Title: Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=866&destination=Charlotte%2C+North+Carolina%2C+United+States+of+America&selected=23704165&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Travelers can shop, relax by the pool, and enjoy local dining after a hearty breakfast at this Ballantyne hotel with all the essentials ## Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG ![Shopping centre - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/1ccf0719.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/75b299aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/3d870b01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/2c0ae9c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/7a53262d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Ballantyne's center, Holiday Inn Express & Suites Charlotte - Ballantyne offers a free breakfast buffet, on-site shopping, a seasonal outdoor pool, an entertainment area with WiFi, helpful staff, and an electric car charging station. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £87 includes taxes & fees 29 Mar - 30 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=23704165&PinnedHotelID=23704165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=23704165&PinnedHotelID=23704165&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=23704165&PinnedHotelID=23704165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=23704165&PinnedHotelID=23704165&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=23704165&PinnedHotelID=23704165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=23704165&PinnedHotelID=23704165&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=23704165&PinnedHotelID=23704165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=23704165&PinnedHotelID=23704165&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Standard Room ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/0d00d61e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.2 Wonderful 46 reviews - 330 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Queen Beds ### View all photos for Standard Room, 1 King Bed ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/8f3a26f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.8 Exceptional 54 reviews - 330 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Transfer Shower) ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/8f3a26f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Transfer Shower) 9.4 Exceptional 18 reviews - 330 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Communications Accessible) ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/8f3a26f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Communications Accessible) 8.2 Very good 11 reviews - 330 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/0d00d61e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.2 Wonderful 103 reviews - 330 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds (Comms Accessible. Roll-In Shower) ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/4ac10e19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Comms Accessible. Roll-In Shower) 9.4 Exceptional 3 reviews - 330 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds (Communications Accessible) ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/0d00d61e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds (Communications Accessible) 8.0 Very good 11 reviews - 334 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds (Mobility) ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/4ac10e19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds (Mobility) 10.0 Exceptional 1 review - 355 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/4ac10e19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 8.8 Excellent 19 reviews - 355 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/1a36cf63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 8.8 Excellent 8 reviews - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 2 Queen Beds (Communications Accessible) ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/4ac10e19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds (Communications Accessible) 10.0 Exceptional 1 review - 355 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed ![Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704165/1a36cf63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Holiday-Inn-Express-Suites-Charlotte-Ballantyne.h23704165.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Holiday-Inn-Express-Suites-Charlotte-Ballantyne.h23704165.Hotel-Information) ## About the area Located in Ballantyne, a neighbourhood in Charlotte, Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is in the suburbs and near the airport. President James K. Polk State Historic Site and Matthews Community Center are local landmarks, and travellers looking to shop may want to visit SouthPark Mall and Redstone Shopping Center. Check out an event or a game at Bojangles' Coliseum, and consider making time for Carowinds Theme Park, a top attraction not to be missed. [Visit our Charlotte travel guide](https://www.expedia.co.uk/Charlotte.dx178247) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.03882%2C-80.84621&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=REroGsl6bmEHY5trd2Vlgks-Lv4=) 15139 Ballancroft Parkway, Charlotte, NC, 28277 ### What's nearby - Ballantyne Country Club 12 min walk \- 0.7 miles - Shoppes at Ardrey Kell 2 min drive \- 1.7 miles - The Amp Ballantyne 2 min drive \- 1.6 miles - Ballantyne's Backyard 3 min drive \- 1.8 miles - Elon Homes Regional Park 3 min drive \- 2.1 miles ### Getting around - I-485 - South Blvd Station 16 min drive - Charlotte Station 24 min drive - Charlotte-Douglas International Airport (CLT) 31 min drive ### Restaurants - Finale Pizza 2 min drive - Bad Daddy's Burger Bar 3 min drive - Hestia Rooftop 3 min drive - The Club House Bites And Booze 3 min drive - Wendy's 2 min drive ## About this property ### Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel located in Ballantyne At Holiday Inn Express & Suites Charlotte - Ballantyne by IHG, you can look forward to a free breakfast buffet, a terrace and shopping on-site. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - An electric car charging station, 1 meeting room and a water dispenser - A lift, a front desk safe and a 24-hour front desk - Guest reviews say great things about the breakfast, helpful staff and location Room features All 146 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. More amenities include: - Pillowtop mattresses, down duvets and free cots/infant beds - Bathrooms with showers and hairdryers - 43-inch flat-screen TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Indoor pool, open 8 AM to 10 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/690000/688400/688389/6f1dc2a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Charlotte Ballantyne by IHG Ballantyne - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,007 reviews £90 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=688389&PinnedHotelID=688389&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/17000000/16250000/16250000/16249990/2914392c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Drury Inn & Suites Charlotte Arrowood Arrowood - Pool - Hot tub - Breakfast included - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas ### Things to do - 24-hour gym - Seasonal outdoor pool - Shopping - TV in common areas ### Family friendly - Children's games - Fenced pool - In-room cot - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting room ### Outdoors - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift (91 centimetre wide door) - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (86 centimetre high) - Wheelchair-accessible van parking ### More - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Pillowtop mattress ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Electrical adapters - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 90 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 90 per accommodation (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from May to November Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Charlotte Ballantyne Hotel Holiday Inn Express Ballantyne Hotel Holiday Inn Express Charlotte Ballantyne Holiday Inn Express Ballantyne Inn Express Ballantyne Holiday Inn Express Suites Charlotte Ballantyne Holiday Inn Express Suites Charlotte Ballantyne Holiday Inn Express Suites Charlotte Ballantyne by IHG Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel ## Frequently asked questions ### Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG? ### Is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG pet-friendly? ### How much is parking at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG? ### What time is check-in at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG? ### What time is check-out at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG? ### Where is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 744 8 - Good 196 6 - Okay 58 4 - Poor 36 2 - Terrible 60 ## Reviews Verified ### 10/10 Excellent #### Ben 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great rooms, great breakfast with many options, and very well located to area attractions. ![](https://a.travel-assets.com/ugc/hotel-reviews/38e2374d-45aa-4b3b-bb31-307ecb775bb9-1774278075829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/05386b16-4b7a-4cfa-885c-2c8f8ca3dda9-1774278110684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ben Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Juan 23 Mar 2026 Room was clean and really comfortable people was nice awesome place to stay ##### Juan Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Dennis 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Good location and service. ##### Dennis Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Allen 8 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent breakfast, clean room. ##### Allen Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### David 15 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean pleasant hotel. Reasonably priced. Will stay there again. ##### David Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Gail 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, quiet, spacious rooms, good breakfast ##### Gail Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Rohini 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities staff was amazing! the rooms were so clean and pretty. breakfast was delicious! ##### Rohini Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Jessica 11 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and clean hotel! ##### Jessica Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Gentle 5 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is well built, very quiet considering proximity to the busy road. The bed was very comfortable and the breakfast was good. Nice area in Ballantyne and the gym was easily accessible. Shower head with good water pressure (a sticking point with me) and bathroom spacious. I would like to have a hot tub, otherwise, nothing missing for me. ##### Gentle Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Elizabeth 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was so clean and the staff was great. ##### Elizabeth Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Travis 6 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was truly spotless. Hotel staff extremely helpful. ##### Travis Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Dwayne 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotels and l was perfectly located in the area where we want to stay. Was very clean and quiet. ##### Dwayne Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Shannon 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This is literally the halfway point between Cleveland and Kissimmee, FL! Hotel was clean, breakfast was delicious, beautiful surrounding area. Would definitely stay again! ##### Shannon Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Justin 15 Dec 2025 Liked: Cleanliness, staff & service, amenities The room was very clean, the staff were very nice and accommodating food was very good and the coffee was excellent. ##### Justin Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Mihriban 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and a new hotel. Staff was very friendly and helpful. Breakfast was great. ##### Mihriban Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Mayerling 4 Jan 2026 Liked: Cleanliness, property conditions & facilities The hotel was always clean and spotless! Staff were all very courteous. The amenities were excellent! ##### Mayerling Stayed 10 nights in Dec 2025 Verified ### 10/10 Excellent #### SYLVIA 29 Dec 2025 Liked: Cleanliness, amenities Breakfast was great and practical for families ##### SYLVIA Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Lisa 30 Nov 2025 Liked: Cleanliness, property conditions & facilities Room was clean staff was pleasant close to lots of stores and food ##### Lisa Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Karen 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, plenty of breakfast options to choose from. Nice young lady at front desk when checking out. An asset and great representative for this Holiday Inn. Sadly, I can’t remember her name. Location was perfect for our trip to the Ballantyne area. We will definitely be return quests. Highly recommend this Holiday Inn Express. ##### Karen Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Ana 28 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable beds and pillows, spacious room and modern. ##### Ana Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Carol 15 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very safe and clean hotel in a safe area. Zero bugs, zero hesitation in staying here again next time I come to town. ##### Carol Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Carmen 16 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a good stay and the room was clean. Breakfast was free and Buffett style we loved it. The coffee was so good. ##### Carmen Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Tristen 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The guy at the front desk was super friendly and the hotel was very clean! Also, their cinnamon rolls were delicious! ##### Tristen Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Michael 8 Dec 2025 Liked: Cleanliness, property conditions & facilities Clean, quiet and helpful staff ##### Michael Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Michelle 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean, and the bed was extremely comfortable. Continental breakfast was great since there was a large variety to choose from. Top notch hotel. ##### Michelle Stayed 1 night in Dec 2025 ---