Emerald Hill Holidays from £1,082

Wonderful Stay with Great Hospitality — Some Areas to Improve.We recently had the pleasure of staying at Sofitel Sentosa, and overall, it was a very enjoyable and memorable experience.A special shoutout to the all-day dining restaurant team serving breakfast and dinner — they were truly exceptional. The food quality, variety, and presentation were excellent, and the staff’s warmth and attentiveness made every meal delightful. In fact, we chose to dine in every day purely because of the experience they created. The property itself has a very calming and positive vibe. The ambience is serene, the surroundings are beautiful, and the staff across the hotel are courteous and welcoming. One of the highlights of our stay was seeing birds and peacocks freely roaming around — it added a unique charm to the overall experience. That said, there are a few areas where the property could improve: Cleanliness near reception area Upon arrival, the restrooms near the reception were not clean. While the staff responded promptly once informed, a more proactive approach to upkeep—especially in high-visibility areas—would significantly enhance the first impression. Swimming pool safety (especially for kids) The swimming pool is not particularly kid-friendly. It can feel unsafe for children without flotation support such as life jackets or inflatable tubes. Additionally, the lifeguard presence felt passive — there was limited proactive monitoring or intervention, which is an area that needs attn.

All good but food selection for dinner ok and prices quite high

Harpreet (Happy) and Narendra the Sikh doormen were the best part from the second you step foot at the entrance until you depart. Always a warm motherly greeting and friendly fatherly departure. The entire staff and property solidified this experience. The best I have seen anywhere in the world.

Wow wow wow, this place is fantastic. I have stayed in many places in Singapore as well as lived here and the residences were well above what even I expected. To say high end with value is an understatement. The apartment being a 3 bed was very spacious and had all the things you need for a stay. Kitchen was fully equipped. Washer and dryer. Bathrooms were ample and did the job. Clean throughout and I mean clean. Tv was nice and large and had all the channels you need as well as Netflix and YouTube built in, great for my son. Seating was comfy and in all felt a good quality. Beds being the most important were comfy and I had a great first nights sleep which for me is a first. Staff are super friendly and go well above what they have to. No request is a problem. Made you feel valued and pretty much like a VIP. Security booked us in, great guy, super helpful and friendly. Office staff were so welcoming, felt like I had arrived home. Pool is huge and clen and you just want to go straight in. The grounds are perfect, place for kids to play, place for adults to do a bbq, sauna, gym, tennis court and pretty much all you need for a comfortable stay. Literally food on the doorstep with the mall, and quick entry from the front of the residences. Walkways and lifts super clean. Oh and a welcome basket from the team made it feel special. Aircon on when we arrived which was needed. Wi-Fi works great, each room has individual units and controls. Highly recommended

Incredible hotel in the heart of Sentosa. Food at all restaurants surpassed expectation with the exception of breakfast which lacked ambience and service. Rooms are well appointed, modern with exceptional bedding. Missing some ammenities and service but i would expect this is due to the villa style of villa rooms.