Hotel Royal Neptun

Photo gallery for Hotel Royal Neptun

Primary image
On the beach, beach bar
On the beach, beach bar
Indoor pool, 3 outdoor pools
View from room

Overview of Hotel Royal Neptun

VIP Access

Hotel Royal Neptun

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Kardinala Stepinca 31, Dubrovnik, 20000

Explore the area

  • Popular LocationCopacabana Beach10 min walk
  • Popular LocationLapad Beach14 min walk
  • Popular LocationFranjo Tudman Bridge9 min drive
  • AirportDubrovnik (DBV)34 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Dubrovnik

Located on the beach, Hotel Royal Neptun is in Babin Kuk, a neighbourhood in Dubrovnik. Collegium Ragusinum and Minceta Fortress are local landmarks, and the area's natural beauty can be seen at Lapad Beach and Poluotok Lapad. Dubrovnik Natural History Museum and Dubrovnik Aquarium are also worth visiting. Discover the area's water adventures with scuba diving, waterskiing and parasailing nearby, or enjoy the great outdoors with mountain biking.

What's nearby

  • Copacabana Beach - 10 min walk
  • Lapad Beach - 14 min walk
  • Franjo Tudman Bridge - 9 min drive
  • Dubrovnik Ferry Port - 11 min drive
  • Gruz Harbor - 11 min drive

Getting around

  • Dubrovnik (DBV) - 35 min drive

Restaurants

  • La Castile Restaurant - 3 min walk
  • Komin - 6 min walk
  • Coral Beach Club - 8 min walk
  • Restaurant Tramuntana - 9 min walk
  • Eden - 13 min walk

About this property

Hotel Royal Neptun

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Royal Neptun's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hotel Royal Neptun offers 91 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Dubrovnik hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ariston Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages spoken

Croatian, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mediterraneo
  • Zoe
  • La Castile
  • On the Rocks

Things to do

  • 3 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Motorised watercraft
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.66 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's swimming pools are subject to closure periodically due to weather conditions.

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transport to and from this property

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 438 out of 694 reviews
5 - Excellent 63%
Rating 4 - Good. 212 out of 694 reviews
4 - Good 31%
Rating 3 - Okay. 34 out of 694 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 694 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 694 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views from our balcony was amazing. The staff were very nice and the housekeeping service was superb.
Stayed 6 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and clean.
Stayed 10 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations and we have been to many places. Staff were friendly and very helpful. Sea views were amazing. A really relaxing and enjoyable time and weather still good on October. Enjoyed the spa and pools. Can't wait to go back.
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay, beautiful location. Comfortable, clean bedrooms and gorgeous restaurants onsite. Advise getting a room with sea view
Stayed 4 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, many amenities, friendly staff and amazing breakfast buffet.
Stayed 4 nights in Sep 2021