Reception hall

Reviews of Brenmariel Tourist Inn

3 out of 5
Brenmariel Tourist Inn
Taytay - El Nido National Highway, Barangay Corong Corong, El Nido, Palawan

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 39 reviews" "
Rating 8 - Good. 22 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

NP

Liked: Staff & service
Disliked: Amenities
Roosters going off at 4am everyday. Breakfast options are good. Far from the tours and getting tricycle can be difficult.
Stayed 3 nights in Feb 2020

6/10 Okay

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Has potential!
The staff/owners were so nice and helpful. Rooms were clean. The downside was that it was very loud, from street noise to people talking. The walls are so thin you can hear everything. They are renovating so maybe that will improve some of the noise issue.
Stayed 2 nights in Feb 2020

6/10 Okay

Brian, Edmonton

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Owner and housekeeper were friendly and helpful and hotel is close to beach. Hotel room was small
Stayed 3 nights in Feb 2020
Response from Ella on 12 Feb 2020
Thank you

10/10 Excellent

Tim, Ottawa, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. This hotel is located a few minute walk from Corong Corong beach, and has many good restaurants and bars, and laundry service all within walking distance. The staff were very friendly and went out of their way to make sure i was comfortable. Every morning they bring you a breakfast right to your room. They even have a bbq downstairs with very reasonably priced meats. I ate here a few times and the food was great. Would stay again.
Stayed 1 night in Jan 2020
Response from Ella on 28 Jan 2020
Thank you 💕

8/10 Good

Toni

Liked: Staff & service
basic hotel, walk to a beach
Basic hotel, good location to get a tricycle to el nido town or las cabanas beach. Some restaurants around and quick walk down to the beach where there are some beach bars and restaurants.
Stayed 2 nights in Jan 2020
Response from Iel on 23 Jan 2020
Thank you.

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
The room was basic but comfortable, clean and safe. Breakfast was great!
Stayed 3 nights in Jan 2020
Response from Ella on 21 Jan 2020
Thank you 💕

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
This was an okay hotel. Room was small. Staff was very friendly and it was a nice surprise to have a breakfast in our terrace. We heard the noices from outside clearly, but got to sleep okay despite that.
Stayed 1 night in Dec 2019
Response from Ella on 9 Dec 2019
Thank you

8/10 Good

Efren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is clean and well-maintained. The staff is nice and very accommodating especially Ella. However, my daughter got sick of gastroenteritis after eating breakfast with beef tapa.I think it was not prepared well, or the meat was already bad. Well, things happen so I still rate the place as a good place to stay, just be careful with the food that you eat wherever you are especially in El Nido.
Stayed 4 nights in Nov 2019
Response from Iel on 29 Nov 2019
Thank you for the feedback sir. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location for us to get into town. No complaints!
Stayed 2 nights in Nov 2019
Response from Iel on 29 Nov 2019
Thank you.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service
Our expectation of a room with balcony was very different from what we got. No big deal for the cheap price we paid. Great people and service!
Stayed 5 nights in Jun 2019
Response from Ella on 16 Aug 2019
Thank you

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
poor customer service
The hotel Is nice but Its under Construction. The owner is very rude and didn’t know what on site. She gave us attitude in regards to the parking lot. Which the site stated free parking. She doesn’t know how to accommodate with her guess. It will be nice if wasn’t under construction and the owner is not rude. I would not recommend anyone staying at this hotel.
Stayed 2 nights in May 2019
Response from Ella on 17 Jun 2019
We are very sorry for what happen maam.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Ella on 1 May 2019
Thank you 😊

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
Friendly and helpful. Lovely little breakfast waiting on our little terrace when we woke up x
Stayed 1 night in Jan 2019
Response from Ella on 23 Jan 2019
Thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was very clean. The breakfasts are delicious and we're ready for you at the time you asked them to be. The staff are a bit cold though.
Stayed 2 nights in Jan 2019
Response from Ella on 23 Jan 2019
Thank you :) maybe they don't know how to approach you well or it's a busy time so they can't accommodate you well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019
Response from Ella on 15 Jan 2019
Thank you 😊

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great Location , close to Beaches and good Food, rooms are always great , second trip back to JM pension once in February and now in December. JM now has new motorbikes that are easy to rent for one day or for the whole trip. Breakfast served on your own porch is a plus.
Stayed 3 nights in Dec 2018
Response from Ella on 13 Dec 2018
Thank you so much ❤️ We are very happy that you choose us for your second time here in el nido. Enjoy your stay maam.

10/10 Excellent

Henry, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply sweet
This is a great place if you want to travel inexpensively, but you don't want to stay in a hostel. The room was great, and the wifi worked much better than any other place I stayed in El Nido. Check in and checkout were both super fast and easy. The place is located next to shops, restaurants and the beach, and easy to get a tricycle anywhere else you need to go.
Stayed 1 night in Sep 2018
Response from Ella on 17 Sept 2018
Thank you ❤️

8/10 Good

Earl, Houston Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best thing about the property was the really - really good internet connection that was almost always available. The power went out for a short time but they had a back up generator that worked pretty decent to help out. This is common in El Nido so not a strike against them at all. The room was very acceptable and normal for the price and the breakfast was very good. The location goes wanting but the great internet connection made up for it. I came back here to get on line a couple of times while staying in El Nido. I would stay here again as a fill in for the area (like I did on the first trip) but not as my main stay location for this area.
Stayed 1 night in May 2018
Response from Ella on 12 Jul 2018
Thank you so much

10/10 Excellent

ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JM pensionne experience
WiFi pretty good compared to others. Breakfast was pretty good. They have everything we requested. The only thing is,when using their generator during brown outs, they want you to use fans instead of AC.
Stayed 2 nights in Jun 2018
Response from Ella on 18 Jun 2018
Thank you ❤️

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean room with very friendly staff
Pleasant expierence, good hotel with good service. The facilities are basic but clean. Very friendly and helpful staff
Stayed 1 night in May 2018
Response from Ella on 5 Jun 2018
Thank you so much

10/10 Excellent

Hmd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 minutes walk
Very helpful staff , they were happy to go over miles and answered all my questions, only issue was their dogs barking since 6am , but hey it's El Nido ,full of dogs :)
Stayed 3 nights in Apr 2018
Response from Ella on 26 Apr 2018
Thank you ❤️ Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
JM was in a good location. The service was nice and the rooms were spacious. Breakfast was prepared and waiting at the time of your choosing. Would recommend this property if looking for activities in the area.
Response from Ella on 30 Mar 2018
Thank you ❤️

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious room, with balcony. enough space for restroom. Comfortable bed.
Stayed 3 nights in Feb 2018
Response from Ella on 7 Mar 2018
Thank you 😍

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2018
Response from ella on 10 Feb 2018
Thank you :)

8/10 Good

Claire , London

Liked: Cleanliness, staff & service
Friendly, helpful staff, room ok
We had a pleasant stay at JM Pensionne, we found the staff here particularly accomodating. The breakfast was filling, and they were happy to adjust it to suit our tastes. It was nice to dine out on the terrace. I found the room was clean, one of the cleanest we've stayed in here in the Philippines and the sheets and towels actually smelled nice! The room was perhaps a little small, a table inside would have been handy to help unpack more of our luggage.
Stayed 3 nights in Jan 2018
Response from Ella on 17 Jan 2018
Thank you for choosing JM Pensionne House. We appreciate your reviews and we are looking for it for our improvement. Thank you :)

4/10 Poor

yuki

Disliked: Cleanliness, staff & service, room comfort
worst hotel.
i booked here coz of the rate is 8.0 on this hotels.com on the other hand there is no evaluation on Google tho. actually rate is 0 hotel. when breakfast it's noisy to sleep. room has no window and tiny bed. stuff who is in charge of manager(girl) is unfriendly. i won't stay there and don't recommend definitely.
Stayed 4 nights in Feb 2020
Response from Ella on 13 Feb 2020
Good day, Me as manager approach you and your girlfriend who is FILIPINA properly about your motorbike just to put on a good parking then your girlfriend shut the seat of the motorbike in a bad manner how was that? Then you think if you treated me well when i talk to you i will treated you badly i don't think so if you don't want to be treated badly you must know your action first. About the noise we are located on the national highway and you knew it before you book. Do you think if we are a worst hotel we will be graded at rank 8 i don't think so.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
in media con lo standar di el nido.. personale gentilissimo nessun problema è stato un piacevole soggiorno .. buona la posizione per le varie escursioni anche l agenzia che lavora con l hotel è stata molto buona .. unica cosa le pulizie della camera solo su richiesta e poca acqua nel bagno ..
Stayed 6 nights in Dec 2019
Response from Iel on 12 Jan 2020
Thank you for the reviews. ❤️

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2019
Response from Iel on 1 Oct 2019
Thank you.

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima verblijf, zeer vriendelijke mensen
Stayed 4 nights in Feb 2019
Response from ella on 19 Mar 2019
Thank you :)

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Friendly staff, all the services inhouse or nearby
Basic hotel with basic rooms but that what El Nido quite often is. However, extremely helpful and friendly staff during our stay, we really appreciated it! They took care of everything and everything they promised they fulfilled without any doubts. The hotel is located next to main street not far away from the beach and there are plenty of options to get a food in the neighborhood. We liked it and hopefully can come back some day :)
Stayed 2 nights in Dec 2018
Response from Ella on 3 Jan 2019
Thank you so much 💕 come back again ❤️

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Very good service
Stayed 3 nights in Nov 2018
Response from Ella on 24 Nov 2018
Thank you so much 😊

8/10 Good

Alex, Pforzheim

Liked: Cleanliness, staff & service, property conditions & facilities
Sauber, sehr nettes Personal, gutes WIFI, gutes Preis-Leistungs-Verhältnis
Stayed 2 nights in Nov 2018
Response from Ella on 20 Nov 2018
Thank you so much 😊

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and clean rooms!
We stayed here for 5 nights and it was great. The room was clean and we got breakfast served just outside the door. There is also a small shop at the Hotel and the staff was treating us like their own guests, not like customers :) Therefore I can varmly recommend JM and their amazing staff!
Response from Ella on 16 Apr 2018
Thank you so much for the good feedback and for staying at JM Pensionne House.

2/10 Terrible

Cédric

Disliked: Room comfort
J’ai été très déçu : établissement au bord de la route, bruyante, de plus un chien enfermé à aboyé toute la nuit, aussi nous avons quitté l’établissement après la première nuit et vous redemandons le remboursement des 3 suivantes : les gérants sont d’acc Avec cette disposition mais ignorait comment la traiter du fait qu’ils ne travaillent pas en direct avec vous mais avec expédia ! Nous vous avons déjà fait cette demande par mail mais n’avons aucune réponse de votre part! Merci de faire le nécessaire rapidement. Cédric FREY
Response from Ella on 9 Apr 2018
Bonne journée Monsieur, Sur votre demande d'annulation je vous ai déjà dit de contacter votre réservation en ligne préférée qui est Hotels.com si vous voulez un remboursement parce que c'est en ligne et que vous êtes celui qui le livre directement à eux, je vous adresse déjà votre problème avec nous. Dans notre site, il est écrit que nous sommes sur l'autoroute, nous vous avons déjà parlé du bruit de la route. Mais le chien aboie nous ne pouvons rien faire parce que nous ne possédons pas le chien et il est à 5 mètres de la propriété. En tant que manager, je vous ai déjà dit ce que vous alliez faire lors de votre réservation, mais ce n'est pas ma responsabilité si le site que vous réservez ne vous a pas répondu. Nous sommes disposés à coopérer avec le site s'ils vont résoudre votre problème. Mais tout ce que nous pouvons dire, c'est que nous sommes vraiment désolés pour le bruit naturel causé par la route et les chiens.

2/10 Terrible

Frida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemskt...
Ett av dom sämsta hotellen vi har bott på! Har bott på andra hotell för samma prisklass och fått 1000 gånger bättre service! Till att börja med så hade vi inget varmvatten i duschen på 3 dagar av 7. Tv funkade inte, inget värdeförvaringsskåp (även fast det stod det i rums beskrivningen), städade aldrig rummet så var tvungen att säga till att få det städat och att få toapapper. (Stod i rumbeskrivningen att daglig städning ingick.) Personalen satt i receptionen och kollade på tv hela dagarna. Frukosten var väldigt äcklig plus att både jag och min pojkvän blev dåliga i magen av den. Det ända positiva var att stranden låg precis över gatan och där kunde man ta en taxi båt ut till öarna.
Response from Ella on 3 Apr 2018
God dag Maam, När det gäller dina recensioner till oss, som för din värmare, är vi mycket ledsna för det men vi har redan berättat att vi behöver fixa värmaren men om det inte finns någon tillgänglig elektriker i området så vi väntar på dagar erbjuder vi också annat rum om du vill ta en varm dusch. För din frukost maam har vi meny där du kan välja vilken mat du vill servera varje morgon och i menyn har vi bilder där av varje mat du kan ge oss instruktion om mat som du vill ha. Men din påstående till oss att vi är den som orsakar din pojkars magevärk som inte är acceptabelt, vi har så många gäster som beställer samma sak som din men de klagar aldrig på dålig mage, kanske du äter något ute och inte på vår fast egendom. Bättre se upp för ditt påstående vi behandlar dig bättre än vi kan. Också din kommentar om oss att titta på tv är en av våra marknadsföringsstrategier för vår kund på vår burgare och om gästen behöver något vi alltid prioriterar vår gäst. Om hushållning kan du be oss varje dag för att städa ditt rum, jag tillåter inte min personal att göra städningen eftersom det finns tendenser som vår gäst kan förlora något vi alltid frågar om gästens tillstånd först. Hur som helst tack för dina recensioner, må gud välsigne dig.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ella on 27 Feb 2018
Thank you 😍

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ella on 21 Feb 2018
Thank you :)

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Ella on 2 Feb 2018
Thank You 😊

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Response from Ella on 17 Jan 2018
Thank You :)