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Express check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 November to 30 April:
Swimming pool
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
Air conditioning fee: EUR 5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K011A0052300
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 8:30 AM to 8 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hotel Neos Matala have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM to 8 PM.
The swimming pool is closed seasonally each year from November 1 until April 30.
How much does it cost to stay at Hotel Neos Matala?
As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Neos Matala on 26 Aug 2026 start from £79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Neos Matala pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Neos Matala?
Self-parking is free at this property.
What time is check-in at Hotel Neos Matala?
Check-in start time: 4:00 PM; check-in end time: 9:00 PM.
What time is check-out at Hotel Neos Matala?
Checkout is at 11:00 AM.
Does Hotel Neos Matala provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.
Where is Hotel Neos Matala located?
Located in the heart of Faistos, this hotel is within a 10-minute walk of Caves of Matala and Beach of Matala. Roman Caves and Matala Caves are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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