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Reviews of Hotel Des Iles

4 out of 5
Hotel Des Iles
Boulevard Mohammed V, Essaouira

Reviews

6.8
Rating 10 - Excellent. 17 out of 89 reviews" "
Rating 8 - Good. 34 out of 89 reviews" "
Rating 6 - Okay. 17 out of 89 reviews" "
Rating 4 - Poor. 9 out of 89 reviews" "
Rating 2 - Terrible. 12 out of 89 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Faty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience
Very friendly people Hotel in front of the beach in the middle of every thing , old city, port ….,,
Stayed 4 nights in Jan 2024

10/10 Excellent

Abdurahman, Marysville

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice cozy place
Stayed 1 night in Jan 2024

4/10 Poor

Jason

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location right next to the Medina. But beyond that, I would NOT call this place 4 stars. The bed was very shaky for 2 people, the bathroom was quite dirty, the flooring was all tile, the building is quite dilapidated. I had to place tissue paper in the door to stop it from making noise due to the wind and the toilet ran all night. This place should be 3 star max.
Stayed 1 night in May 2023

2/10 Terrible

Yassine, Montréal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very old and not renovated. There are no stairs. I booked a suite. It was sooo dirty, the balcony like never opened. No internet, phone, no cooler, I had walk down 3 floors to go to front if I just need an extra towel. It was a horrible experience and no even said we are sorry.
Stayed 1 night in Apr 2023

6/10 Okay

Jean

Travelled with family
Liked: Staff & service
Good spot.
The hotel is in a great spot. Close to the beach and the medina. I’m sure it will be a great place in the summer. We went just before new year (winter) and was really quiet. The hotel overall is a bit tired.
Stayed 2 nights in Dec 2022

2/10 Terrible

Mina

Disliked: Staff & service, room comfort
Doesn't deserve even 1 star Even the water you have to pay for it.
Stayed 3 nights in Aug 2022

2/10 Terrible

Joanna

Stayed 2 nights in Jul 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
February 2020 stay
Three minute walk from Supratours station and convenient to the port and town centre. The pool was quiet as it was off season.
Stayed 2 nights in Feb 2020

6/10 Okay

Bane, Boston

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Friendly and helpful quiet and safe but no elevator
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, breakfast and nice property
The room was nice. Clean. Great breakfast buffet and location as on the beach as right beside the medina. Only thing I did not like was the rooms were hot even if cool outside. If no air conditioning in the room it would be a good idea to have windows or doors with screens to allow cool air to circulate in the rooms and still allowing your guests to feels secure with sleeping with the windows or doors open or invest in air conditioning units in the rooms. It was difficult to sleep comfortably at night as the rooms were too hot and not in a millions years would I be crazy enough to sleep in a room in a hotel while leaving the doors wide open.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Soumia on 23 Nov 2018
Thanks for staying with us,we appreciate your review !

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

ados

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown hotel
Apart from location the hotel is a mess Absulately rundown, no lifts,unhelpful staff, Absulately rip off
Stayed 1 night in Jun 2018

2/10 Terrible

Brad, Melbourne, Aus

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We were severely disappointed with this hotel. For the rate we paid, we were expecting a clean, comfortable, well kept hotel. Unfortunately upon checking in, we were directed to our rooms which were out the back, not connected to the main hotel. They more resembled a motel. The rooms we clean, but aged and outdated. The gardens and paths are unkept with weeds and grass growing from all areas. The external condition of the hotel looks nothing like the photos. The building is run down, and needs a lot of work to bring it up to scratch. We stayed one night and cancelled the following two which we had booked. We won’t be recommending this hotel.
Stayed 3 nights in May 2018

6/10 Okay

tony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The breakfast was very poor. The rooms are very dated and old.

6/10 Okay

KEITH

Liked: Staff & service, room comfort
There are better properties in the same area for the same rate or lesser.
Stayed 1 night in Apr 2018

8/10 Good

MYS, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with friendly staff
The hotel is very well located, the staff are friendly and professional. Special attention and care by the waiters at the breakfast room. The super bungalow with view on the pool and garden is an excellent choice.
Stayed 2 nights in Apr 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Long weekend
My wife and booked a long weekend at the hotel. The position was excellent being next to the old town, the beach and nearby restaurants that served alcohol.The hotel itself had obviously seen better days. Whist the location and the size of the rooms was fine and everything worked it was looking very tired and in desperate need of some modernisation and decor. Breakfast was very basic and if you arrived later there was little left. There was also a nightclub attached which was very noisy so light sleepers be prepared.That said in the chalets away from the main hotel it was not too bad .Overall for the price we paid we could not complain..

8/10 Good

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Perfect Location for the Medina
Hotel Des Iles is a fairly basic hotel which is starting to show it's age but it is in the perfect location to go to and from the medina for meals and shopping, for this reason alone we wouldn't hesitate to stay here again
Stayed 4 nights in Feb 2018

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you want to be out of the busy city. About a 10 minute walk to Jemaa El Fna. Good buffet breakfast, decent restaurant, and friendly staff. Also very safe as the hotel is surrounded by a wall and has security at the front gate. Overall I very much enjoyed the stay.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hotel des Iles
It was a thrill to stay in the hotel in which Orson Welles stayed when shooting Othello.
Stayed 4 nights in Sep 2017

8/10 Good

Suzanne, New Bedford Massachusetts USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for Essaouria Relaxing/Shopping
I have stayed at Hotel des Iles for more than 20 years and this was the first time in the main building. Rooms had been remodeled, new decor, new locks on door, great bathroom-- esp. big tub and excellent shower. Room of sufficient size for comfort and mobility. I saw the rooms around the pool that I always used to stay in and while larger, due to wet season it was far better to stay in main hotel. Restaurant was expensive and we ate there only once as a result; breakfast was fine with combination of Moroccan and Western breakfast choices. Excellent for convenience to beach and to souks and medina.

8/10 Good

VICTOR, Paris

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Good location

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etat et accueil correct
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Naoufel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Alt und heruntergewirtschaftet, Pool voller Vögel
Stayed 2 nights in Oct 2023

2/10 Terrible

Patrice

Stayed 1 night in Oct 2023

8/10 Good

mohamed

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Jun 2023

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à Essaouira
Séjour très agréable dans cet hôtel que nous connaissions déjà, chargé d’histoire, très bien situé. Nous y retournerons avec plaisir.
Stayed 3 nights in Mar 2023

8/10 Good

Haida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Soenke

Stayed 1 night in Jan 2023

8/10 Good

Amine

Travelled with group
Liked: Cleanliness, staff & service
Personnel au soin. Dommage qu’il n y ait pas de clim.
Stayed 3 nights in Sep 2022

8/10 Good

Andreas, Lungern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist schon älter, sauber und in Gehdistanz zu Altstadt (Medina).
Stayed 1 night in Oct 2022

8/10 Good

Mohamed

Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Abbiamo soggiornato nei bungalow. La struttura avrebbe bisogno di essere ristrutturata internamente ed esternamente. Perfetta la posizione.ottima Piscina ristrutturata recentemente
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
hôtel très vieux, à rénover absolument. Nous avons changé de chambre car les prises étaient sorties du mur. La deuxième chambre pas d'eau chaude, le flexible de douche laissé passer l'eau, on nous l'a changé, le robinet d'eau chaude du lavabo ne coulait pas (pas d'eau) le plombier est venu changer le système complet du lavabo. La fenêtre de chambre ne fermait pas car cassée, pas de lampe au dessus de la table de la chambre. Télévision limitée, car une seule chaine française sur les 7 disponibles. Certains personnels désagréables. Incident avec un barman, qui n'a rien compris à la commande. S'étant trompé il nous dit de garder les boissons servies par erreur et qu'il nous apporte celle qui fallait ; il nous demandait 10 dirhams de plus pour avoir cette boisson. Nous avons fait une réclamation écrite à l’hôtel et le responsable de l’hôtel a remis les choses en place avec le barman. Il y avait de la peinture argentée sur les meubles des chambre, on s'en mettait plein les mains, la baignoire était en mauvais état, des rustines grossières ont été faites dans cette baignoire. Très cher pour cet hôtel qui est dans un état miteux. Je regrette ce voyage. Je n'aurais pas payé d'avance, je serais partie dès le lendemain.
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
La realidad nada tiene q ver con las fotografías
Las fotografías de presentación nada tienen q ver con la realidad. Hotel en obras. Hotel q tuvo su época de esplendor en los años 50, ahora decadente.
Stayed 2 nights in Apr 2019

4/10 Poor

PASCAL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
À éviter
Pas de piscine (gros travaux) Ça a dû être un bel hôtel. Énormes travaux à prévoir. Demi-pension cantine bas de gamme. Une soupe, une cuisse de poulet bouilli, une salade de fruits en boîte. Aucun choix. C'est ça ou rien. PERSONNEL TRÈS SYMPA
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres déçu
Chambres en mauvais état. Salle de bain + très sale. Aucun rapport avec les photos du site. Nous avons quitté l’établissement après avoir passé une nuit / 3
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel acceuillant et professionel .Surtout grand merci à Younes de la réception.Il a été admirable!!!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Dépaysant, et reposant
Hotel accueillant terrasse offrant une belle vue lors du couché de soleil. Bengalow spacieux literie confortable. Petit déjeuner bon. Piscine au Top très propre
Stayed 3 nights in Sep 2018
Response from Soumia on 11 Oct 2018
Merci beaucoup , nous apprécions votre commentaire.

8/10 Good

Alberto

El hotel es muy antiguo y necesita algunas reformas, la ubicación muy buena, enfrente de la playa y los desayunos muy completos. Se podría mejorar si lo reformaran un poco. Alberto
Stayed 2 nights in Aug 2018

6/10 Okay

Frikia, montpellier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personnel très accueillant Proche de la plage
Belle expérience Cet hôtel mériterait une rénovation afin de le moderniser tout en lui gardant son esprit des années 70
Stayed 2 nights in Aug 2018
Response from Soumia on 11 Oct 2018
Merci beaucoup , nous apprécions votre commentaire.

6/10 Okay

Barbara, Barcelona

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel práctico
El hotel está situado a escasos minutos a pie del centro de Essaouira y a primera linea de costa. El hotel es correcto, el único problema es que en su momento las habitaciones debieron estar muy bien y ahora han quedado anticuadas (en especial los baños). El servicio fue muy correcto y el ambiente es muy tranquilo y silencioso. El parking gratuito es muy útil. La humedad de Essaouira pasa una mala jugada al hotel ya que las habitaciones huelen un poco mal y hay que ventilar bastante. En definitiva, un hotel correcto en el que deberían realizar algunas modernizaciones de los baños.
Stayed 2 nights in Aug 2018

6/10 Okay

Labbe

Liked: Staff & service
Proche Medina
Lieu est bon. Chambre un peu vieilles. Belle piscine. Pas de chaises à la plage et wifi fonctionne seulement proche piscine
Stayed 4 nights in Aug 2018
Response from Soumia on 11 Oct 2018
Merci beaucoup , nous apprécions votre commentaire.

8/10 Good

MEGUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, room comfort
En god oplevelse.
Hotellet ligger lige ved havneområder lige ved siden af medianen og med flere gode restauranter og spisesteder i gåafstand. Hotellet er opdelt i decideret hotel med værelser og en del med bungalows/rækkeværelser rundt om en udendørs swimmingpool, hvor man kan, hvis man er i bil, kan parkere lige udenfor sin bungalow. Kan bruge en opdatering men alt i alt et hyggeligt og stille hotel som kan opfylde de flestes behov og for os en god oplevelse.
Stayed 1 night in Jul 2018