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"While the hotel staffs where amazing, the facilities did fall very short from my expectations. The bathroom shower felt like a licking tap as it was so slow and lacked pressure like you would normally have in other hotels. The bathroom wasn't clean and room was very dusty atleast where we stayed. I requested for toilet paper and didn't get any till after an hour and half and most time you ring the reception and no body is there to answer. The hotel is definitely not as in the photos and for the spa it almost like you needed to take turns or you will have to wait and we were told to come the next morning on Sunday evening when we tried to use it by around 8pm and the staff said it was closed but didn't give any reasons even though we have earlier been told it closed for the last entry by 9.15pm each night. For me it's a no and never again."

"Very nice stay. Staff were all very helpful and the location, right by the station, is excellent."

"Really clean room and a powerful shower Tea and coffee and kettle would have been nice Breakfast was ok as were the staff"

"Lovely clean room, very spacious. Used the self check in system which worked so well, no complaints overall. "

"Looks grand from the outside and reception, with beautiful grounds. It’s dated. Very dated! We booked the cheapest room so walked a few miles in corridors getting lost in lifts that only go to certain rooms and then a stairwell that was really smelly. We had drinks in the bar, asked for coke was given Pepsi without being asked if I was ok with that and then the £4 small bowl of fries was literally cold. No need to return. "

"Twin room was like a broom cupboard!! Windows were locked so couldn’t open them. Room was stifling hot.. on the plus the air con did work eventually. The entrance door scraped on the floor and wouldn’t open fully so had to squeeze in and out! The bathroom door didn’t close properly! The mattresses were solid and only one pillow. No plug near a mirror for me to do my hair! Not the best of experiences but at least it was only for one night! "

"All good"

"Beautiful hotel, centrally located, parking onsite (cost £20 for 34 hours), clean rooms, helpful staff and a wonderful breakfast."

"great location, clean, nice vibe in the lobby & restaurant "