- Liked: Cleanliness, staff & service, property conditions & facilities
- Disliked: Room comfort
Nice place, but have to improve some issues
The place is nice (nice bedrooms, nice pool) and staff are nice but there are son issues they need to address. They do not accept card payments or dollars. We are in the 21st century and this in not a cheap hotel, I don’t think this is acceptable at any descent hotel. How can be possible on this days that a quality hotel does not take card payments. Also we needed to change some reservations and they said the only have incoming calls not outgoing. Im talking about local calls. Hope they fix that as well. Also the hotel is on a very bumpy road and a little far from El Nido (It has a very nice beach close by though, Lio Beach) some times tuk tuks don’t want to take you there or they charge you more. I don’t think they can do much about it. I still believe this is a nice hotel, just hope they fix this issues. Just be aware if you decide to stay.