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"Hotel is in a great location and has good facilities but it looking a little tired in places notably around the pool and spa area. Breakfast was good but some of the cooked items could have been better. I booked a double double room for our family night away. Checked in and was given room 111 which was an unpleasant dark and cramped accessible room, windows were covered in frosted glass so you could not see out as it overlooked a utility courtyard. Not at all what I would have expected from a luxury hotel. We did return to reception to discuss room options and were eventually moved to a more suitable room but this seemed to luck that there were any rooms suitable for 4 of us left. Would think of going back again but would be seriously concerned we could end up in a sub standard room."

"Our stay was straightforward and the room was clean. The bar and restaurant were closed for a private event the night of our stay leaving us with very limited dining options. We found a takeaway restaurant down the street and were able to take our meals into a neighboring pub. Also, there was no hair dryer provided. The stay was fine but I don't think I would stay again. "

"I was charged an incorrect amount for the room. I had reserved a premium room; however, upon check-in, I discovered that I was assigned a standard room, despite having paid for the higher-priced option."

"This was our 2nd stay here. We and our dog were made feel very welcome and had the lovliest relaxing stay. Beautiful property with great relaxation spaces and the breakfasts were delicious. Wonderful place, we would definitely recommend a stay here! "

"Provided a mini fridge when we needed one. We were so thankful. Also had a lovely dinner at the restaurant. Excellent property and staff."

"Spacious ,clean .Relaxed style of accomodation and location.No fancy or long check in and check out procedures .Simplicity at its best with the style to match"

"Clean room and staff "

"Couldnt have got a better room room 201 lovely views of the town and mountains just wish had more than a night to stay... did not sample food so cant comment on that... small critique the windows on outside could be cleaned other than that perfect bed was comfortable as well"

"Spotless,and loved the decor"