Ratings based on 1,455 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Wonderful hotel so close to Royal Mile Edinburgh

Posted 23-Apr-2017
Pros: It was everything we wanted and needed.
Cons: They provided soap and shampoo. Hair conditioner would have been appreciated.
Location: Convenient for walking to attractions like Edinburgh Castle and other neighborhoods.
We were delighted with our choice of hotel. It is 1/2 a block from the Royal Mile, but quiet during the night (even with the window open). The staff were nice, and the room was clean with a comfortable bed. I was surprised that they provided washcloths as many hotels in the UK and Europe do not. Response to requests were swift. The room was equipped with a multiple outlet charger for those of us with foreign electronics, and the Wi-Fi worked well.
5out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Fantastic hotel, minor quibbles

Posted 18-Apr-2017
Pros: -Friendly and helpful staff -Modern lobby -VERY nice renovated room & bathroom -Modest pricing -Fridge, toaster, microwave, plates & silverware, the works! Cons: -My room was on the lowest floor and right next to where people walked. I could hear footsteps, loud talking, laughing, noise outside etc very clearly. This calmed down by around 9pm, but was very distracting up until then -Similarly, I had to close all of my window blinds for privacy, otherwise they could see in to my room -Hallways are dated and the floor is creaky/odd smell, but this is a very minor thing
Comment from Hotel Management
18-Apr-2017 by Evlyn, Hotel Management
Good Afternoon Chris, Thank you for sharing your experience of Fraser Suites. I am so glad you found the facilities within your room so convenient. Indeed the addition of kitchenette facilities is a fantastic asset to many of our guests who wish the feel of a boutique hotel but with the independence of a serviced apartment. I am sorry to learn you were disturbed at all, Edinburgh is a lively city however Fraser Suites is located in a uniquely peaceful location despite the city centre being on the doorstep. I hope we shall welcome you again in future for another wonderful stay. Warm Regards, Evlyn
4out of 5
Recommended
for Everyone
by A verified traveller from London

Excellent Location.

Posted 11-Apr-2017
Pros: Hotel clean, 24 hour reception service
Cons: Twin beds in room to close together. Should be spaced apart. Microwave should have instructions to hand.
Location: Situated in the old town. Very close to Edinburgh Waverley station. Seconds away from Royal Mile. 5 minute walk to Edinburgh castle.
Situated in the old town. Hotel within close walking distance Edinburgh Waverley station, but beware Edinburgh is very hilly. Hotel is a walk up a hill from station. Reception staff pleasant. Room modern with additional small kitchen area. This included a small fridge and microwave, came in very handy. Not impressed that twin beds were pushed together to resemble a double bed. In my opinion if twin beds are requested they should be spaced apart. Seconds away from Royal Mile. 5 minute walk to Edinburgh castle. 5 minute walk to new town. In fact everything was practically on the doorstep.
Comment from Hotel Management
20-Apr-2017 by Evlyn, Hotel Management
Good Afternoon Lily, Thank you for taking the time to share your valuable feedback. I am delighted that you enjoyed your stay in Edinburgh and found the location of Fraser Suites so convenient. I hope we shall welcome you again soon for another wonderful stay. Please do not hesitate to contact us prior to arrival to assist you with booking the most suitable room type. Kind Regards, Evlyn
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Mar-2017
Perfect! I loved this place so much and would highly recommend this place. The location is perfect
Comment from Hotel Management
18-Apr-2017 by Evlyn, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay with Fraser Suites. I am delighted that you were so comfortable during your visit. Indeed the location is ideal to explore both the Old and New Towns. I hope we shall welcome you again soon for another fantastic break. Warm Regards, Evlyn
4out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 30-Mar-2017
If you're going to Edinburgh as a tourist, this location is in the center of everything. Most of the city's highlights are within walking distance.
Comment from Hotel Management
18-Apr-2017 by Evlyn, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay with Fraser Suites. I am delighted that you were so comfortable during your visit and enjoyed the central location so much. I hope we shall welcome you again soon. Warm Regards, Evlyn
3out of 5
by A verified traveller from stoke on trent

Good location

Posted 19-Mar-2017
Great location in Edinburgh. Unfortunately same can't be said about the room. We were in the attic on the 7th floor. The lift only went to the 6th floor and there were no signs to show you the way to the stairs to the 7th. The room was red hot even though the heating wasn't on. There was one small window which was already open when we arrived. Couldn't actually sleep because of the heat and had to have the window open all night and Edinburgh isn't a quiet city at 1am! I would say if you are staying here DON'T accept a room on the 7th floor
Comment from Hotel Management
28-Mar-2017 by Evlyn, Hotel Management
Good Morning A, Thank you for taking the time to share your experience with Fraser Suites. I am very disappointed to learn you were uncomfortable during your stay, I wish we had been made aware during your stay to rectify the issue at the time. I hope we shall be able to accommodate you in the future for a wonderful stay. Kind Regards, Evlyn
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
Excellent location for the castle old town and a very short walk ( steep steps for the most direct ) or short walk ( via road ) to Princess Street.
Comment from Hotel Management
28-Mar-2017 by Evlyn, Hotel Management
Good Morning, What wonderful feedback. I am delighted that you had such an enjoyable stay in Edinburgh. I hope we shall welcome you again soon. Warm Regards, Evlyn
4out of 5
Recommended
for Couples
by A verified traveller

Posted 06-Mar-2017
Very convenient location, close to the Royal Mile, New Town and Waverley station. Perfect for a weekend in beautiful Edinburgh.
Comment from Hotel Management
28-Mar-2017 by Evlyn, Hotel Management
Good Morning, What wonderful feedback. I am delighted that you had such an enjoyable stay in Edinburgh. I hope we shall welcome you again soon. Warm Regards, Evlyn
4out of 5
Recommended
for Everyone
by A verified traveller from uk

Quiet hotel in a great location.

Posted 06-Mar-2017
The hotel is in a great location and very close to the castle. Our room was slightly small but had everything we needed. Great to have tea and coffee making facilities in the room. Reception staff were friendly, professional and let us check in early. Didn't try breakfast as there are so many cafes near by. Would stay definitely stay again.
Comment from Hotel Management
28-Mar-2017 by Evlyn, Hotel Management
Good Afternoon Red, Thank you for taking the time to leave such fantastic feedback. I am delighted the team were so accommodating and added to your experience. I hope we shall welcome you again soon for another wonderful stay. Kind Regards, Evlyn
5out of 5
Recommended
for Everyone
by A verified traveller from cork Ireland

Location amazing

Posted 05-Mar-2017
Beautiful hotel central to every thing. Just like a boutique hotel, very happy with our stay.
Comment from Hotel Management
18-Apr-2017 by Evlyn, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay with Fraser Suites. I am delighted that you were so comfortable during your visit. I hope we shall welcome you again soon. Warm Regards, Evlyn