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The hotel staff were amazing and so helpful. Relaxed atmosphere, making the start of the holiday great I would stay here again and was so easy going through Expedia
Most of the staff were great, although a few could use some Customer Service training. (The lobby has a strange deodorized smell to it.) Pricey hotel, but primarily good.
Even though the entry lobby was under construction, the staff was very accommodating and the room was extremely clean. Great location on 1st Avenue, close to Pike's Market, the Ferry, and Pioneer Square! The price was actually cheaper than most other hotels.
Pan Pacific is a beautiful hotel! The staff is exceptional! This hotel is in an excellent location! We stayed here for one day before our cruise and one day when we returned from the cruise. They have a great free shuttle from the hotel to places within two miles of the hotel. That is a nice bonus! ...
The staff at this location were wonderful, Expedia had overbooked the type of suite that we had wanted so they were very courteously able to accommodate us in another suite for no up-charge that was perfect. The Breakfast was good and the room was fantastic, very large and clean with nice fixtures ...
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