Four Star Hotel with Five Star Staff
When booking The Principal Hotel through your site, I was led to believe that this was a five star hotel. It is in fact a four star hotel. Outonly problem so is with Expedia.
Our only complaints with the room,which was assigned to us,were that storage was at a minimum and we did not have air conditioning. It was spotlessly clean and the beds were most comfortable. In fairness to the desk staff, they were prepared to offer us a room with air conditioning from the second day. We had unpacked and settled in and the second day was much cooler so we stayed put.
The staff members are fabulously warm, welcoming and accommodating. I would highly recommend the burger and club sandwich in the bar. The breakfast was good value for money but the sausages needed more spice.
I would recommend this hotel as an exceptional Four Star Hotel and as such I would give it a 4.5 rating.
Request a room with air conditioning and you will be very comfy.