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"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked."

"The hotel is being renovated in areas and what is done is very nice. The only complaint I have are the pillows, they are so hard and not comfortable to sleep on."

"Excellent new hotel Amazing location trackside Only issue was wi-fi kept dropping off devices, so had to keep re-connecting (reception notified of issue)"

"It was ok as a pit stop en route to the north, shower was erratic and food very mediocre, (my poached eggs tasted of curry) but overall not bad"

"Customer service was amazing and really helpful. Food in the restaurant was top standard, rooms incredibly clean and spa was lovely. Definitely recommend"

"The staff were lovely and very helpful. The paint in the room needed cleaning or painted over in some area. The bathroom sink had cracks in it. The worst was the mattress. It was way too thin. Had to use quilt to try and give me some comfort . Didn't work. It was a disabled room."

"Breakfast was excellent and plentiful. The attendant on duty ordered vegetarian sausages for me, and they were very good."

"Love staying at Whittlebury Hall, think time for a refurbish, and up date, room very clean, all great."

"Nightmare trying to sort out any admin with them. Can't provide invoice, only hotel I have stayed at in last 3 years that can't. Don't use for business travel until they can sort it out."