Verified review
2/10 Terrible
christine f.
17 Oct 2025
Liked: Location, listing accuracy
Disliked: Cleanliness, check-in, communication
Pros:Accurately depicted in advertisement. View from terrace was wonderful. Location was great.Cons:Air conditioning was not working when we arrived. It was difficult to find the emergency contact information as we had arrived after hours on a Friday. After an hour on the phone with the management company, we finally got it working, but it broke down two more times during our stay.On the second day we noticed many ants in the suite and the terrace. There were ant traps throughout the suite (clearly ineffective). The management co. said they could drop off a tin of RAID but not until the next day or we could buy the RAID ourselves and seek reimbursement. We did buy the RIAD and by the time we got home, there was a full on invasion. Even after the RAID, they came back repeatedly. A friend advised this isn’t typical in Spain and likely there’s a next the company knows about. Amenities were minimal. 5 sheets of paper towel, no tissues, no beach/pool towels, no coffee pods, no dish towel.On our last day, we were advised to remove all garbage and wash and dry dishes, yet the rubbish bins were about ½ a block away from the apartment and there were no towels to dry with. You’d think running the dishwasher would be sufficient but we were told we’d be charged if we didn’t comply. Strongly recommend against this rental.
Stayed 12 nights in Oct 2025