Title: Krystal Palace Douala Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Palace Douala Krystal Palace Douala combines tranquility with luxury in the heart of the city, offering spa treatments, an outdoor pool, and delicious dining options ## Photo gallery for Krystal Palace Douala ![Restaurant - Krystal Palace Douala (Douala)](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/6c5c124f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Krystal Palace Douala (Douala)](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/f97e5630.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, laptop workspace, blackout curtains - Krystal Palace Douala (Douala)](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/w7356h4912x0y0-ce78e2e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Krystal Palace Douala (Douala)](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/9c87bcb5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, body wraps, body scrubs - Krystal Palace Douala (Douala)](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/63c4df8c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a peaceful retreat at Krystal Palace Douala in the city center. The SPA Krystal offers rejuvenating treatments, and the outdoor pool provides a refreshing escape. Enjoy local flavors at two on-site restaurants, free WiFi, and beverages from two coffee shops. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 7 of 7 rooms ### View all photos for Premium Double Room, 1 Queen Bed ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/w7356h4912x0y0-ce78e2e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Separate bath and shower Bathrobes Hairdryer - 291 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/0bbb2861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Private bathroom Rainfall showerhead Separate bath and shower - City view - 344 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Double Room ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/8bea4ee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Private bathroom Rainfall showerhead Separate bath and shower - Harbour view - 320 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Double Room ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/54dc5063.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Private bathroom Rainfall showerhead Separate bath and shower - City view - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Double Room ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/36cc71ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available TV Blackout curtains Bidet Bathrobes Private bathroom - City view - 291 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Double Room ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/80711d3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Hydromassage showerhead Bathrobes - Harbour view - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Suite ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/55000000/54110000/54102600/54102548/80711d3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom Blackout curtains - City view - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-KRYSTAL-PALACE-DOUALA.h54102548.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-KRYSTAL-PALACE-DOUALA.h54102548.Hotel-Information) ## About the area Douala is home to Krystal Palace Douala. La Nouvelle Liberte and Cathedral of Saints Peter and Paul are local landmarks, and travellers looking to shop may want to visit Eko Market and Douala Grand Mall. Looking to enjoy an event or a game while in town? See what's happening at Stade de la Reunification or Japoma Sports Complex. [Visit our Douala travel guide](https://www.expedia.co.uk/Douala.dx1025) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.05686%2C9.69900&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4LplqjR4T6c45-juwp447fmjkDQ=) Boulevard de la Liberté, Douala, Région du Littoral ### What's nearby - Eko Market 11 min walk \- 0.6 miles - La Nouvelle Liberte 15 min walk \- 0.8 miles - Cathedral of Saints Peter and Paul 2 min drive \- 1.1 miles - Espace Doual'art 3 min drive \- 1.3 miles - Douala Grand Mall 7 min drive \- 3.7 miles ### Getting around - Douala (DLA-Douala Intl.) 20 min drive ### Restaurants - kadjidja 13 min walk - La Reine 11 min walk - Saga africa 11 min walk - Les Glaciers Modernes 6 min walk - le fouquet 6 min walk ## About this property ### Krystal Palace Douala Luxury hotel Free airport pick-up, a free daily manager's reception and 2 coffee shops/cafes are just a few of the amenities provided at Krystal Palace Douala. Treat yourself to a body treatment, a massage or reflexology at Spa Krystal, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 2 bars and a conference centre. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), a banquet hall and concierge services - A 24-hour front desk, a TV in reception and newspapers in the reception Room features All 237 rooms boast comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. More amenities include: - Bathrooms with bidets and free toiletries - 52-inch TVs with satellite channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/16000000/15570000/15568500/15568425/e914c774.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Star Land Hotel Bonapriso Douala - Pool - Free airport shuttle - Parking included - Free Wi-Fi 8.4 Very good 108 reviews £132 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=15568425&PinnedHotelID=15568425&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/75000000/74280000/74276700/74276634/969b0bff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K Hotel Douala Bonanjo - Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 71 reviews £258 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=74276634&PinnedHotelID=74276634&HadPinnedHotel=true®ionId=-1&adults=2) ![23 bedrooms](https://images.trvl-media.com/lodging/72000000/71400000/71397600/71397536/eeedc9da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Magnum! The whole complex, in a quiet area, makes for a satisfying stay. Douala - Pool - Pet-friendly - Air-conditioning - Laundry room [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=71397536&PinnedHotelID=71397536&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/89000000/88680000/88675300/88675271/w2880h1945x0y2051-95f2a867.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriot Metropolitan Hotel Douala - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant 6.6 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=88675271&PinnedHotelID=88675271&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/65000000/64420000/64410900/64410809/43facf7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Soaho Douala Airport Douala - Pool - Free airport shuttle - Kids’ pool - Parking included 8.8 Excellent 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=64410809&PinnedHotelID=64410809&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/114000000/113770000/113761500/113761463/ee696830.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Tade Douala - Pool - All-inclusive - Breakfast included - Kitchen £67 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=113761463&PinnedHotelID=113761463&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/23000000/22490000/22485500/22485404/a3c9d795.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Résidence St David Bonapriso - Pool - Free airport shuttle - Parking included - Free Wi-Fi 6.0 5 reviews £64 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=22485404&PinnedHotelID=22485404&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/8000000/7780000/7772000/7771953/2d649c49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Akwa Palace Douala - Pool - Spa - Free airport shuttle - Kids’ pool 8.2 Very good 156 reviews £99 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=7771953&PinnedHotelID=7771953&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite, Balcony, City View | Living area](https://images.trvl-media.com/lodging/118000000/117910000/117901600/117901533/e3bd47e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Residence Narita Douala - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £50 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=117901533&PinnedHotelID=117901533&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/95000000/94770000/94764800/94764743/153303a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Platinum Cocotiers Hotel Bonanjo - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 15 reviews £99 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=94764743&PinnedHotelID=94764743&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=54102548&PinnedHotelID=54102548&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=54102548,15568425,74276634,71397536,88675271) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free airport pick-up shuttle on request - Free covered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 16 for children - 2 bars/lounges - 2 coffee shops/cafes - 2 restaurants - Coffee and tea in common areas - Free daily manager's reception ### Things to do - Full-service spa - Outdoor pool - Table tennis - TV in common areas ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Wedding services ### Business services - Conference centre ### Full-service spa - 2 treatment rooms - Body scrubs - Body wraps - Facials - Hot tub - Manicures/pedicures - Massage - Reflexology - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hospital bed - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 52-inch TV with satellite channels - Pay films ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk chair - Free daily newspapers - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 77 per person, per night - A tax is imposed by the city: EUR 6.10 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 16 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number RC/DLA/2009/B/763 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:30 AM to 8:30 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Krystal Palace Douala Hotel Krystal Palace Douala Douala Krystal Palace Douala Hotel Douala ## Frequently asked questions ### Does Krystal Palace Douala have a pool? ### Is Krystal Palace Douala pet-friendly? ### How much is parking at Krystal Palace Douala? ### What time is check-in at Krystal Palace Douala? ### What time is check-out at Krystal Palace Douala? ### Does Krystal Palace Douala provide a shuttle to the airport? ### Where is Krystal Palace Douala located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Palace Douala Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.0 Amenities ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 13 8 - Good 3 6 - Okay 1 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Joyce 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay very comfortable ##### Joyce Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Kalesiboh 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very polite and nice ##### Kalesiboh Stayed 8 nights in Dec 2023 ### 8/10 Good #### Verified traveller 17 Feb 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Excellent hotel with wonderful staff The positives: This is a 5-star hotel and Douala and Cameroon should be proud of this hotel. The building is impressive, the furnishings, the decor and the rooms and the suite we stayed in was absolutely stunning. The reception was worthy of a 5-star hotel. The staff were amazing. The negatives: the windows from the rooms are dirty and do not give a good impression of the hotel. They can be cleaned from the inside so that guests have a good view from the hotel. The carpet in the hallway was stained in some spots. High-end hotels are getting away from carpets altogether for many reasons including health. The swimming pool area had too many people who were not there to use the pool. In fact some outside people came to record selfies for their social media posts. It’s a shame a hotel of this calibre would allow that. Also, access to the pool should not be through the restaurant. I raised all these concerns in person and the staff were very receptive. In fact, Nelly who is a public relations staff was excellent as she took time to hear me and offer some helpful background information. I loved the spirit displayed by the staff of this hotel. The owner and management have succeeded well here. I can only wish them well. ##### Verified traveller Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Polycarpe 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Polycarpe Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Jeff 22 Nov 2022 Disliked: Staff & service, property conditions & facilities Room had to be changed due to construction, safe was not operating, staff unable to assit in a timely manner ##### Jeff Stayed 3 nights in Nov 2022 ### 4/10 Poor #### Nicolas 18 Feb 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Big Mirage Don't be fooled by the reception desk, that is the best customer service you will receive. After that, customer service goes down the drain. The people working at the buffet except for 1 single waitress were all rude and looked like they did not want to be there at all. 3 days and 2 nights and i had NO HOT WATER. Not even luke warm. I had 2 roaches just chilling in my room and i was on the 2nd floor. If you get stuck in the elevator you might pass out from heat as the fan DO NOT WORK. I told the hotel about this and they still did not provide a discount or anything. When i arrived i had high hopes for this hotel but it was getting worse day by day. I was very happy to leave and go to a hotel that has functioning water and people that were happy to work. I have no intention of going back to Douala and even less of going back there. ##### Nicolas Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Une valeur sûre Très belle expérience au Krystal Palace. Chambre spacieuse, propre, bien équipée, avec une jolie vue sur la piscine. Le service est irréprochable, le personnel attentionné, et le petit déjeuner reste généreux jusqu’à la fin du service. Mention spéciale pour le service du matin et du soir, les serveurs et cuisiniers sont formidables. J'ai jamais aussi bien mangé dans un hôtel, c'était riche et varié, je reviendrai ! ##### Verified traveller Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Roland 31 Dec 2025 ##### Roland Stayed 1 night in Dec 2025 ### 8/10 Good #### Derick 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Derick Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### prisca 25 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### prisca Stayed 1 night in May 2025 ### 10/10 Excellent #### prisca 22 May 2025 ##### prisca Stayed 2 nights in May 2025 ### 10/10 Excellent #### Derek 2 Mar 2025 ##### Derek Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Derek 11 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Derek Stayed 2 nights in Feb 2025 ### 8/10 Good #### Achu 2 Jan 2025 ##### Achu Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Monique Sidonie 4 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Monique Sidonie Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Micael 29 Aug 2024 ##### Micael Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Chenwi 15 Aug 2024 Liked: Staff & service ##### Chenwi Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Rudolf 17 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Rudolf Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Neully Flore 8 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Neully Flore Stayed 7 nights in Dec 2023 ### 2/10 Terrible #### Louis 23 Sept 2023 ##### Louis Stayed 1 night in Sep 2023 ## Expedia's Latest Trends ### Hotels > [Deudjui hôtel](https://www.expedia.co.uk/Bafang-Hotels-Deudjui-Hotel.h102017896.Hotel-Information) > > [Boutique Hotels in Gran Canaria](https://www.expedia.co.uk/Gran-Canaria-Hotels-Boutique-Hotel.0-0-d6047134-tBoutiqueHotel.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Granada](https://www.expedia.co.uk/Granada-Hotels-Beach-Hotels.0-0-d1384-tBeachHotels.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Ferring](https://www.expedia.co.uk/5Star-Ferring-Hotels.s50-0-d3000011494.Travel-Guide-Filter-Hotels) > > [4 Star Hotels in Alcúdia](https://www.expedia.co.uk/4Star-Alcudia-Hotels.s40-0-d182271.Travel-Guide-Filter-Hotels) > > [Hotels with a Bar in Didsbury](https://www.expedia.co.uk/Didsbury-Manchester-Hotels-Hotel-With-A-Bar.0-n6004280-0-thotelwithabar.Travel-Guide-Filter-Hotels) > > [Hotels with Hot Tubs in Chichester](https://www.expedia.co.uk/Chichester-Hotels-Hotels-With-Hot-Tubs.0-0-d4600-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Victoria Guest House](https://www.expedia.co.uk/Limbe-Hotels-Victoria-Guest-House.h16071437.Hotel-Information) > > [Glasdair Bed & Breakfast](https://www.expedia.co.uk/Inverness-Hotels-Glasdair-Bed-Breakfast.h9057156.Hotel-Information) > > [Hostels Barbados](https://www.expedia.co.uk/Barbados-Hostels.d16-aaHostels.Travel-Guide-Accommodation) > > [Appartement Meublé VIP Douala Bonapriso](https://www.expedia.co.uk/Douala-Hotels-Appartement-Meuble-VIP-Douala-Bonapriso.h45390589.Hotel-Information) > > [Hotels in Albufeira](https://www.expedia.co.uk/Albufeira-Hotels.d4692.Travel-Guide-Hotels) ### Flights > [Flights from Leeds (LBA) to Ferno (MXP)](https://www.expedia.co.uk/lp/flights/lba/mxp/leeds-to-milan) > > [Flights from Miami (MIA) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/mia/man/miami-to-manchester) > > [Flights from Shanghai (PVG) to Incheon (ICN)](https://www.expedia.co.uk/lp/flights/pvg/icn/shanghai-to-seoul) > > [Flights from Hounslow (LHR) to Maringá (MGF)](https://www.expedia.co.uk/lp/flights/lhr/mgf/london-to-maringa) > > [Flights from Hounslow (LHR) to Beja (BYJ)](https://www.expedia.co.uk/lp/flights/lhr/byj/london-to-beja) > > [Flights from Tokyo (TYO-All Airports) to London (LCY-London City)](https://www.expedia.co.uk/lp/flights/tyo/lcy/tokyo-to-london) > > [Flights from Hounslow (LHR) to Salt Lake City (SLC)](https://www.expedia.co.uk/lp/flights/lhr/slc/london-to-salt-lake-city) > > [Ryanair Birmingham (BHX) to Málaga (AGP) flights](https://www.expedia.co.uk/lp/flight-routes/ryanair-from-birmingham-to-malaga/fr/bhx/agp) ### Activities ### Packages > [Sky Zone Indoor Trampoline Park](https://www.expedia.co.uk/Sky-Zone-Indoor-Trampoline-Park-Rumford.d553248621561868032.Attraction) > > [Maafushi Holidays](https://www.expedia.co.uk/Maafushi.d6147669.Holidays-City-Breaks) > > [Ealing Hospital](https://www.expedia.co.uk/Ealing-Hospital-Norwood-Green.d553248635934140949.Attraction) ### General ---