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"The size of the room was very good, the location is perfect but the attention is not the best and the lifts are really bad."

"Close to subway; connected to Lotte Shopping Mall; tons of food options either in Lotte or nearby streets. "

"Great hotel at a very convenient location, next to shopping and lots of food options. The hotel does charge extra for most amenities, from pool access to washer and dryer. The staff is very welcoming and helpful. "

"Great quality hotel beside the Busan International Finance Center (BIFC). Definitely an upper end hotel in this area and 5 minute walk to the nearest metro station. We got the triple bed room which has one twin bed in one room and two twin beds in another connecting room. Good view from the 21st floor and room temperature can be adjusted. Bathroom is good sized and clean. Buffet breakfast is well worth it, $25 CAD for adult and $19 CAD for 13 year old. We bought the Visit Busan Pass online and was able to pick it up at this hotel without heading to another destination to pick up the pass, such convenient and time saving for us. Strongly recommend this hotel for first time visitors to Busan."

"We had just an exceptional experience. Upon check-in, our room, which was beautiful, had a problem with the a/c. A fantastic hotel manager (I wish I could remember his name) took care of the problem immediately and even upgraded us to a better room! We enjoyed room service breakfast one morning, which was excellent, and visited the outdoor infinity pool once - because during peak season, you're only allowed to visit one time per day. But this didn't detract from our great stay. The room had all the amenities you'd expect and even some you wouldn't, like cables to charge your devices. We hope to visit Busan again and will definitely stay here."

"New, clean, convenient (corner store on premises and free parking). Great suite. I'm not sure who did what in the past that warrants advertising upcharges for things like not doing the dishes or sorting the recycling but it leaves a bad vibe. But I guess they find it necessary. "

"The staff were really kind and helpful and the room was quite spacious and had basic amenities. The hotel is right beside Busan Station so it was easy to take the metro and the KTX to Seoul. There were also many shops and restaurants nearby. I would highly recommend this hotel for your next stay in Busan!!"

"Breakfast options are very limited."

"Close to the beach and family friendly. "