3/5 Okay
Ryan
25 Feb 2020
Liked: Staff & service, room comfort
An OK hotel relying on location.
This is a hotel on Lio Beach (100m away) in El Nido. I got the impression that because it there it is assumed that this is enough and attention to details are not necessary.
First off, 40 minutes late getting picked up at the airport (having used their 'private' airline Air-Swift). Secondly, shower overflowed into the bathroom due to a blocked drain which was easily fixed by removing the accumulated hair, not a pleasant thing to have to do.
The staff, as always, were eager to help and we were offered a late check out due to our 17:20 flight which was appreciated (although the receptionist at checkout had not been informed and we were temporarily locked out of the room that had all of our possessions inside).
I have travelled extensively in the Philippines and stayed at some much nicer places for the same price or less. If this hotel wants to continue to attract future clients then it needs to up the game a bit and not rely on its location.
The room was comfortable enough and nearby facilities offer some good food and drink options.
Stayed 3 nights in Feb 2020