Title: Coastlands Musgrave Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Coastlands Musgrave Hotel Suburban hotel with full-service spa and 24-hour front desk ![Couples treatment room(s), body treatments, aromatherapy, body wraps](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/563d0b62.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/66ceb47c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/c299c586.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/ef6d4c70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/cdb8bb81.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Coastlands Musgrave Hotel offers a tranquil getaway surrounded by gardens with scenic views. Travelers can book treatments at the Fleur de Lis spa, enjoy Mediterranean dishes at 315 Restaurant, or cool off with a swim in the hotel pool after exploring the area. 7.6 Good ## Popular amenities - Bar - Breakfast available - 24/7 front desk - Spa - Parking available - Pool £84 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5506129&PinnedHotelID=5506129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5506129&PinnedHotelID=5506129&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5506129&PinnedHotelID=5506129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5506129&PinnedHotelID=5506129&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5506129&PinnedHotelID=5506129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5506129&PinnedHotelID=5506129&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5506129&PinnedHotelID=5506129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5506129&PinnedHotelID=5506129&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/b8ddeff7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Side Wing) on Lower floors (1-3) 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Premium bedding - 237 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/b8ddeff7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Side Wing) Upper Floors 4-5 ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Premium bedding - 237 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/135a4444.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Back) Lower Floors 1-3 With Shower ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Flat-screen TV Premium bedding Separate bedroom - 258 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/32662682.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Back) Upper Floors 4-5 with Shower 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Flat-screen TV Premium bedding Separate bedroom - 258 sq ft - Sleeps 2 - 1 King Bed ![Flat-screen TV](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/70d8f4b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Balcony lower Floor (1-3) with Bath ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Flat-screen TV Separate bedroom - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/7018cde9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Balcony upper floors (4-5) with Bath ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Flat-screen TV Premium bedding - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/4351f2f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Balcony lower Floor (1-3) with Shower. ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Flat-screen TV Premium bedding - 344 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5510000/5506200/5506129/1086129a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Rooms with Balcony, upper floors (4-5) with Shower ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Flat-screen TV Premium bedding - 344 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDurban-Hotels-Coastlands-Musgrave-Hotel.h5506129.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDurban-Hotels-Coastlands-Musgrave-Hotel.h5506129.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.84058%2C30.99633&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QXGFlFzQYhxFOtdUwWQh-hawsX4=) 315-319 Peter Mokaba Ridge, Durban, KwaZulu-Natal, 4001 #### What's nearby - Durban Beach - 5 min drive - 2.8 miles - Suncoast Casino and Entertainment World - 5 min drive - 2.8 miles - Durban International Convention Centre - 5 min drive - 2.5 miles - Moses Mabhida Stadium - 5 min drive - 3.0 miles - uShaka Marine World - 7 min drive - 4.3 miles #### Getting around - Durban (DUR-King Shaka Intl.) - 35 min drive #### Restaurants - ‪Mochachos - ‬11 min walk - ‪Nouvelle - ‬4 min walk - ‪Casa Do Frango & Camarao - ‬1 min walk - ‪Kebabish Tikka & Trader CC - ‬10 min walk - ‪Unity Brasserie & Bar - ‬12 min walk ## About this property ### Coastlands Musgrave Hotel Upscale hotel near Durban Beach You can look forward to a terrace, a coffee shop/cafe and a garden at Coastlands Musgrave Hotel. Treat yourself to a manicure/pedicure, a body wrap or a facial at Fleur de Lis, the on-site spa. The on-site Mediterranean cuisine restaurant, 315 Restaurant, offers breakfast, lunch, dinner, light fare and garden views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - Swimming pool - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Access to a nearby health club, express check-out and concierge services - A computer station, a lift and meeting rooms Room features All 101 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Other amenities include: - Free toiletries and hairdryers - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/70000/68700/68685/65848636.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Durban Durban Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 642 reviews £68 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=68685&PinnedHotelID=68685&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1820000/1818300/1818286/a4cafd05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suncoast Hotel & Towers Durban Beachfront - Pool - Breakfast included - Spa - Free WiFi 8.4 Very good 201 reviews £92 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=1818286&PinnedHotelID=1818286&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/79000000/78290000/78282300/78282281/2b0df4ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Durban Umhlanga Umhlanga - 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11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=3625761&PinnedHotelID=3625761&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Secured, covered parking on site (ZAR 50 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 230 for adults and ZAR 115 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - 315 Restaurant ### Things to do - Full-service spa - Pool ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Banquet hall - Built in 2010 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Individual decor - Individual furnishings - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out fee: ZAR 350 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately ZAR 230 for adults and from ZAR 115 for children - Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: ZAR 250 (one-way), (from 9 to 12 years old) - Covered self-parking fee: ZAR 50 per day - Late check-out fee: ZAR 350 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply Guests under 12 years old are not allowed in the spa ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as Coastlands Hotel Coastlands Hotel Musgrave Coastlands Musgrave Coastlands Musgrave Durban Coastlands Musgrave Hotel Coastlands Musgrave Hotel Durban Musgrave Hotel Coastlands On The Ridge Hotel Durban Coastlands Musgrave Coastlands Musgrave Hotel Hotel Coastlands Musgrave Hotel Durban Coastlands Musgrave Hotel Hotel Durban ## Frequently asked questions ### Does Coastlands Musgrave Hotel have a pool? > Yes, this property has a pool. ### How much does it cost to stay at Coastlands Musgrave Hotel? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Coastlands Musgrave Hotel on 2 Nov 2025 start from £83.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Durban-Hotels-Coastlands-Musgrave-Hotel.h5506129.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Coastlands Musgrave Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Coastlands Musgrave Hotel? > Self-parking is available for ZAR 50 per day. Limited spots are available. ### What time is check-in at Coastlands Musgrave Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Coastlands Musgrave Hotel? > Checkout is at 11 AM. Late checkout is available for ZAR 350. ### Does Coastlands Musgrave Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of ZAR 450 per vehicle applies. ### Where is Coastlands Musgrave Hotel located? > Located in Musgrave, this spa hotel is within a 15-minute walk of The Internet Cafe, St. Thomas' Church, and Musgrave Centre. Killie Campbell Africana Library and Durban Botanical Gardens are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Coastlands Musgrave Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 7.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 54 8 - Good 54 6 - Okay 27 4 - Poor 9 2 - Terrible 14 ### 10/10 Excellent #### MR 28 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent ##### MR Stayed 2 nights in Sep 2023 ### 8/10 Good #### Mark 15 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous. ##### Mark Stayed 4 nights in Jul 2024 ### 6/10 Okay #### tamara 26 Dec 2023 Liked: Cleanliness Disliked: Staff & service The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇 ##### tamara Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Verified traveller 4 Jul 2025 Liked: Cleanliness, staff & service It was a little noisy, you can hear your next door neighbours in the other room. Other than that the room was clean, the breakfast was fabulous and the spa experience was amazing ##### Verified traveller Stayed 2 nights in Jun 2025 ### 8/10 Good #### Michelle 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable After a few initial hiccups with admin and maintenance - we enjoyed the Coastlands experience that we had become accustomed to. The GM and fontline manager went out of their way to ensure that the remainder of our stay was comfortable. ##### Michelle Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Motalane 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything wa so beautiful and coordinated. Would love to come back again. The stuff was amazing friendly and cooperative. ##### Motalane Stayed 4 nights in Dec 2024 ### 6/10 Okay #### John 17 Nov 2024 Liked: Cleanliness, property conditions & facilities, room comfort I’d booked a specific room (upper floor, balcony etc). I’d stayed in this hotel before and know its layout. On check-in, reception attempted to palm me off with an inferior room (without offering me a price reduction). When I insisted on the class of room I’d booked, was told it would be ready in 15 mins. It wasn’t! Reception staff didn’t seem able to communicate with the cleaning staff. After an hour of waiting, I finally accepted a room slightly worse than I’d booked because I just couldn’t wait any longer. Room was fine. The buffet breakfast also had some issues. First by SA standards it’s quite expensive at R230pp. For this I expect a good standard buffet. It was so-so, but in particular the coffee was awful. Essentially left sitting for a very long time in a flask, it was undrinkable. Freshly brewed coffee should be standard these days. ##### John Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ophila 28 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are super friendly ##### Ophila Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### tamara 12 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amazing ##### tamara ### 2/10 Terrible #### Mrs N 13 Jun 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### BAD SERVICE AT CHECK IN very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN ##### Mrs N Stayed 2 nights in Jun 2022 ### 2/10 Terrible #### Obey 10 Jan 2022 Liked: Property conditions & facilities Disliked: Staff & service The front of house staff (the lady) was very passive and not welcoming. even on check out, she wasn't even interested in us at all. Dinner Buffet is over priced for non-classy food. The Bar has sells what is supposed to be cheap wine at a very high price ##### Obey Stayed 2 nights in Jan 2022 ### 2/10 Terrible #### Abdoul 18 Nov 2021 Disliked: Staff & service, amenities, property conditions & facilities Very old property and staff not welcoming. AC not working and my room was dirty. This is not 1 start hotel. Orbitz shall remove this property from the platform. ##### Abdoul Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### Moutie 5 Aug 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Very disappointed For a 4 star hotel, our stay was very very disappointing.We booked this hotel because of the high reviews!We checked in on Friday night. When we got to our room, the locking mechanism was loose.& they had used nails to keep it in.The aircon was not working.We called reception to ask for a remote for the TV. It never arrived!On Saturday, the banging started at 7am. My hubby left at 8.30am. He stopped at reception.He told them about the TV remote & the aircon not working.He told them that the filter looked clogged with dust.I was still in bed relaxing.I put the 'Do Not Disturb' sign on the door. About 15 mins later there was a knock at the door. A man was at the door. He didn't greet me? He was dressed like a labourer. He asked me if we got the remote? I replied No?? He took it out of his pocket and gave it to me... About 5 mins later, I received a call from House keeping. The lady said, "you asked for your room to be made up. But u have the" Do Not Disturb sign on the door". I replied that we never asked for house keeping. She replied to me, "do u expect us to wait outside your door???" I replied "excuse me? Who do u think u r speaking too?" She replied "sorry!!" & ended the call. That was really rude. No one came to fix the aircon at all. The room was clean. The towels were old and thread bare. The curtains had holes. There was an ironing board but No Iron.The only positive experience was the Spa!.The ladies were friendly and accommodating. We will Never stay here again. ##### Moutie Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Nadia 3 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay It was lovely, hotel just needs more porters and need to allocate higher floor rooms to those who book them because i was given a lower floor when i booked highest, but other than that was amazing :) ##### Nadia Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Thembeka 6 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stay Amazing hotel indeed a place to be, will visit again ##### Thembeka Stayed 2 nights in Jun 2021 ### 4/10 Poor #### Verified traveller 24 Feb 2021 Disliked: Property conditions & facilities #### Durban Business stopover Sadly a little tired of a property. Shower had no pressure. Was a little disappointed with the whole set up. ##### Verified traveller Stayed 1 night in Feb 2021 ### 8/10 Good #### Felicia 27 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Five star quality Everything was amazing, i will definitely go back. ##### Felicia Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller 28 Dec 2019 Liked: Cleanliness, room comfort #### Upgrade the tv and channels,generic The hotel is quite classy and u expect everything to be classy in the rooms.The tv channels and tv in the room must be upgraded. If you have kids they get bored. Remotes dont work. Tv channels dont work. Airconditioning is very noisy. The room plugs trip very easily. They are aware of the electricity tripping issue, upto them to resolve it. Otherwise a good hotel. Comfortable in the room. Very clean and the staff are ever willing to help. Good service ##### Verified traveller Stayed 3 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 2 Dec 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Appaulling 1stly, when we arrived from jozi, my husband had to sit in the vehicle until there was parking available so basically waiting there for some1 to decide to leave. When we did reach da room, we opened the door and was hit with a stench, it came from the toilet. We had to open windows to get rid of it.. the room itself was really small but I guess its wat was meant by a standard room but the condition of it was terrible. There were stains on the wall and on the lampshades. The curtains were ripped in certain places, the bed totally uncomfortable, and there was a globe just laying around on my pedestal.. I awoke in da morning with serious back pains n so did my husband.never again.. What kind of made up for the terrible experience was the breakfast and the staff serving there plus the helpful security guards. Thank you guys. I gave it a 2 star cos of you guys. ![Lamp shade](https://a.travel-assets.com/ugc/hotel-reviews/6A031AD7CF78390952240F2C782757457004A5F31575253986404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Light bulb just laying there](https://a.travel-assets.com/ugc/hotel-reviews/5A332364C6C72C26B329FC58D5548076D035DCB51575254008281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walls](https://a.travel-assets.com/ugc/hotel-reviews/245616A89CC989666303DE43FA81212A1CDE88A01575254010624.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walls](https://a.travel-assets.com/ugc/hotel-reviews/4935456EB86B455615E42142C7C623990526F8691575254008170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller 4 Nov 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel requires a revamp. Looks tired. I stayed at the hotel due to its convenient location and price point. I have stayed at the hotel before. It has been a while since my last stay and I found that the hotel has deteriorated quite a bit. It seems to lack any sort of maintenance. Very run down and not 4 definitely star. Room safe was not working, but I was too tired to call and have my privacy invaded while they repair it. Couldn't get hold of reception telephonically to enquire about a different matter. Had to call a few times. Breakfast service was good. Generally hotel requires a revamp. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 18 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort amazing place ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Mohamed Riaz 1 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort we had a lovely stay,Manager farouk was very hospitable,Thanks we will be back ##### Mohamed Riaz Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Tebogo 3 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Accomodation It was awesome ##### Tebogo Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Bongani 1 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely ambience Lovely, clean and tidy rooms. Wonderful, helpful hotel staff. Quiet neighbourhood too. An awesome experience overall. ##### Bongani Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### LAMBREY 12 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm welcome at the majestic coastland Musgrave ho We enjoyed our stay and the staff was fantastic... i understand that our stay happened during the Hotel renovation and there were some unavoidable dirt affecting some parts of the reception area and the exit but the hotel staff and management made sure that is kept to the minimum. The carpets also needed some thorough cleaning also the shower glass was not cleaned properly. Besides those blemishes I would recommend the stay to anyone who wants to book at the hotel... I also loved the view from the balcony, magnificent. ##### LAMBREY Stayed 3 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Luxurious Air Conditioned Apt High Street Kensington](https://www.expedia.co.uk/London-Hotels-Luxurious-Air-Conditioned-Apt-High-Street-Kensington.h38391390.Hotel-Information) > > [Lace Market Hotel](https://www.expedia.co.uk/Nottingham-Hotels-Lace-Market-Hotel.h462414.Hotel-Information) > > [Hotels in Wapping](https://www.expedia.co.uk/Wapping-London-Hotels.0-n6144913-0.Travel-Guide-Filter-Hotels) > > [Hotels with Restaurant in Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-Hotel-With-Restaurant.0-0-d6069845-thotelwithrestaurant.Travel-Guide-Filter-Hotels) > > [Kassandra Apartments](https://www.expedia.co.uk/Rhodes-Hotels-Kassandra-Apartments.h61609000.Hotel-Information) > > [Hotels in Manhattan](https://www.expedia.co.uk/Manhattan-New-York-Hotels.0-n129440-0.Travel-Guide-Filter-Hotels) > > [Carian Hotel](https://www.expedia.co.uk/Kalymnos-Hotels-Carian-Hotel.h24253895.Hotel-Information) > > [Four Points by Sheraton London](https://www.expedia.co.uk/London-Hotels-Four-Points-By-Sheraton-London.h10491.Hotel-Information) > > [Alan Xafira Deluxe Resort & Spa](https://www.expedia.co.uk/Alanya-Hotels-Alan-Xafira-Deluxe-Resort-Spa.h16307272.Hotel-Information) > > [Hotel Gran Sol Ibiza](https://www.expedia.co.uk/Sant-Antoni-De-Portmany-Hotels-Hotel-Gran-Sol-Ibiza.h2005081.Hotel-Information) > > [The Yama Hotel Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Yama-Hotel-Phuket.h8396340.Hotel-Information) > > [Ramada Encore by Wyndham Munich Messe](https://www.expedia.co.uk/Munich-Hotels-Bento-Inn-Munich-Messe.h31697770.Hotel-Information) > > [Petit Palace Hotel Tres](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Petit-Palace-Hotel-Tres.h8121236.Hotel-Information) > > [Hotels in Silom](https://www.expedia.co.uk/Silom-Bangkok-Hotels.0-n6049554-0.Travel-Guide-Filter-Hotels) > > [MotelOne Hotels in Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Motel-One.0-0-d6054272--bMotelOne.Travel-Guide-Filter-Hotels) > > [Hilltop Haven](https://www.expedia.co.uk/Torquay-Hotels-Maycliffe-Hotel-Peymans.h59284710.Hotel-Information) > > [Best Western Plus Park City Hammarby Sjostad](https://www.expedia.co.uk/Stockholm-Hotels-Park-Inn-By-Radisson-Stockholm-Hammarby-Sjostad.h3257705.Hotel-Information) > > [Hotels in Moulvibazar Sadar](https://www.expedia.co.uk/Moulvibazar-Sadar-Hotels.d6345892.Travel-Guide-Hotels) > > [Fingal - A Luxury Floating Hotel](https://www.expedia.co.uk/Edinburgh-Hotels-Fingal.h38753319.Hotel-Information) ### Flights > [Flights from Amsterdam (AMS) to Norwich (NWI)](https://www.expedia.co.uk/lp/flights/ams/nwi/amsterdam-to-norwich) ### Cars > [Car hire in Sandwich](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Sandwich.d6023761.Car-Hire-Guide) ### Activities > [Things to do in Barnsley](https://www.expedia.co.uk/Things-To-Do-In-Barnsley.d4559.Travel-Guide-Activities) > > [Things to do in Matala](https://www.expedia.co.uk/Things-To-Do-In-Matala.d6051676.Travel-Guide-Activities) ### Packages > [Hong Kong Island](https://www.expedia.co.uk/lp/theme-holidays/beach-holidays/184245/Hong-Kong-Island) > > [Saturnia Holidays](https://www.expedia.co.uk/Saturnia.d4325.Holidays-City-Breaks) > > [Rias Baixas Holidays](https://www.expedia.co.uk/Rias-Baixas.d6084563.Holidays-City-Breaks) > > [Albufeira Old Town Square](https://www.expedia.co.uk/Albufeira-Old-Town-Square-Albufeira-Old-Town.d6157592.Attraction) ### General > [Visit Wegberg](https://www.expedia.co.uk/Wegberg.dx6265861) > > [Visit Britania](https://www.expedia.co.uk/Britania.dx3000440106)