Search Eureka Springs West Motels

"Really disappointing experience on a special-occasion vacation, with this hotel stay gifted to us by a loved one. Though the hotel was uncrowded, we were given a subpar room: second floor INTERIOR, not just with minimal light but with a direct view from all windows onto the HOT TUB hangout area. Needless to say, shades remained drawn and windows closed, which was a real shame in temperate late April when we had hoped for fresh air and views of the historic district. Additionally, the room walls appeared to be in the midst of being repaired, with a massive section of paint next to the bathroom door that didn't at all match the rest of the room, and many large spots/patches in the "sitting room" that likewise didn't match the primary wall color. (Note that we stay in historic hotels frequently; there is a difference between a hotel being "old" and being "run-down," and Basin Park is in the latter category for us.) While the bathroom was nicely renovated (if in a jarringly modern style), the room furnishings were on the dingy side. Directly over our heads while sleeping, a smoke detector flashed a bright green light every few seconds that lit up the whole ceiling at night; this really should be moved elsewhere. For a Sunday and Monday night stay during the off-season, and with each night's stay costing around $200 with the resort fee, it felt like we were being ripped off. The main pro: excellent dinner on the restaurant balcony; we would eat here again but wouldn't stay."

"Very well run motel. Very clean and they put me exactly where I ask. Staff was awesome."

"We booked a king suite and it looked NOTHING like the pictures. It was just a plain, very small room. This is false advertising at best. Do not get scammed by this hotel. The only positive was the front desk clerk. She was extremely kind and efficient. Her kindness is the only reason we didn’t make an issue of the room. She was just too nice to complain at. Avoid this hotel. The pictures make it look much better than it is. Also, after check in we had a staff member unlock our room and just walk on in. Very unprofessional!"

"Place was great, wonderful for pet lovers. "

"Nice location. Very clean. No staff but they did email us back quickly. "

"Cheap but clean and safe and very close to everything. Trolley stop right outside"

"Its a great place to stay. Betsy is very responsive. Matt"

"Room was clean, hot tub was nice. Very spacious. Outdated furniture"

"Right in the middle of town! I didnt know i was actually staying in my own litlle cabin! It was so charming and clean. Timothy at the front desk said it was just me for a couple of days, and gave me an upgrade! Theres also a beautiful community backyard for guests to sit around a fire, or listen to the waterfall. A great stay!😊"