Checked in by new personnel which led to booking into a room under construction. Desk was relatively quick to re-assign me to a better room on the "Executive" floor (but without access to executive common room). Room service food was adequate, not great. I would recommend for an overnight but unsure about longer term stay.
Where to begin. When you arrive at the hotel, you are immediately met with the feeling of old world charm. The days of men in white-tie and tuxedos and ladies in long flowing 1901 style dress with big hats adorned with feathers. The staff is delightful, polite, and very helpful in every possible way without making you feel like they have to because it's their job. There's a certain pride in their work that you don't see in just any hotel. They'll call you by name, and have everything ready including a KEY with your room number on a brass ring. It's still the early 1900's there after all. :) I think it took all of 4 minutes to check in. NICE. You'll ride up in a quaint elevator, which can easily fit 4 with luggage so don't worry it's not claustrophobic feeling.
When you open the door to your room... magnifique! BTW all rooms are slightly different, but very up to date and well appointed for what you need to live in the 21st century during your stay. You still have the old world charm, but the showers are wonderful and the beds are super comfortable! I must admit, it was one of the best nights sleep in a hotel I've had in a long time.
Tournedos -The restaurant! the pictures on the website are just a glimpse into the delicacy that awaits you should you make the most intelligent decision of dining in. Wagyu beef and Lobster Tail or ... Ahi tuna and lamb chops?? How does one decide. Try to have a guest who's willing to share (you'll be lucky to get a bite).
Traveller from Atlanta, GA
Rochesters only luxury boutique hotel features one of a kind newly renovated accommodations for even the most discriminating …More
Rochester offers one of New York’s most diverse economies. Many corporate headquarters are here, including Eastman Kodak and Bausch & Lomb. The city has many colleges and universities, such as the Rochester Institute of Technology and the Eastman School of Music. Cultural attractions like museums, galleries, theatres, and a philharmonic orchestra will make for a well-rounded visit.
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