Best Western Station Hotel

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Iron/ironing board, free WiFi, bed sheets, alarm clocks
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Iron/ironing board, free WiFi, bed sheets, alarm clocks

Overview of Best Western Station Hotel

Best Western Station Hotel

3.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
49 Lovers Walk, Dumfries, Scotland, DG1 1LT

Explore the area

  • Popular LocationMoat Brae National Centre for Children's Literature8 min walk
  • Popular LocationRobert Burns Centre12 min walk
  • Popular LocationDumfries Ice Bowl17 min walk

Choose dates to view prices

About this area

Dumfries

Located in Dumfries, Best Western Station Hotel is in the city centre. The area's natural beauty can be seen at Mabie Forest Park and Caerlaverock Wetland Centre, while Moat Brae National Centre for Children's Literature and Old Bridge House are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Dumfries Ice Bowl or Lockerbie Ice Rink.
Visit our Dumfries travel guideOpens in a new window
Map

What's nearby

  • Ewart Public Library - 4 min walk
  • Moat Brae National Centre for Children's Literature - 8 min walk
  • Robert Burns Centre - 12 min walk
  • Old Bridge House - 12 min walk
  • Dumfries Ice Bowl - 17 min walk

Getting around

  • Dumfries Station - 1 min walk
  • Glasgow International Airport (GLA) - 89 min drive

Restaurants

  • Dante's Fish and Chips - 6 min walk
  • Molly May's Tea Room - 6 min walk
  • Lucky Star - 7 min walk
  • Doonhamer - 7 min walk
  • Pumpernickel - 8 min walk

About this property

Best Western Station Hotel

Eco-friendly hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. All 32 rooms offer free WiFi and free wired Internet, plus 24-hour room service and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, hairdryers and ironing boards.
Best Western Station Hotel offers 32 accommodations with coffee/tea makers and a hairdryer. 30-inch Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: GBP 6.00-12.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 30-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board

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Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 June 2022 to 30 September 2022 (dates subject to change).
The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 6.00 and GBP 12.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Station Hotel Dumfries
Best Western Station Hotel
Best Western Station Dumfries
Best Western Dumfries
Dumfries Best Western
BEST WESTERN Station Hotel Dumfries, Scotland
Best Station Hotel Dumfries
Best Western Station Hotel Hotel
Best Western Station Hotel Dumfries
Best Western Station Hotel Hotel Dumfries

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 124 out of 304 reviews
5 - Excellent 41%
Rating 4 - Good. 134 out of 304 reviews
4 - Good 44%
Rating 3 - Okay. 29 out of 304 reviews
3 - Okay 10%
Rating 2 - Poor. 10 out of 304 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 304 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older facility. Room was relatively small, but comfortable and quiet. Staff at reception and restaurant were very friendly and efficient.
Stayed 1 night in May 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, good rooms pleasant staff - limited menu choice but would use again. Rooms had a lot of traffic noise could do with decent double glazing/sound proofing
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled. Changed room and it also smelled. It was late at night so we stayed anyway, hard to sleep in a room that smells like the carpets haven't been changed in 30 years. All the taps and pipes were rusty and dilapidated. I wouldn't normally write a bad review of somewhere, but i'm sure there's another hotel in Dumfries you can spend your money with that has made an effort.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, welcoming and helpful. The room clean, reasonable size, good view, had a functioning TV, wifi etc. Easy access from the rail station, good sound proofing.
Stayed 1 night in Jan 2022

3/5 Okay

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Please update
Hotel is in need of updating beautiful traditional features but decor needs improving
Stayed 1 night in Jan 2022