2 outdoor pools, pool umbrellas, pool loungers
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Reviews of C Central Resort the Palm

5 out of 5
C Central Resort the Palm
Crescent Rd, Palm Jumeirah, Dubai

Reviews

8.2

Very good

Rating 10 - Excellent. 193 out of 393 reviews" "
Rating 8 - Good. 102 out of 393 reviews" "
Rating 6 - Okay. 47 out of 393 reviews" "
Rating 4 - Poor. 26 out of 393 reviews" "
Rating 2 - Terrible. 25 out of 393 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Susan, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a LOT and this hotel has without a doubt struck gold when it comes to their staff. Everyone is friendly enough without it feeling forced in any way. From the fantastic concierge who are very personable and welcoming to the restaurant and bar stuff they’d remember your orders and you never have to mention anything more than once. A special shout out to the chefs who prefer great meals every day which is certainly a nice change from other all inclusive places I’ve stayed at which almost torture you with the same meal options everyday. The variety and extensive mess of the buffet was perfect. I’ve worked in hospitality for years and your front desk staff were consistently charming and friendly, so easy to approach. The amenities were also top notch with an extra blanket and a pillow in the wardrobe which was a great surprise. Being on the palm is a bit out of the way but I wouldn’t mind staying here again. I do wish the fitness centre was a bit bigger with some more leg machine options but the steam room was a great size and so was the pool. It’s a shame the indoor bar area was under utilised but tbh it suits the mood of a hotel which leans more into being a resort for sure.
Stayed 4 nights in May 2024

6/10 Okay

Darrin

Liked: Cleanliness
Lack of charging no Nurse American charge location and only one USB, which was 20 feet from the bedside
Stayed 9 nights in May 2024

10/10 Excellent

Juan, CAPE CORAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor area, nice pool and beautiful beach.
Stayed 1 night in May 2024

2/10 Terrible

Mehrez

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like it at all
Stayed 11 nights in Apr 2024

6/10 Okay

Bharhe

Business traveller
Liked: Staff & service
The property is far from 5 star hotel and a resort. It’s a small hotel, clean although the towels are old and gray. It has its own beautiful beach which is a big plus. The staff and cleaning people are nice and caring.
Stayed 5 nights in May 2024

4/10 Poor

Randa

Disliked: Cleanliness, amenities
Honestly just pay an extra 100 dollars and stay in a much nicer hotel. The crows will eat your breakfast, it’s not that clean and they will refuse anything you ask for even if you have a delivery and you want them to bring it upstairs they will say no. Also the staff is not that friendly and I’ve never seen a hotel that calls the room before checkout time to make sure you know checkout is at 12. All-inclusive resort vibes but the price is too high to be even that. I will not be back

10/10 Excellent

Hussain

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Friendly staff and great service. Clean beach with an outstanding view on Plam Jumeirah.
Stayed 1 night in Apr 2024

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small/medium size hotel. Nice and friendly staff. Food is decent quality. Good medium size pool. Can get quite lively with poolside DJ. Direct access to the beach for one of the Palm canals. A few fish in the water but not enough for snorkling enthusiasts. You can walk to the Atlantis waterpark in 20 minutes if so inclined. Great place to relax and stay for 2-3 nights if you don't want to leave the hotel. If you are planning for several days of lazy 'all inclusive' style, don't go anywhere else, with a family then you might be a little bored after a few days. Not much going on in the evening.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent service, very clean and tidy nice food. Great pool and beach. Close to Atlantis.
Stayed 7 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

4/10 Poor

Robert

The bits I liked about the property were the good selection on offer for the buffet - although some of the items appeared on the menu for breakfast that were on the menu for dinner - but all in all the selections were good - Staff in the restaurant and housekeeping were great ( too many to name ) The free shuttle service to the Malls - a great bonus . The negatives - The hotel is situated on a building site - I paid for a deluxe double with sea views and balcony - I could not use this as it overlooked the building sites to the front and side . The noise started from 06.00am in the morning till 6.00pm . The bin lorry coming at 04.30am on Sunday and Friday mornings was bad enough making all the noise. On check in I had been up 24 hours and had to wait an hour and a half to get into a room , but was told I was lucky as check in was 3.00pm and made to feel that I should be grateful. there were other things like the sun loungers on the beach were cheap and really uncomfortable to lay on , the TV channels did not work as it was cloudy !!! Room cleans were after 4.00pm on a couple of days ( but this was soon altered when I spoke to housekeeping ) All in all I would not recommend this hotel at all
Stayed 6 nights in Mar 2024

6/10 Okay

Luda, Roseville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly, when we were passing different hotels on the shuttle, it looked like this hotel was the worst. It doesn’t qualify to be a 5 star. Towels are grey, way past their life. Lounge chairs are ridiculous as their beach towels. Very dirty. Always construction even till midnight. On our last night, I woke up at 11:30 due to noise next door, turns out staff were cleaning next room. How unprofessional. I was highly disappointed for what I got with the price I paid.
Stayed 7 nights in Mar 2024

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service
Very bad customer service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with friendly staff. We would stay there again
Stayed 5 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. All the staff were very friendly. Peter was exceptional a delight to chat too. Front staff were pleased to see you return & welcomed you home. The room was spacious & clean. The bed was so comfortable. We had a sea view & it was lovely to sit on the balcony & enjoy the sunshine. Breakfast was very nice, a great choice. I have no negative about this hotel. Just a little too far out & we spent a lot on taxis.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great people! Highly recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Plador

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a peaceful and relaxing stay at C Central, very welcoming, friendly and helpful staff! Amazing views of the palm and city! Peaceful, clean beaches and pool and amazing food
Stayed 8 nights in Mar 2024

2/10 Terrible

Seyed Ehsan

Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed at all - overpriced and noisy
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 days and we really enjoyed our stay. Great modern facilities and lovely location. Friendly helpful staff especially of note Collin and Samuel.
Stayed 3 nights in Feb 2024

2/10 Terrible

Leticia Pereira

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and pool
Stayed 5 nights in Feb 2024

8/10 Good

ALLEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean and tidy service very good, pillows a little hard, they play loud music Saturday and Sunday afternoon (very loud) could be I’m getting a little older, building next door but it did not disturb us bringing on the back facing the palm, only recommend turn music down
Stayed 2 nights in Mar 2024

10/10 Excellent

Aman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great! the property is a little small but overall it was a great experience.
Stayed 4 nights in Feb 2024

8/10 Good

Andrei

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good food, good views, good beach, decent amenities, most of the staff is wonderful. However, the valet service is horrible, always trying to rip off customers, also very unwelcoming when you arrive with a taxi that wasn’t from the hotel. Cleaning is not the best, most of the staff are amazing, keeping the hotel very tidy but the cleaner assigned to our room was lazy. Our room only got cleaned twice in 9 days (this was when we went out of our way to request a different cleaner since ours hadn’t done her job).
Stayed 8 nights in Feb 2024

10/10 Excellent

Aliaksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel. Hotel is located on Palm Jumairah, outside of downtown, although it’s not a far drive. Hotel has a very nice pool for adults and kids and has a private beach area also. Loved staying at this hotel. Very clean everywhere and the rooms also! Highly recommend
Stayed 2 nights in Feb 2024

8/10 Good

Dmytro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and supportive due to construction Next Door. It’s very noisy. Overall hotel is nice small clean and cosy. If you thinking of all inclusive if you spending time at the hotel, maybe it’s worth it but variety is limited and if you decide to explore the city all inclusive not a good idea
Stayed 9 nights in Feb 2024

10/10 Excellent

nilay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, rooms and service. Value for money
The hotel is in a great location, right in the Palm Islands. Beautiful private beach access and outdoor pools just nest to the beach. The room had a balcony with a view of the beach. Also, it's within 2 mins walking distance from the boardwalk, a great spot to view the Dubai skyline. I had booked for 2 queens but they have upgraded my room to king size for free. Great service. Beautiful room. Also big and delicious breakfast buffet spread. A total value for money. Strongly recommend
Stayed 1 night in Feb 2024

6/10 Okay

Ahmad Nawad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

Israr

Travelled with family
I stayed here during the half term break 10th Feb to the 17th Feb. I read some of the other negative reviews but the hotel was the cheapest I could find on the Palm, so needs must. I was told resorts on the Palm were ideal for families. Turns out the negative reviews were accurate. Overall, I give this resort between 2 and 3 star poor to average. In coming to my rating I have taken into account the room rate which is equivalent to a 5 star hotel in London. This resort does not come close to any other 5 star I have been to. As with everything in Dubai you do not get value for money. The hotel is surrounded by building work. This obstructs what otherwise would have been beautiful views. Our room was right next to the construction site, the work starts at 7 am in the morning and at times was loud. The resort is not child friendly - the play room is small, it has a small ball pit and that’s about it. There is a tiny shallow pool for babies/ toddlers again not great. The private beach is perhaps the only good thing but fills up very quickly. No slides or child toys in the pool etc. Do not go for all inclusive- it is NOT all inclusive. My understanding of all inclusive means all is included, well turns out everything isn’t included. Only drinks during meal times, that is fizzy and alcoholic drinks etc. Hot drinks are not included. You cannot get a drink whenever you like. Ice creams from the poolside are not included. On the positive side the staff were friendly and the food ok.

4/10 Poor

Christa

Disliked: Property conditions & facilities
Facility did not have hot water. Lots of construction and noisy early in the morning. Gnats in the room. Drainage issue in the bathroom that had to be addressed multiple times. I would not go back there and you should not recommend this on your travel site.
Stayed 4 nights in Feb 2024

6/10 Okay

Jamie

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Michael, Boul.Langelier Apt.8

Stayed 3 nights in Jan 2024

2/10 Terrible

janak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Carol Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Building site next door and no entertainment which was a shame. For the rest it was lovely
Stayed 7 nights in Feb 2024

6/10 Okay

omar

Liked: Staff & service
The property is in a moderate level. Price might be high compared to the service you get. There was noise for the construction in the near building
Stayed 3 nights in Feb 2024

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness, staff & service
Would not use for business trip again. Overpriced for what is offered especially the Buffet Dinner which at AED199/US$54 is not worth the money.
Stayed 5 nights in Jan 2024

6/10 Okay

Walter

Travelled with partner
Disliked: Amenities
Not much around in terms of activities. Good for relaxing on the beach only
Stayed 7 nights in Jan 2024

6/10 Okay

Nasredine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the proximity to the construction site may disrupt your peaceful stay, with potential noise and inconvenience. Consider alternatives for a more serene accommodation experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Liked: Staff & service, amenities, property conditions & facilities
This resort is beautiful and great for the price. The only thing I did not like was the location. If you want to stay on the Palm only then stay here but its not convenient to all that Dubai has to offer and the Dubai traffic can make it expensive to get around from that location. The food is very expensive on the resort as well and it can be hard to have food delivered via Careme. I will say that the hotel had a few standouts—Johnson who I think was a bellman was very nice and assisted in getting me a cab.
Stayed 5 nights in Jan 2024

8/10 Good

Aref

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

hamid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a new construction running and give you some noise and dust
Stayed 3 nights in Jan 2024

10/10 Excellent

Jasmine

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great aervice
The hotel staff were all very accommodating and polite. The food was delicious everyday but towards our 4th day it was becoming boring because of the same dishes. We went half board in which no house wine or beer was included which I thought was a hard pill to swallow.
Stayed 7 nights in Jan 2024

4/10 Poor

Hassan

Travelled with partner
Liked: Staff & service
Staff were great, but the food in the hotel was not great (breakfast). Also shower in the room was cold and noisy surroundings due to construction.
Stayed 9 nights in Jan 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

jian phoenix

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The cleaness is not up to standard. There were pee stains around the toilet seat when we first checked in. Staff are very nice and helpful. Food is good. Price is very reasonable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 👍
Great place, start to finish. Highly recommended!
Stayed 6 nights in Jan 2024

10/10 Excellent

Lusine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2024

2/10 Terrible

Serhang

Business traveller, Travelled with family
Not clean and service not good enough
Kitchen staff wasn’t nice, jacuzzi was smelly I told them they didn’t care also within a week they cleaned my room once
Stayed 4 nights in Jan 2024