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Best Western Plus Hotel Excelsior

4.0 star property
Escape to this upscale haven where relaxation meets historic charm. Enjoy fine dining and unwind with rejuvenating spa treatments.

Choose dates to view prices

In the heart of Erfurt Old Town, Best Western Plus Hotel Excelsior offers a luxurious retreat. Unwind with a Swedish massage at the full-service spa, connect with in-room WiFi, and enjoy dry cleaning/laundry services for your convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is £109
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 Single Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room) | Hypo-allergenic bedding, in-room safe, blackout curtains

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Single Beds (Cozy Sitting Corner)

Suite, 2 Single Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 2 Single Beds (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location) | Hypo-allergenic bedding, in-room safe, blackout curtains

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Erfurt Old Town, a neighbourhood in Erfurt, Best Western Plus Hotel Excelsior is near a train station. Kramerbrucke and Rathaus are local landmarks, and the area's natural beauty can be seen at Egapark Erfurt and Nordstrand. Looking to enjoy an event or a game while in town? See what's happening at Ice Sport Centre Erfurt or Erfurt Exhibition Centre. Visit our Erfurt travel guide
Map
Bahnhofstraße 35, Erfurt, TH, 99084

What's nearby

  • Kramerbrucke
    Kramerbrucke
    9 min walk - 0.5 miles
  • Erfurt Cathedral
    Erfurt Cathedral
    12 min walk - 0.7 miles
  • Zitadelle Petersberg
    Zitadelle Petersberg
    16 min walk - 0.9 miles
  • Erfurt Puffbohne Cabaret
    8 min walk - 0.4 miles
  • Erfurt Christmas Market
    11 min walk - 0.6 miles

Getting around

  • Erfurt Central Station
    3 min walk
  • Stadion Ost Tram Stop
    5 min drive
  • Erfurt (ERF)
    15 min drive

Restaurants

  • Café Polo
    6 min walk
  • Willy B.
    2 min walk
  • McDonald's
    5 min walk
  • Coffee Fellows
    3 min walk
  • Ristorante Roma
    5 min walk

About this property

Best Western Plus Hotel Excelsior

Upscale hotel located in Erfurt Old Town
Take advantage of free breakfast, dry cleaning/laundry services and a bar at Best Western Plus Hotel Excelsior. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), an electric car charging station and free newspapers
  • A lift, a banquet hall and a 24-hour front desk
  • A front desk safe, smoke-free property and a computer station
Room features
All 77 rooms have comforts such as pillow menus, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LCD TVs with digital channels
  • Coffee/tea makers, heating and housekeeping

Awards and affiliations

Eco-certified property
This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

Is Best Western Plus Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of 11 Apr 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on 3 May 2026 start from £109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Excelsior?

Self-parking is available for EUR 20 per day.

What time is check-in at Best Western Plus Hotel Excelsior?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Excelsior?

Checkout is at 11:00 AM.

Where is Best Western Plus Hotel Excelsior located?

Located in Erfurt Old Town, this spa hotel is within a 10-minute walk of Angermuseum, Neue Mühle, and Kramerbrucke. Aegidienkirche and Stadtmuseum are also within 10 minutes. Erfurt Central Station and Erfurt (XIU-Erfurt Central Train Station) are within a 5-minute walk.

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Reviews

Best Western Plus Hotel Excelsior Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 154 out of 367 reviews
Rating 8 - Good. 170 out of 367 reviews
Rating 6 - Okay. 33 out of 367 reviews
Rating 4 - Poor. 7 out of 367 reviews
Rating 2 - Terrible. 3 out of 367 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Stayed 1 night in Aug 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Dong Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind service.

Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Constanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service, amenities
+Zentrale Lage +Freundliches Personal +Schönes Frühstücksbuffet +Bequeme, nicht durchgelegene Matrazen +Sauber -keine Parkplätze -Frühstücksraum etwas klein, sodass man sich seinen Tisch teilen muss -Fugen im Bad könnten mal wieder erneuer werden -Zimmer zur Straße(nbahn) hin, daher etwas lauter -Duft von benachbartem indischen Restaurant teilweise im Zimmer
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück.. sauberes Zimmer..super nettes Personal.. leider sehr laut da zur Straße raus wo ständig die Straßenbahn fährt. Umgebungen auch nicht wirklich schön. Aber Fussläufig (Zentrum nah) alles gut erreichbar. Im grossen und ganzen ein guter Aufenthalt
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr reichhaltiges Frühstück
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal, man fühlte sich sehr willkommen. Tolle große moderne Zimmer. Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Can

Liked: Cleanliness, amenities, property conditions & facilities
Alles top
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vet ej.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage beim Bahnhof und nahe des Zentrums.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr gut aber

Sehr schönes Hotel mit Ambiente, gutes Frühstück, einziges Manko das Zimmer war sehr klein, 2 koffer gleichzeitig zu öffnen war nicht möglich
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut im Zentrum gelegen, sehr hilfsbereites Personal Zu Fuß vom Bahnhof erreichbar Hatte Pech in Sachen Ruhe, da gegenüber Gehweg-Reinigungsarbeiten bis in Nacht hinein heftigen Lärm verursachten
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hans-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war sehr freundlich und klappte
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jacqueline

Liked: Cleanliness

Gutes Hotel für Kurzurlaub

Guter Standort; Zimmer ok; Preis-Leistung fair; sehr freundliches und aufmerksames Personal; Parkmöglichkeiten in Gehdistanz
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles okay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ansonsten gut

Zu laut wegen der Straßenbahn keine Klimaanlage
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück Nettes kinderfreundliches personal Wir kommen gern wieder
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Ein absolut empfehlenswertes Hotel, nahe am Hauptbahnhof, Parkplatz im Hof. Sehr sauber und ruhige Zimmer. Tolles Personal am Empfang mit guten Tipps. Fußläufig alles gut zu erreichen.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas

Utmärkt hotell för ett stopp på väg söderut eller norrut genom Tyskland Rekommenderas även som en retreat för att komma bort från överbelastade autobahn
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Nein
Stayed 2 nights in Jun 2025