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Overview of Mercure Hotel Düsseldorf Kaarst

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Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
UNESCO Sustainable Property

Mercure Hotel Düsseldorf Kaarst

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPort of Neuss8 min drive
    Popular LocationSeestern15 min drive
    Popular LocationJever Fun Skihalle17 min drive
    AirportDuesseldorf (DUS-Duesseldorf Intl.)20 min drive

Choose dates to view prices

Standard Room, 1 Queen Bed

4.4/5 guest room rating
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

Privilege, Room, 1 Queen Bed

5/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed

4.7/5 guest room rating
  • 258 sq ft
  • Sleeps 1
  • 1 Single Bed

Privilege, Suite, 1 Queen Bed

5/5 guest room rating
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

About this area

Kaarst

Located in Kaarst, Mercure Hotel Düsseldorf Kaarst is in the business district and near a train station. Rhine Promenade and Stiftung Schloss Dyck are notable landmarks, and travellers looking to shop may want to visit Konigsallee. Looking to enjoy an event or a match? See what's going on at Merkur Spiel-Arena or ISS Dome. Spend some time exploring the area's activities, including skiing and golfing.
Popular Location

What's nearby

  • Port of Neuss - 8 min drive
  • Neuer Zollhof - 12 min drive
  • Seestern - 15 min drive
  • Jever Fun Skihalle - 17 min drive
  • Merkur Spiel-Arena - 17 min drive

Getting around

  • Neuss Central Station - 7 min drive
  • IKEA Kaarst S-Bahn - 10 min walk
  • Duesseldorf International Airport (DUS) - 19 min drive

Restaurants

  • Carolus Restaurant — 1 min walk
  • Bar High-Light — 1 min walk
  • Alte Zeit - 15 min walk
  • Kentucky Fried Chicken - 18 min walk
  • Frankenheim - 3 min drive

About this property

Mercure Hotel Düsseldorf Kaarst

Eco-friendly hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a conference centre and valet parking. All 192 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Mercure Hotel Düsseldorf Kaarst offers 192 forms of accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Valet parking on site (EUR 8.00 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business centre
  • Computer station
  • Conference centre (15070 square feet of space)
  • Meeting rooms 10

Outdoors

  • Garden
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to May 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Sauna
  • Swimming pool
The property is closed between 21 May and 24 May.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Dogs and cats welcome
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 15 per day (in/out privileges)
  • Valet parking fee: EUR 8.00 per day
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 100 out of 324 reviews
5 - Excellent 31%
Rating 4 - Good. 152 out of 324 reviews
4 - Good 47%
Rating 3 - Okay. 49 out of 324 reviews
3 - Okay 15%
Rating 2 - Poor. 14 out of 324 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 324 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.1/5

Staff & service

4.4/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure dusseldorf....id stay there when ever in d
It was a really nice stay i had the hotel was very clean ...and everything you could think of was there for breakfast....and that staff was so friendly
Stayed 3 nights in Mar 2020

5/5 Excellent

Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice hotel, clean and well presented if a little dated in places
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020