Search Hotels Near Dowd Center Theatre, Charlotte

"Great hotel!!"

"Great front desk staff, clean room "

"Beautiful place to stay! Will be back!"

"A double booking allowed a family to enter my room in the evening while I was watching TV. (They were given an access card!). I told them to return to the customer desk to straighten out the mess. They apologized for the inconvenience, even though it was not their fault. I hope that they had no trouble getting another room. Your customer service rep. then phoned me and she was very nice and apologized for the error. The TV did not work after that. Other than this the experience was fine. Very nice corner suite on the 10th floor. I prearranged valet car pickup for the morning of our departure. They had no record of it for some reason the morning of our departure, but they were able to retrieve my car quickly despite this."

"I truly appreciated how the staff was always attentive to my needs throughout my stay. Their genuine care and dedication really enhanced my experience, making me feel valued and well taken care of. Every interaction felt personalized, and their thoughtful assistance contributed significantly to my overall satisfaction while I was there."

"Room was outdated. Definitely needs to be upgraded "

"Everything was great "

"Really nice, staff was really friendly, there’s games for kids."

"My mother and I stayed at this hotel back in 2015 and we loved it. Nearly 10 yrs. later, I came back to stay because Bruno Mars was in Charlotte for a concert. For some reason, we I checked in, there wern't any keys for the room I ordered and I had to wait 30 min. I have to admit, that was strange, and it caused me to be late arriving to the concert. However, the staff was nice about it, and they even put me in an upgraded room with no extra charge, since I couldn't get into the king sized one. So, that thing aside, I still recommend this hotel whenever you're in the beautiful city of Charlotte!"