A long-time fan of the George, I was disappointed with some aspects of the Principal. I hope it is just growing pains and things will get worked out.
Comment from Hotel Management
20-Apr-2018 by Guest Relations, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.