Ratings based on 1,476 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location on the Royal Mile very close to Edi

Posted 22-May-2017
We stayed here two nights at the start of our two week holiday.
Comment from Hotel Management
26-May-2017 by Evlyn, Hotel Management
Good Afternoon Linda, Thank you for the lovely feedback. I am glad you enjoyed your stay. Kind Regards, Evlyn
4 out of 5
Recommended
for Everyone
by A verified traveller from Alabama, USA

Nice hotel with a crazy shower

Posted 21-May-2017
So close to the castle! Also, excellent free breakfast and washers and dryers. The shower/bath was good just ultra complex Really liked the room
Comment from Hotel Management
24-May-2017 by Evlyn, Hotel Management
Good Afternoon Katrina, Thank you for taking the time to leave such lovely feedback. I am delighted that you enjoyed the breakfast by Hendersons and were able to make use of the laundry facilities. Kind Regards, Evlyn
5 out of 5
Recommended
for Everyone
by A verified traveller

Absolutely Perfect

Posted 15-May-2017
Pros: Amazing location, steps from St. Giles Cathedral and the heart of Royal Mile. Great sized room and bathroom for two. Good view.
Location: In the heart of Old Town. Can access the majority of sites in a short walk. Steps out the back door lead directly to New Town/Waverley Station.
Great hotel for our 3 days in Edinburgh. Nice, spacious room. Comfortable linens. Friendly staff and a perfect location in the heart of the Royal Mile.
Comment from Hotel Management
19-May-2017 by Evlyn, Hotel Management
Good Afternoon, Thank you for taking the time to leave such wonderful feedback. I am delighted that you had such a memorable stay and hope you will return to us soon for another. Kindest Regards, Evlyn
5 out of 5
Recommended
for Couples
by A verified traveller from London

Nice serviced apartment, room 704 in the loft.

Posted 15-May-2017
Pros: Beds were comfortable and the bathroom was nice complete with Occitaine products.
Cons: There was a humming noise from a strange electrical box in the wardrobe of room 704 which didn't look too safe.
Location: Very close to Waverley station, Royal Mile and Castle
Very close to the station if you are coming to or leaving Edinburgh by train, just 70 steps to the hotel. Staff were helpful and room was good Overall very satisfied
Comment from Hotel Management
19-May-2017 by Evlyn, Hotel Management
Good Afternoon Jason, Thank you for taking the time to leave your valuable feedback. I am delighted you were so comfortable during your stay and found Fraser Suites to your liking. Our maintenance team have inspected your concern, there is no safety issue. All of our rooms feature a kitchenette and just as every home does, our suites have an independent fuse box. I assure you there is no hazard. I hope we shall welcome you again soon. As a wee warning to future guests, the News Steps are 127.... and perhaps should carry a warning for those with heavy luggage. Warm Regards, Evlyn
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 14-May-2017
Pros: Location, decor.
Cons: Shades
Location: Steps from the Royal Mile and everything else!
We loved our stay here. Everything was great. Unfortunately we were not able to get into the room until 3:00 pm, considering that we had just arrived on an overnight flight. Loved the mini kitchen, nicely stocked. Room was a good size and the bed was great. Would have liked to have Roman Shades that worked rather than the stationary ones since we left the window cracked at night. Despite the cold weather outdoors, the room was very warm. We attempted to turn off the heat but it stayed warm, perhaps because the daytime sun was so strong (not a common thing!).
Comment from Hotel Management
19-May-2017 by Evlyn, Hotel Management
Good Afternoon, Thank you for taking the time to leave your lovely feedback. I am so glad you enjoyed the property and the location. Indeed the blinds are merely decorative. I wish we had known to assist you during your stay. I am sure our team we be happy to help. I hope we shall welcome you again in the near future. Kind Regards, Evlyn
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location just off the Royal Mile.

Posted 14-May-2017
Pros: The location was great and it was quiet at night for sleeping.
Cons: I can't think of anything.
Location: The Edinburgh Castle is just up the hill and the shops and tourist spots and restaurants are steps away.
The hotel was amazing. Friendly staff, big room with a great view. The kitchenette was way bigger than thought it would be and well equipped with dishes and cutlery. The beds were really comfortable and there was lots of hot water available immediately. The hotel is right off the Royal Mile and really quiet for sleeping as not much traffic goes by out front. We had a junior suite with a couch and chair in the living room and a big desk. I liked the experience so much II joined their loyalty club and if there is a Fraser Suites at my next destination, that is where I will be staying.
Comment from Hotel Management
15-May-2017 by Evlyn, Hotel Management
Good Afternoon, What fantastic feedback! Thank you for taking the time to leave such wonderful feedback. I am delighted that Fraser Suites was so comfortable for your stay in Edinburgh and that the team made you so welcome. I hope we shall welcome you again soon. Warm Regards, Evlyn
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Lovely hotel on the Royal Mile

Posted 03-May-2017
A lovely hotel right on the Royal Mile and close to shopping and the best Edinburgh sights. The rooms are comfortable and provide almost everything you'll need for your stay. Beware though - if you're staying on the seventh floor there is no lift up there. The staff will gladly bring your luggage up for you, so it's only a minor inconvenience. The bathrooms are very nicely designed and very clean.
Comment from Hotel Management
03-May-2017 by Evlyn, Hotel Management
Good Afternoon Rose, Thank you for taking the time to leave such wonderful feedback. I am delighted that you had such a lovely stay with Fraser Suites. I shall share your lovely comments with the team who will be delighted that you found them so helpful. I hope we shall welcome you again soon. Warm Regards, Evlyn
5 out of 5
Recommended
for Everyone
by A verified traveller from Tennessee

Great location and views

Posted 28-Apr-2017
Pros: Location, views, space.
Location: Very close to Edinburgh Castle, Royal Mile, shops and eateries.
We stayed at the Frasier Inn last week and were very satisfied. The views were great, close to attractions, quiet and clean. Within 10 minute walk from the train station. We had a 5 minute walk to the bus stop for the airport. Only cost about 5 pounds each. We stayed in 1 bedroom apt.. It had a fold out couch which we didn't use. Good for family of 4. Mini fridge, micro and sink.
Comment from Hotel Management
29-Apr-2017 by Michelle, Hotel Management
Dear Cindy, Thank you very much for reviewing your stay with us. I am delighted that you had such an enjoyable stay and found our central location to be so handy. I hope that we can welcome you back again soon.
2 out of 5
by A verified traveller

Stay somewhere else

Posted 28-Apr-2017
Room was small for a "delux" accomodations. Not well kept.
Comment from Hotel Management
29-Apr-2017 by Michelle, Hotel Management
Thank you for providing us with feedback from your stay. I am sorry to learn that you were disappointed with the size of our classic rooms. Perhaps on your next stay, you may be more interested in one of our larger room categories such as our spacious one bedroom apartments. I hope that we can welcome you back again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Wonderful hotel so close to Royal Mile Edinburgh

Posted 23-Apr-2017
Pros: It was everything we wanted and needed.
Cons: They provided soap and shampoo. Hair conditioner would have been appreciated.
Location: Convenient for walking to attractions like Edinburgh Castle and other neighborhoods.
We were delighted with our choice of hotel. It is 1/2 a block from the Royal Mile, but quiet during the night (even with the window open). The staff were nice, and the room was clean with a comfortable bed. I was surprised that they provided washcloths as many hotels in the UK and Europe do not. Response to requests were swift. The room was equipped with a multiple outlet charger for those of us with foreign electronics, and the Wi-Fi worked well.
Comment from Hotel Management
26-Apr-2017 by Evlyn, Hotel Management
Good Afternoon Elaine, Thank you for taking the time to leave such positive feedback. I am delighted that you were so impressed with Fraser Suites. I am delighted that you found everything you needed. The L'Occitane toiletries welcome pack includes shampoo, conditioner, shower gel and body lotion and replenishments are available on request. I shall share your positive feedback with the team who will be delighted that you found them so efficient. I hope we shall welcome you again soon for another five star stay. Kind Regards, Evlyn