Eppenhain Holidays from £195

Staff was very friendly. A little distance from restaurants and congested.

Good and clean place

The hotel is in a good location. Easy access to transportation. Staff is 50/50. Night staff seems to be more attentive than day staff. A asked for a tea pot and I was offer hot water to be brought to my room. Unfortunately, it never happened!

The hotel is close enough to the train station. I picked it as it was 5mins from a venue that I attended to, also for the luggage storage option, which I needed as my return flight was in the evening only. Not sure about the 4* the hotel's got, I had been in much more posh 4* hotels in the past, I would rate it at a solid 3*. But don't get me wrong, it's clean and all ok; with a 5 star breakfast :D The receptionist was helpful, though he didn't have a clue that you can buy your tram tickets in each tram stop, and wanted to send me back all the way to the train station. The single room was spacious enough, but could do with a second pillow, but I guess if you need one, you could ask for it. Also, it seems like a stupid fashion these days, it's not the first hotel I've been lately that has got no reading lights!! Just a very dim (black shade) side lamp. No ceiling light either above the bed. If you like to read your book before sleep, take your little reading lamp with you. Other than that, I had a comfortable night. The bathroom was nice and clean too. I will return should another travel come up for me in Frankfurt.

Easy check in and clean rooms

The hotel is in a great location. We drove there the hotel has onsite parking for 17 euros. The staff at the hotel are amazing. Really friendly and helpful. My only critique is navigation to the hotel. We used the car navigation and google maps. It took us to the other side of the square. After 30 minutes of driving around we parked the car and walked to the hotel to figure out how to get to the hotel by car. The front desk said a lot of people have issues with navigation to the hotel with the address the hotel has. The hotel staff gave me their parking garage address and that worked with both car navigation and google maps. I feel like the hotel should put that address on their website for people driving. Other than the navigation nightmare everything else was great!! I would definitely stay here again and recommend to friends.