- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclear instruction. Oddly smelled. Many insects
We were asked to fill in an online form to tell the owner our estimated check in time before we arrived. That’s why we thought the owner would pick us up at the location to pass us the key. However no one showed up when we were there. We called the owner but no one picked up the call. We re-read online form. No instructions about how to get the key. At the end, we called the CS hotline of the online form website and were told we could have just entered the room by ourselves coz the building and the room were unlocked.. Room smelled odd, quite probably the smell is from the drain.. Every now and then, you can see insects (worm?) crawling on the floor nearby the fridge.. kinda disgusting.. Room wasn’t clean, was quite dusty.