Ratings based on 1,340 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

City centre all booked up so...

Posted 30-May-2016
10' walk from airport terminal (shuttle bus available). Pretty quiet, meals quite good
4out of 5
by A verified traveller from Ottawa, Canada

Hötel près de l'aéroport. Bon service de navette.

Posted 16-May-2016
Pros: Le personnel et la salle à dîner.
Cons: salle de bain, lit
Location: Bon emplacement près de l'aéroport, bon service de navette à l'aérogare avec un bon service d'autobus de l'aéroport au centre-ville.
Nous avons aimé notre séjour à cet hôtel. Personnel plaisant et un bon service de navette à l'aéroport. Très bonne salle à dîner. Chambre confortable. Cependant les lits pourraient être de format king size et permettre autre couverture que la douillette (un peu trop chaud). La salle de bain mériterait une rénovation; le bain est difficile d'accès pour personnes âgées, le lavabo est plutôt démodé et la toilette est à un endroit plutôt difficile d'accès (très peu d'espace pour les jambes.
Comment from Hotel Management
17-May-2016 by Amy, Hotel Management
Dear Richard, Thank you for your feedback on your recent stay. Its lovely to read that you enjoyed your stay and found that the team hear are friendly. I have taken your concerns in regards to the bathroom to the attention of our maintenance team and they are currently looking into this. Kind Regards, Amy
4out of 5
by A verified traveller

Airport hotel

Posted 14-May-2016
Pros: Convenient location. Staff
Cons: Decor.
Location: Airport
Very convenient. Delightful staff and great shuttle service. Very nice light dinner in resteraunt. Large clean room but very dated. Lobby has been renovated but corridors, rooms etc need an overhaul in decoration.
Comment from Hotel Management
16-May-2016 by Amy, Hotel Management
Dear SL, Thank you for your feedback on your recent stay. We appreciate your feedback and delighted to read that you enjoyed your stay. Kind Regards, Amy
3out of 5
by A verified traveller

Airport hotel

Posted 12-May-2016
Pros: the location
It was a soulless airport hotel much like any other. If it were not for the need to catch a plane the next morning I would never consider staying there.
Comment from Hotel Management
14-May-2016 by Amy, Hotel Management
Dear Guest, Thank you for your feedback. It's disappointing to read that you did not enjoy all aspects of your stay. I hope you traveled safely on your outward journey. Kind Regards, Amy
3out of 5
by A verified traveller

Check it was terrible. Two staff and a long que.

Posted 08-May-2016
This is a transient airport hotel. There has to be a more efficient check in and out. And the bus tontgexairportvwas a bit ad hoc. Needs some discipline and structure.
Comment from Hotel Management
12-May-2016 by Amy, Hotel Management
Dear Norah, Thank you for your feedback. I have taken your concerns to the attention of our front office manager and he is investigating your concerns. Kind Regards, Amy
Comment from Hotel Management
12-May-2016 by Amy, Hotel Management
Dear Norah, Thank you for your feedback. I have taken your concerns to the attention of our front office manager and he is investigating your concerns. Kind Regards, Amy
3out of 5
by A verified traveller from new york city

Close to the airport

Posted 03-May-2016
Pros: Efficient check in and friendly staff
Cons: The carpet on the corridor that led from the elevator to the room could have been cleaner
Location: Great proximity to the airport
This was my second time staying at this property. I choose it because of its location to the airport as I had an early morning flight. The people at reception were pleasant and accommodating. The room was fine with 2 beds as requested for my daughter and I. We had dinner in the restaurant which was adequate. The staff was friendly and attentive.
Comment from Hotel Management
04-May-2016 by Amy, Hotel Management
Dear Lise, Thank you for your feedback this helps us to keep improving all the time. I am delighted to read that you found the team here to be friendly and attentive. Kind Regards, Amy
Comment from Hotel Management
04-May-2016 by Amy, Hotel Management
Dear Lise, Thank you for your feedback this helps us to keep improving all the time. I am delighted to read that you found the team here to be friendly and attentive. Kind Regards, Amy
4out of 5
by A verified traveller from Seattle

Excellent location for the Dublin airport.

Posted 25-Apr-2016
Pros: Location, size of room, quality of features and amenities.
Cons: Room service meals. Weren't prepared as described on menu and were not very good. Definitely not on part with the room.
Location: Walking distance to the airport. Other than that nothing to do.
We stayed there prior to departing Dublin and were pleased with the location, room quality and quietness.
Comment from Hotel Management
26-Apr-2016 by Amy, Hotel Management
Dear Annie, Thank you for taking the time to review your stay with us. I am pleased to read that you enjoyed your stay. It's disappointing that you did not enjoy all aspects I have passed your comments onto our head chef and he is investigating this matter. Kind Regards, Amy
2out of 5
by A verified traveller from Gulf Breeze, FL

Close to airport

Posted 19-Apr-2016
Pros: Close to airport. Used shuttle to airport.
Cons: Update to more modern facility.
Location: Airport.
We stayed at the Radisson Blu Royal in Dublin which was really nice. This hotel disappointed in comparison. It was not updated. The toilet handle required pumping 5-6 times before producing enough water to flush. The only redeeming factor was proximity to the airport.
Comment from Hotel Management
22-Apr-2016 by Amy, Hotel Management
Dear Evelyn, Thank you for your feedback. I am disappointed to read that you did not enjoy all aspects. We are currently working on these items. Kind Regards, Amy
5out of 5
by A verified traveller from worcestershire

Good value and handy for Dublin Airport

Posted 19-Apr-2016
Pros: See above. Convenience, friendliness, good standard of room and service. Wi-fi and breakfast included. Shuttle nus.
Cons: Nothing obvious. More TV channels perhaps, but not a problem.
Location: Only the Airport proximity was relevant to us.
It is walkable from the airport (we did it one way) but there is a good shuttle bus service available. The welcome was very friendly, the room was good & comfortable with free wi-fi. As we left very early we didn't have the free breakfast but there were snacks and drinks in the lobby. All good. We had a problem at 5am when none of the sockets worked for kettle, tv, charging phone etc. But someone was sent up very promptly. He could do nothing but the second person could and re-set the breaker. We thought that was very impressive given the early hour! We would happily stay there again.
Comment from Hotel Management
22-Apr-2016 by Amy, Hotel Management
Dear Catherine, Thank you for your feedback. I am delighted to read that you enjoyed your stay and very pleased that you team acted promptly. Kind Regards, Amy
3out of 5
by A verified traveller from Germany

For an Airport Hotel, it is ok

Posted 04-Apr-2016
Pros: Staff. The Staff were very accommodating to our requests and were friendly.
Cons: A lot can be improved on the facility or pricing needs to be reconsidered.
Location: There is only the airport nearby. It is about a 20-30min taxi drive into Dublin.
The hotel is ok, the food in the restaurant is ok, the beer is ok, the staff were very good and the rooms were ok. The only problem with this hotel is that it is a very average hotel (though with good staff!) which is near a growing airport and so the price is not in relation to the level of the facility Other than that, just a word of advice for all who travel to this hotel, just walk to the hotel instead of waiting for the van. The hotel is literally 10 mins away from T1 and 5 mins walk from T2. When you exit either, just turn right and keep walking, the hotel is on the other side of T2 right at the bend of the road into the airport. The airport pick up service is a little bit of a mess, I waited 45 mins for a pickup when it was advertised a pickup every 15 mins. I realised only after a friend called me that the hotel was in walking distance.
Comment from Hotel Management
08-Apr-2016 by Amy, Hotel Management
Dear Anderson, Thank you for your recent review on your stay with us. It's great to read that you found the team here to be friendly and very accommodating. It's disappointing to read that you had an issue with our shuttle service I have brought your concerns to the attention of our front office manager and he is currently investigating this matter. I appreciate you bringing your concerns to my attention. Kindest Regards, Amy