Excelsior Geyser

This place is unbelievable. Super clean, gorgeous property, minutes walk from downtown. Couldn’t have been happier with my stay. Emma and Celecia were friendly, helpful and welcoming.

Natasha was very helpful at the front desk. The Lobby area was small and sold good coffee drinks and a daily breakfast offering. It did have some seating where you could enjoy your coffee drink and breakfast. Small outside seating area was nice. Rooms were adequate and looked like they had upgraded them recently. Our room had no phone where you could contact front desk if needed. They had some construction and landscaping going on which took away from the enjoyment of the property. New Landscaping looked to be completed on Friday but walkways were not cleaned until Monday and everything was very dusty and dirty on the outside. i understand things are not perfect during this process but a quick rebound to get things cleaned up over the weekend would have been nice and we could have enjoyed the chairs sitting outside each room. Parking was very limited and tight. The restaurant directly next door was nice but the patrons leaving late at night were quite loud for folks staying in the room in that area. Overall good stay and great location to downtown,

We are on a cross country trip and this was by far our favorite hotel. From the check in, the staff was amazing and super friendly. There is quite a charm in this hotel! It sits just far enough away from the hustle of downtown, but close enough to walk. The fire pits and live music every evening was a huge highlight. Loved the free smores kit every evening, plus coffee and hot chocolate! My only suggestion would be to have another bartender, especially during the evenings when the live band is playing! I would definitely choose this place for my next stay in Jackson!