Title: Rosanna's Pension Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rosanna's Pension Beachfront guesthouse for sun and fun ![On the beach](https://images.trvl-media.com/lodging/12000000/11580000/11577300/11577211/30d426d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/12000000/11580000/11577300/11577211/0a940132.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beachfront Double Room (UpperLevel) | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/12000000/11580000/11577300/11577211/4281d05d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/12000000/11580000/11577300/11577211/6c322054.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/12000000/11580000/11577300/11577211/ce7de6f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rosanna's Pension in Barangay Buena Suerte is a short walk from El Nido Main Beach. Guests enjoy continental breakfast, spa massages, and terrace views. The property gets positive reviews for its condition, while free WiFi and attentive concierge service enhance the stay. 7.4 Good ## Popular amenities - Breakfast included - Room service - 24/7 front desk - Laundry - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=11577211&PinnedHotelID=11577211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=11577211&PinnedHotelID=11577211&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=11577211&PinnedHotelID=11577211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=11577211&PinnedHotelID=11577211&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11577211&PinnedHotelID=11577211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11577211&PinnedHotelID=11577211&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11577211&PinnedHotelID=11577211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11577211&PinnedHotelID=11577211&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ![Beachfront Double Room (UpperLevel) | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/12000000/11580000/11577300/11577211/4281d05d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beachfront Double Room (UpperLevel) ### Highlights Furnished balcony Air conditioning Flat-screen TV Ceiling fan Blackout curtains Bidet Private bathroom Hydromassage showerhead - 108 sq ft - Beach view - Sleeps 3 - 1 Queen Bed ![Beachfront Double Room (Lower Level) | In-room safe, desk, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/12000000/11580000/11577300/11577211/8aff4bc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beachfront Double Room (Lower Level) ### Highlights Furnished patio Air conditioning Flat-screen TV Ceiling fan Blackout curtains Bidet Private bathroom Hydromassage showerhead - 108 sq ft - Beach view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEl-Nido-Hotels-Rosannas-Pension.h11577211.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEl-Nido-Hotels-Rosannas-Pension.h11577211.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.18269%2C119.39236&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3_JodEthuGXpBeCghsCLsTdXX5Y=) Hama Street, Masagana, El Nido, Palawan, 5313 #### What's nearby - El Nido Main Beach - 1 min walk - 0.0 miles - Bacuit Bay - 1 min walk - 0.0 miles - El Nido Dock - 11 min walk - 0.6 miles - Caalan Beach - 16 min walk - 0.9 miles - Corong Corong Beach - 2 min drive - 1.1 miles #### Getting around - El Nido (ENI) - 7 min drive #### Restaurants - ‪SAVA Beach Bar - ‬3 min walk - ‪Ap Kala - ‬1 min walk - ‪Trattoria Altrov'é - ‬2 min walk - Hama Coffee El Nido - ‪Big Bad Thai - ‬3 min walk ## About this property ### Rosanna's Pension Guest house near El Nido Main Beach Free continental breakfast, a free daily manager's reception and a terrace are just a few of the amenities provided at Rosanna's Pension. Treat yourself to a massage or other spa services. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A round-trip airport shuttle (surcharge), tour/ticket information and barbecues - Luggage storage, a 24-hour front desk and concierge services - A front desk safe - Guest reviews say good things about the overall condition Room features All guest rooms at Rosanna's Pension feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with hydromassage showers and bidets - Daily housekeeping and desks ## Similar properties ![Terrace Suite (Sea View) | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9490000/9484600/9484550/bafbe9cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Nido Beach Hotel El Nido - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.2 Good 440 reviews £50 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9484550&PinnedHotelID=9484550&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/12000000/11490000/11486500/11486444/6cc7682d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Nido Bayview Resort El Nido - Pool - Breakfast included - Kids pool - Parking included 7.8 Good 80 reviews £87 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=11486444&PinnedHotelID=11486444&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/84000000/83730000/83720300/83720252/a56f9f0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lime Resort El Nido El Nido - 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Breakfast available 8.0 Very good 407 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=19081920&PinnedHotelID=19081920&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/42000000/41950000/41949300/41949252/a8c38575.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie's El Nido El Nido - Pool - Spa - Free airport shuttle - Kids pool 9.2 Wonderful 76 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=41949252&PinnedHotelID=41949252&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99850000/99849200/99849146/31854eeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amos Pili Tree Inn powered by Cocotel El Nido - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.8 Good 39 reviews £20 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=99849146&PinnedHotelID=99849146&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/19000000/18020000/18019600/18019564/7a732c6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Nido Coco Resort El Nido - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 98 reviews £113 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=18019564&PinnedHotelID=18019564&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/19000000/18050000/18049200/18049146/ad13a09e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Nido Reef Strand Resort El Nido - Pool - Hot tub - Free WiFi - Restaurant 7.4 Good 195 reviews £77 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=18049146&PinnedHotelID=18049146&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach massages](https://images.trvl-media.com/lodging/38000000/37160000/37152000/37151954/4326c9f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Weekends Resorts El Nido El Nido - Pool - Breakfast included - Parking included - Restaurant 5.0 24 reviews £55 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=37151954&PinnedHotelID=37151954&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM at scheduled times and on request ### Food and drink - Free continental breakfast available daily 6:30 AM to 10 AM - A coffee shop/cafe - Free daily manager's reception ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - On the bay - On the beach - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Wheelchair-accessible path of travel ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hydromassage showerhead - Private bathroom - Shower - Towels provided ### Food and drink - Room service ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Airport shuttle fee: PHP 1000 per person (return) - Airport shuttle fee per child: PHP 1000 (return), (from 4 to 8 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Rosanna's Pension House El Nido Rosanna's Pension House Rosanna's Pension El Nido Rosanna's Pension Rosanna\`s Cottages Hotel El Nido Rosanna's Pension El Nido, Palawan Island Rosanna's Pension Guesthouse El Nido Rosanna's Pension Guesthouse Rosanna's Pension El Nido Rosanna's Pension Guesthouse Rosanna's Pension Guesthouse El Nido ## Frequently asked questions ### Is Rosanna's Pension pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Rosanna's Pension? > Rosanna's Pension doesn't offer parking. ### What time is check-in at Rosanna's Pension? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Rosanna's Pension? > Checkout is at noon. ### Does Rosanna's Pension provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 6:00 AM-7:00 PM on request. A fee of PHP 1000 per person applies. ### Where is Rosanna's Pension located? > Nestled on the beach, this El Nido guesthouse is just steps away from Bacuit Bay and El Nido Main Beach. El Nido Dock and TownSquare Heritage District are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rosanna's Pension Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 22 6 - Okay 15 4 - Poor 6 2 - Terrible 4 ### 7.2/10 Cleanliness ### 7.6/10 Staff & service ### 6.6/10 Amenities ### 7.0/10 Property conditions & facilities ### 8/10 Good #### Verified traveller 12 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities Location and view! Rooms are quite small but view is amazing! Overall the property is good for what you pay for. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 8/10 Good #### Melody, Taiwan 18 Jul 2019 Liked: Staff & service, amenities, property conditions & facilities 喜歡房間陽台的無敵海景，還有離沙灘超近，設備小巧。 ##### Melody Stayed 2 nights in Jul 2019 ### 6/10 Okay #### Verified traveller 8 Jun 2019 Liked: Cleanliness, staff & service, room comfort #### electricity problems the electricity was down 4pm on our third day they used generator generator can support air conditioner 3am on our last night of stay I woke up in sweat, the airconditioner unit was not working again the staff gave me an electric fan ##### Verified traveller Stayed 2 nights in Jun 2019 ### 8/10 Good #### Verified traveller 3 Jun 2019 Liked: Cleanliness, staff & service, amenities tolle Aussicht!!! direkt am Strand!!! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### SEBASTIEN 11 May 2019 Liked: Cleanliness, room comfort #### Cool pour le centre Super placé pour rayonner dans le centre. Clean et pratique avec vue directe sur plage ##### SEBASTIEN Stayed 1 night in May 2019 ### 8/10 Good #### Brian 7 May 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Good location. Great location. We got a million dollars view from our room. Most of the staff are friendly. ##### Brian Stayed 2 nights in May 2019 ### 6/10 Okay #### Stephen, Texas, US 7 May 2019 Disliked: Amenities, property conditions & facilities The hotel is in dire need of a make over. Th owner should reinvest some of that high room rate ( for the condition of the room) into new shower head, or toilet paper holder and maybe some small shampoo and conditioning. If you book, insist on room 11, otherwise you get view of coconut tree. ##### Stephen Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 26 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is good the room is let a bit small, and also the have to put small refrigerator instead of the small shelf. But the location is perfect! ##### Verified traveller Stayed 8 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 26 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Hotel is perfect the location as well , the staff is good also ! ##### Verified traveller Stayed 8 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 18 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place! We really loved our room and the staff!!! ##### Verified traveller Stayed 10 nights in Jan 2019 ### 6/10 Okay #### Benjamin 30 Dec 2018 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Over priced Small rooms. Bathroom needs a good clean. Grouts all black. Shower heads mouldy. No WiFi in the room. Bit over priced for what it is !!! ##### Benjamin Stayed 3 nights in Dec 2018 ### 6/10 Okay #### CONOR 2 Dec 2018 #### El nido Friendly staff, just never understood why toilet paper was never replenished :-( without requesting it. Nice views of the local bay/harbour area. ##### CONOR Stayed 6 nights in Nov 2018 ### 8/10 Good #### Yui 16 Aug 2018 Liked: Staff & service the location is great, the staff is friendly and helpful. u may have your breakfast in the balcony looking at the beautiful beach right in front of u. the hotel is a bit old, but its a good deal with such a low price. ##### Yui Stayed 3 nights in Aug 2018 ### 8/10 Good #### Pi, Philippines 6 Jul 2018 Liked: Staff & service, property conditions & facilities Close to the beach ##### Pi Stayed 4 nights in Jun 2018 ### 10/10 Excellent #### Jonathan 21 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Completely satisfied Awesome! ##### Jonathan ### 10/10 Excellent #### Paul 1 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxed stay in El Nido Hotel was clean and very reasonable for the price. Short walk to the restaurants and beach front. Staff helpful and friendly. ##### Paul ### 8/10 Good #### Verified traveller 27 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Hôtel propre et bien situé Nous avons séjourné 2 nuits dans cet hôtel dans une chambre située au rez-de-chaussée avec vue sur mer. Les chambres sont propres et l’établissement est très bien situé à proximité des commerces et restaurants. Il y a un petit balcon privatif très agréable avec une superbe vue et le personnel est sympathique. Par contre, un wifi de qualité moyenne accessible uniquement dans le hall. Des nuits un peu bruyantes car des jeunes écoutent de la musique sur la plage contre l'hôtel. Cependant nous sommes satisfaits de notre séjour. ##### Verified traveller ### 10/10 Excellent #### Anat 26 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The team were super nice. The lication is great. ##### Anat ### 2/10 Terrible #### rafael 18 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ratos nos quartos, fujam dessa pousada nojenta Hotel bem localizado, na frente da praia onde partem os passeios. O atendimento na recepção é bem frio, pouca atenção. Ficamos em um quarto de madeira, o quarto é ridículo, muito sujo e da para ouvir qualquer um passando pelo corredor ao lado ou no quarto de cima. Podia ouvir o ronco do vizinho de quarto. Mas o pior foi que encontramos um rato no quarto e ao avaliar a minha mochila vi que ele havia mordido algumas barras de cereais. Experiência terrível, pessoal da recepção não quis nos trocar de quarto e não achamos outro hotel livre. ##### rafael Stayed 3 nights in Mar 2018 ### 10/10 Excellent #### Verified traveller 8 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Location！ Good! ##### Verified traveller Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Cédric 1 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superbe pension ! On ne peut pas etre plus près de la plage, car l'hotel est SUR la plage ! Un bonheur ! un hotel sympa, qui a ce petit coté aventure avec des terrasses en bois, une chambre en bois et bamboo. La vue sur la mer est un très grand plus ! Le petit déjeuner servi sur la terrasse en admirant la plage et l'eau, que demandez de plus ?! Le personnel très agréable. Attention wifi catastrophique. En bref, Une très belle expérience ! ##### Cédric Stayed 1 night in Jan 2018 ### 10/10 Excellent #### jane 28 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bay-side hotel - basic, clean and helpful. Great hotel, our room faced the beach. Rooms are basic, with a wet bathroom (which is common across Asia), breakfast is also good. Good location away from the main noise of El Nido. This was my second stay at Rosanna's. They do have rooms that do not face the beach, so just check what you're booking. Reading other reviews, its clear that some people come to El Nido expecting city-level service and facilities. El Nido might be 1 hour flight from Manila, but its still remote, with limited and under developed infrastructure--power, sewerage, electricity, internet, roads, health services. ##### jane Stayed 4 nights in Jan 2018 ### 4/10 Poor #### Candy, Taiwan 9 Jan 2018 Disliked: Property conditions & facilities #### The only good thing is the view from the balcony We booked this hotel in March 2017 via Expedia for stay from 1-3 Jan 2018. When we arrived at the hotel, the staff could not find our reservation. She tried to search our booking reference number, name and even in cancellation lists but without success. She told us to call Expedia to sort out the problem. With no other options, we had to make an international roaming call to Expedia. The staff at Expedia were going back and forth with us and the hotel, giving other reference numbers for the hotel to search but still nothing. All this time we had to talk to different people from Expedia and hold the call while they contacted the hotel. The call lasted more than 30min which we were billed about US$60. Although staff from the hotel and Expedia were trying to help but we were not satisfied with their method. When we told the staff at Expedia to call us back once they had sorted out everything, they just kept on telling us to hold. The hotel staff also looked very confused and didn’t know how to deal with the situation. They did offer us to check into another hotel and give us a cost difference refund if that other hotel costed less but could not give us an answer to what if it costed more..? It was just a very frustrating situation. In the end, with our luck, one of their guest checked out earlier than expected, so we eventually got the room we wanted. The room had a nice balcony with the view of El nido town and the sea. I will never book through Expedia again. Bad experience! ##### Candy Stayed 2 nights in Dec 2017 ### 6/10 Okay #### Anna 18 Dec 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### Good place near the beach. It was good. But the smell from the toilet if you let the door open is horrible. The room she give us is room 9 so the view is coconut lol but i see half of the beach even I pay for beach front. ##### Anna Stayed 2 nights in Dec 2017 ### 4/10 Poor #### HSING-HUNG 14 Dec 2017 Disliked: Staff & service, property conditions & facilities, room comfort wifi is slow. and place is not as clean as it should be. ##### HSING-HUNG Stayed 1 night in Dec 2017 ## Expedia's Latest Trends ### Hotels > [Siboney Beach Club](https://www.expedia.co.uk/St-Johns-Hotels-Siboney-Beach-Club.h4616317.Hotel-Information) > > [Villas Flic-en-Flac](https://www.expedia.co.uk/Flic-En-Flac-Villas.d601771-aaVillas.Travel-Guide-Accommodation) > > [AndrewBrownswordHotels Hotels in Lower Slaughter](https://www.expedia.co.uk/Lower-Slaughter-Hotels-Andrew-Brownsword-Hotels.0-0-d182576--bAndrewBrownswordHotels.Travel-Guide-Filter-Hotels) > > [The Funny Lion](https://www.expedia.co.uk/Coron-Hotels-The-Funny-Lion.h11066869.Hotel-Information) > > [Villas Greek Mainland](https://www.expedia.co.uk/Greek-Mainland-Villas.d6271740-aaVillas.Travel-Guide-Accommodation) > > [Hotels with Parking in Slough](https://www.expedia.co.uk/Slough-Hotels-Hotel-With-Free-Parking.0-0-d5688-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Hotels in West Village](https://www.expedia.co.uk/West-Village-New-York-Hotels.0-n6271690-0.Travel-Guide-Filter-Hotels) > > [La Quinta by Wyndham Bodrum](https://www.expedia.co.uk/Bodrum-Hotels-La-Quinta-By-Wyndham-Bodrum.h1863968.Hotel-Information) > > [Ibiscus Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Ibiscus-Hotel.h1218232.Hotel-Information) > > [Best Western The Crianlarich Hotel](https://www.expedia.co.uk/Crianlarich-Hotels-Best-Western-The-Crianlarich-Hotel.h4791102.Hotel-Information) > > [Imbali Safari Lodge](https://www.expedia.co.uk/Kruger-National-Park-Hotels-Imbali-Safari-Lodge.h1964193.Hotel-Information) > > [Iberostar Selection Albufera Playa - All Inclusive](https://www.expedia.co.uk/Muro-Hotels-Iberostar-Albufera-Playa.h2671230.Hotel-Information) > > [Villas Annecy](https://www.expedia.co.uk/Annecy-Villas.d2532-aaVillas.Travel-Guide-Accommodation) ### Flights > [Flights from Luton (LTN) to Turin (TRN)](https://www.expedia.co.uk/lp/flights/ltn/trn/london-to-turin) > > [Flights from Edinburgh (EDI) to Accra (ACC)](https://www.expedia.co.uk/lp/flights/edi/acc/edinburgh-to-accra) > > [Flights from Bristol (BRS) to Zürich (ZRH)](https://www.expedia.co.uk/lp/flights/brs/zrh/bristol-to-zurich) > > [Flights from Denver (DEN) to Los Angeles (LAX)](https://www.expedia.co.uk/lp/flights/den/lax/denver-to-los-angeles) > > [Thomson Airways](https://www.expedia.co.uk/TUI-Flights.cBY.Travel-Guide-Airlines) > > [Flights from Aberdeen (ABZ) to Vilnius (VNO)](https://www.expedia.co.uk/lp/flights/abz/vno/aberdeen-to-vilnius) > > [Flights from Santiago (SCL) to Mount Pleasant (MPN)](https://www.expedia.co.uk/lp/flights/scl/mpn/santiago-to-mount-pleasant) > > [Flights from Palm Springs (PSP) to Las Vegas (LAS)](https://www.expedia.co.uk/lp/flights/psp/las/palm-springs-to-las-vegas) ### Activities > [Things to do in Puerto Plata](https://www.expedia.co.uk/Things-To-Do-In-Puerto-Plata.d6048790.Travel-Guide-Activities) ### Packages > [Promenade des Anglais](https://www.expedia.co.uk/Promenade-Des-Anglais-Nice-City-Centre.d6193620.Attraction) > > [Zanzibar Holidays](https://www.expedia.co.uk/Zanzibar.d4186.Holidays-City-Breaks) > > [Vilnius Holidays](https://www.expedia.co.uk/Vilnius.d6056786.Holidays-City-Breaks) ### Holiday Rentals > [Montenegro Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Montenegro.d6051403.Holiday-Rental-Destinations)