Hotel Serena Palace

Property class: 3.5

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Consider a stay at Hotel Serena Palace and take advantage of a free return airport shuttle, a terrace and an art gallery on-site. The on-site restaurant offers breakfast, lunch and dinner. In addition to designer shops on-site and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Room options

View all photos for Room

A hotel room with a bed, a desk with a telephone, a chair, a window with red curtains, and a colorful artwork on the wall.

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room

A hotel room with a bed, a bedside table with a phone, and a view of the city through large windows.

Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Studio

A hotel room with a bed, a TV, a painting, and a dining area with chairs and a table.

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
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About the area

Located in Akwa II, a neighbourhood in Douala, Hotel Serena Palace is near the airport and near a boardwalk. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are local landmarks, and travellers looking to shop may want to visit Eko Market and Douala Grand Mall. Looking to enjoy an event or a game while in town? See what's happening at Stade de la Reunification or Japoma Sports Complex.
Map
Bali, Boulevard de la République, Douala, Région du Littoral

What's nearby

  • Cathedral of Saints Peter and Paul
    12 min walk - 0.7 miles
  • Eko Market
    16 min walk - 0.9 miles
  • Espace Doual'art
    18 min walk - 1.0 mile
  • Douala Maritime Museum
    2 min drive - 1.3 miles
  • Port of Douala
    3 min drive - 1.5 miles

Getting around

  • Douala (DLA-Douala Intl.)
    7 min drive

Restaurants

  • Restaurant Sénégalais KHADIDJA
    12 min walk
  • Mc Cofee
    6 min walk
  • Mc Burger
    4 min walk
  • Les perroquets
    6 min walk
  • Opiom Bali
    4 min walk

About this property

Hotel Serena Palace

  • Hotel located in Akwa II
  • You can look forward to a free return airport shuttle, a terrace and an art gallery on-site at Hotel Serena Palace. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with designer shops on-site and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), a lift and multilingual staff
    • A 24-hour front desk, 2 meeting rooms and coworking spaces
  • Room features
  • All 60 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Shared bathrooms with free toiletries
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and heating

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Frequently asked questions

Is Hotel Serena Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serena Palace?

Self-parking is free at this property.

What time is check-in at Hotel Serena Palace?

Check-in start time: midnight; check-in end time: anytime.

What time is check-out at Hotel Serena Palace?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Serena Palace provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6 AM to midnight on request.

Where is Hotel Serena Palace located?

Located in Akwa II, this hotel is within a 15-minute walk of Cathedral of Saints Peter and Paul and Espace Doual'art. Eko Market and Douala Maritime Museum are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Serena Palace Reviews

5.0

6.0

Cleanliness

2.0

Amenities

5.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and the service are good The restaurant is good
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai payé et j'ai jamais dormi dans l'hôtel on m'a refoulé disant que vous ne les payé pas j'exige un remboursement.
Stayed 1 night in Apr 2019