Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Very nice hotel, but rooms are sparce

Posted 17-Apr-2016
Beautiful, but shallow on functionality. No place to put things in bath room, for example. Must lay clothing, etc., on floor. Only one chair in room.
5 out of 5
by A verified traveller

Hôtel très accueillant

Posted 17-Apr-2016
Cons: propreté des tables du restaurant et du "pub"
Location: quartier chic
Hôtel décoré dans le style anglais, personnel charmant, agréable, attentif chambre assez spacieuse lit très confortable prestation haute gamme
5 out of 5
by A verified traveller from Lake District

Beautiful hotel with excellent staff

Posted 06-Apr-2016
I visited this hotel with my partner for a two night stay for our Easter break. We were greeted my a lovely gentleman at check in, who announced that we had been upgraded to a suite. The room was beautiful, well decorated and clean. Truely excellent hotel with excellent facilities and thoughtful staff. Would highly recommend.
5 out of 5
by A verified traveller from Argyll

Central hotel in great location

Posted 29-Mar-2016
We had one of the recently refurbished rooms which was beautiful. Cleanliness was of very high standard, bed was huge and very comfortable. It was a room with a view and what a view, right across the city to the Firth of Forth, really beautiful. The breakfast was very good with plenty choice, but perhaps could have been hotter. Service was excellent. We stayed 3 nights and it was excellent.
3 out of 5
by A verified traveller from london uk

Excellent location

Posted 23-Mar-2016
Front desk staff excellent. Couldn't have been more helpful. Room 559 however despite being very comfortable with good views KF directly above back entrance to hotel and local restaurants. High level of noise throughout the night from deliveries and bin emptying. I would stay again but not in that part of the hotel. Restaurant t staff need training. Pls th of them but no one checking customers.
4 out of 5
by A verified traveller from London

Super Hotel - friendly staff, well placed for City

Posted 22-Mar-2016
Super Hotel - friendly staff, clean well appointed rooms, well placed for City Centre.
3 out of 5
by A verified traveller from UK

Nice hotel but the bathroom products were bogus!

Posted 13-Mar-2016
Hotel is really well located with lovely reception and lobby areas, good bar and restaurant areas, room was upgraded, all really nice. Slept well in super new beds, gorgeous linens and good pillows, which I always appreciate, small bathroom but beautifully appointed. HOWEVER, the 'Neals Yard' products provided were not in fact Neals Yard at all, I know their products well and what was in the little bottles is anyone's guess. The 'conditioner' was something more like a body cream and as a result I had to head out with very odd greasy/woolly hair! There was a wedding there today so I can only hope the guests didn't wash their hair or the congregation will look like they've been dragged through a hedge. Shame
5 out of 5
by A verified traveller from London

Perfect location, quiet for a good nights sleep.

Posted 09-Mar-2016
Very friendly staff. This is my second stay and won't be my last.
4 out of 5
by A verified traveller from W. Maidstone

Combined business & pleasure

Posted 07-Mar-2016
Our check in was very welcoming. Our room was small & beautifully decorated however the exit from the bath was hazardous due to the internal slope which would be impossible for some people. There were no drawers for clothes storage. Details of restaurant, breakfast etc were not available either. We were awoken by a fire alarm @ 4.20am which was handled in a competent manner. The breakfast was very good too although we could all do with an extra knife for the toast!
5 out of 5
by A verified traveller from P

Great hotel, highly recommended!

Posted 07-Mar-2016
Fantastic hotel, with great staff who are friendly and helpful. Location is excellent with the main areas within reasonable walking distance and bus stops for tours etc. Rooms are spacious and comfortable and make for a relaxing stay. Have stayed at the hotel several times and would say that on this occasion, the quality of food from the restaurant wasn't quite as good as before. However this may be a personal preference and wouldn't prevent me from using the hotel yet again