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Hotel Indigo El Paso Downtown, an IHG Hotel

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Indigo El Paso Downtown, an IHG Hotel

Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
325 N. Kansas Street, El Paso, TX, 79901

Explore the area

  • Popular LocationPlaza Theater5 min walk
  • Popular LocationEl Paso Holocaust Museum8 min walk
  • AirportEl Paso, TX (ELP-El Paso Intl.)10 min drive
  • Popular LocationAmerican Consulate13 min drive

Choose dates to view prices

About this area

El Paso

Located in El Paso, Hotel Indigo El Paso Downtown, an IHG Hotel is in the city centre. Sunland Park Mall and Cielo Vista Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit El Paso Zoo. Insights Science Museum and Railroad and Transportation Museum are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Plaza Theater - 5 min walk
  • El Paso Holocaust Museum - 8 min walk
  • El Paso City Hall - 11 min walk
  • El Paso Downtown Artist and Farmer's Market - 14 min walk
  • American Consulate - 13 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 10 min drive

Restaurants

  • Pot Au Feu - 2 min walk
  • Craft and Social - 2 min walk
  • Kipp's Cheesesteak - 3 min walk
  • Coffee Box - 3 min walk
  • The Tap - 5 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

3.5-star El Paso hotel in Downtown El Paso, near University of Texas at El Paso
Along with a restaurant, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. All 119 rooms offer free WiFi, room service and TVs with satellite channels. Guests will also find coffee makers, free newspapers and hairdryers.
Hotel Indigo El Paso Downtown, an IHG Hotel offers 119 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: USD 10-12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Up to 165 lbs/75 kg
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 25.0 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 12 per person (approximately)
  • Valet parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 466 out of 809 reviews
5 - Excellent 58%
Rating 4 - Good. 179 out of 809 reviews
4 - Good 22%
Rating 3 - Okay. 67 out of 809 reviews
3 - Okay 8%
Rating 2 - Poor. 47 out of 809 reviews
2 - Poor 6%
Rating 1 - Terrible. 50 out of 809 reviews
1 - Terrible 6%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love Hotel Indigo, its clean the staff is friendly and it's convenient with I-10 around the corner.
Stayed 2 nights in Oct 2021

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water to shower...hvac suxx
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean great location and super nice staff especially Andy!
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location downtown Easy check in. Courteous people. I loved the bar and swimming pool area. The bar tender very friendly and he can make very good drinks. Delicious breakfast at the restaurant . Nice modern rooms. I will definitely come back.
Stayed 2 nights in Oct 2021

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room decor was very unique! I really enjoyed sleeping on the bed, it was very comfortable.
Stayed 1 night in Oct 2021