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Hotel Ashley's Garden

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Hotel Ashley's Garden

Hotel Ashley's Garden

4 out of 5

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Karl-Kleppe-Straße 20, Düsseldorf

Explore the area

  • Popular LocationAquazoo-Löbbecke-Museum8 min walk
  • Popular LocationCongress Centre Duesseldorf16 min walk
  • Popular LocationMesse Duesseldorf16 min walk
  • AirportDuesseldorf (DUS-Duesseldorf Intl.)11 min drive

Choose dates to view prices

About this area

Düsseldorf

Hotel Ashley's Garden is located in Golzheim, a neighbourhood in Düsseldorf, and is near the airport and near a metro station. Looking to enjoy an event or a match while in town? See what's going on at PSD Bank Dome.

What's nearby

  • Aquazoo-Löbbecke-Museum - 8 min walk
  • Congress Centre Duesseldorf - 16 min walk
  • Messe Duesseldorf - 16 min walk
  • Merkur Spiel-Arena - 4 min drive
  • Seestern - 11 min drive

Getting around

  • Reeser Platz U-Bahn - 4 min walk
  • Düsseldorf Volksgarten Station - 9 min drive
  • Duesseldorf International Airport (DUS) - 11 min drive

Restaurants

  • Ashley's Restaurant — 1 min walk
  • VaVeloce - 9 min walk
  • Marli - 9 min walk
  • Kastanie - 9 min walk
  • Nordpark - 10 min walk

About this property

Hotel Ashley's Garden

Victorian Düsseldorf hotel in Golzheim, near Congress Centre Duesseldorf
A marina, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning. All 30 rooms boast deep soaking bathtubs, and offer free WiFi and LCD TVs. Other amenities available to guests include room service, free long-distance calls and free local calls.
Hotel Ashley's Garden offers 30 forms of accommodation with a safe and complimentary bottles of water. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina on site
  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs welcome
1 per room (up to 99 lbs/45 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 65.00 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 10 per person (approximately)
  • Early check-in fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

The seasonal pool will be open from April to September
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Ashley's Garden Duesseldorf
Hotel Ashley's Garden
Hotel Ashley's Garden Duesseldorf
Hotel Ashley's Garden Hotel
Hotel Ashley's Garden Düsseldorf
Hotel Ashley's Garden Hotel Düsseldorf

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 13 out of 25 reviews
5 - Excellent 52%
Rating 4 - Good. 6 out of 25 reviews
4 - Good 24%
Rating 3 - Okay. 5 out of 25 reviews
3 - Okay 20%
Rating 2 - Poor. 1 out of 25 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 25 reviews
1 - Terrible 0%

4.1/5

Cleanliness

4.1/5

Staff & service

5.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Liked: Property conditions & facilities, room comfort
Disappointing
I'm not going to be prickly about this and give the hotel "0", but when you've been travelling all day and turn up to a hotel at 19.45 (so not too late), get greeted by a guy in his socks who hands you a key to your room, which then turns out not to have been cleaned, you aren't in the best of moods. Due to the faff of having to do this, I forgot to ask for the wifi code for the hotel. I went back to the reception 3 times over the next 2 hours, I rang then bell, I even emailed the hotel - nothing. So the emails I had to urgently download pre my meeting the next day, I simply couldn't. Having taken a breath, the hotel was clean, the shower was good, the restaurant looked nice, although I didn't eat at it, because it was closed the evening I arrived. It is in a pleasant area to the north of the city a short walk to the U-bahn into the city centre. I have therefore tried to be balanced. Many will have a wonderful stay at this hotel, but I won't be returning.
Stayed 2 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and nice
Excellent location if you are attending a conference. The hotel itself was wonderful contrast to chain hotels and the staff was really pleasant. Good work!
Stayed 3 nights in Dec 2018

2/5 Poor

Disliked: Staff & service, property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020