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"This hotel's reach exceeds its grasp. It aspires to be a run-of-the-mill hotel and part of a chain but it fails repeatedly. I was dismayed from the very first by the fact that there are luggage charts but no way to use them because the rooms are upstairs but there is no elevator and you can't drag a luggage cart up a flight of stairs. The hallway to our room was dim and made dimmer by the black-painted woodwork and doors and red accent pieces in the hall. If it were meant to be sophisticated it looked gloomy instead. The room was sufficiently clean but dim because some of the lamps didn't work and there was no overhead lighting. When I went to take a bath we had to call the front desk to supply a stopper for the bathtub. The clerk was very helpful but had to search all the unused rooms to find the single stopper in the hotel. The windows don't open and the room was stuffy and hot at night. Unless you ask, the sheets are changed every three days. I don't know what day I was there but they seemed OK and I hoped for the best. We didn't try the breakfast because, judging from the menu, it was the same kind of food that we get for free in most other hotel chains. I hope there is another choice for hotels in Sydney when I return because I do not want to repeat this experience."

"All was good"

"Nice and clean , nice breakfast room"

"Upon arrival we were assigned to a room that was in complete unacceptable condition to stay in heavily soiled carpets, and dog food was found on the floor, water damage around the windows. There were stains on the lampshade and the wall, there was a very concerning amount of dust around the heating unit, and a thick layer of dust on top of the microwave, light fixtures did not work and when asked to change to a new room, we were charged unknowingly an extra amount."

"Very clean. "

"It is well located and friendly people all around."

"Nice property near the water. Parking is right beside building you are in. Great for a stay in Baddeck. "

"We love staying here "

"Parking and location were good"