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"There wasn’t anything I particularly disliked about the hotel. I understand that every guest has their own story, and some may only be passing through while others stay longer. Considering the location and the factors outside of management’s control, I believe they’ve done everything possible to keep the area and the guest community clean and well‑managed. Not having a permanent home shouldn’t affect how someone chooses to behave, and I appreciate management’s efforts to maintain a respectful environment for everyone. The management and staff consistently show attentiveness to the tenants' needs. I appreciate their kindness and openness, paired with a strong sense of professionalism. Management has also been working diligently to complete many needed repairs, and their efforts are clearly improving the overall condition of the property."

"My stay at the Holiday Inn Express in La Mesa was as how I expected it to be. The reason I choose to book exclusively with HIE is their consistency, no matter the location. They hold a high standard of quality, cleanliness, and customer service, that I really appreciate. "

"The room was spotless and very comfortable. We had an excellent stay there and the staff were very friendly and helpful also the breakfast is so good great variety of food! We are definitly staying there again!"

"Clean, recently redone room. Very nice and quiet. I would stay here again."

"Can’t wait to see what the new remodeled rooms look like "

"Nice staff"

"Room was spotless! Staff was super friendly and helpful"

"The room was perfect, staff was amazing. Had an absolutely great time "

"The staff is very nice, generous and excellent. Everyone here does an amazing job."