Title: Hotel Serena Palace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1025&destination=Douala%2C+Littoral%2C+Cameroon&selected=28413928&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Serena Palace Explore local art and shopping scenes or simply unwind with dinner at the restaurant. Enjoy convenient amenities like coworking spaces and 24-hour front desk assistance. ## Photo gallery for Hotel Serena Palace ![Exclusive Suite | Minibar, in-room safe, desk, laptop workspace - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/2fc0b07e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/a22748f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b61ab92b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/185b2fa1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/9132443f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Akwa II, Hotel Serena Palace is a haven that offers a free roundtrip airport shuttle and an art gallery on site. Unwind on the terrace, indulge in breakfast at the restaurant or explore designer stores while staying connected with free WiFi. ## Reviews 5.0 ## Popular amenities - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar 14 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room ![Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/71b12458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Heating Dining table Flat-screen TV Champagne service Electric kettle Free bottled water Minibar - Sleeps 2 - 1 Double Bed ### View all photos for Room ![Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/026f70c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Heating Dining table Flat-screen TV Champagne service Electric kettle Free bottled water Minibar - Sleeps 3 - 1 Queen Bed ### View all photos for Comfort Studio ![Comfort Studio | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b57afe5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Air conditioning Heating Dining table Flat-screen TV Champagne service Electric kettle Free bottled water Minibar - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Hotel-Serena-Palace.h28413928.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Hotel-Serena-Palace.h28413928.Hotel-Information) ## About the area Located in Akwa II, a neighbourhood in Douala, Hotel Serena Palace is near the airport and near a boardwalk. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are local landmarks, and travellers looking to shop may want to visit Eko Market and Douala Grand Mall. Looking to enjoy an event or a game while in town? See what's happening at Stade de la Reunification or Japoma Sports Complex. [Visit our Douala travel guide](https://www.expedia.co.uk/Douala.dx1025) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.04249%2C9.69569&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p3kZINhgFWt2RKpcWY7PWpoJq70=) Bali, Boulevard de la République, Douala, Région du Littoral ### What's nearby - Cathedral of Saints Peter and Paul 10 min walk \- 0.6 miles - Eko Market 15 min walk \- 0.8 miles - Espace Doual'art 16 min walk \- 0.9 miles - Douala Maritime Museum 19 min walk \- 1.1 miles - Port of Douala 2 min drive \- 1.1 miles ### Getting around - Douala (DLA-Douala Intl.) 7 min drive ### Restaurants - kadjidja 12 min walk - Mc Cofee 6 min walk - Black & White 10 min walk - Mc Burger 4 min walk - CAFE TREEHOUSE 16 min walk ## About this property ### Hotel Serena Palace Hotel located in Akwa II You can look forward to a free return airport shuttle, a terrace and an art gallery on-site at Hotel Serena Palace. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with designer shops on-site and dry cleaning/laundry services. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), 2 meeting rooms and a lift - Multilingual staff, a TV in reception and coworking spaces Room features All 60 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. More amenities include: - Shared bathrooms with free toiletries - Flat-screen TVs with satellite channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Deluxe Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/100000000/99120000/99115300/99115237/2e08bbed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Mickel Douala - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant 7.6 Good 4 reviews £47 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=99115237&PinnedHotelID=99115237&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/38000000/37950000/37948400/37948379/79a1b8fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONOMO Hotel Douala Bonanjo - Pool - Free airport shuttle - Pet-friendly - Parking included 8.8 Excellent 132 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=37948379&PinnedHotelID=37948379&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/74000000/73410000/73403100/73403051/b09ea60c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FAYA Hotel Akwa II - Pool - Free airport shuttle - Parking included - Free Wi-Fi 8.6 Excellent 28 reviews £68 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=73403051&PinnedHotelID=73403051&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, 1 Bedroom, Balcony, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/120000000/120000000/119991900/119991857/fefb8ade.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exotic Plaza Hotel Douala - Spa - Free airport shuttle - Parking included - Free Wi-Fi £40 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=119991857&PinnedHotelID=119991857&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12810000/12802600/12802597/dcaaf8d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Résidence La Falaise Douala - Spa - Free airport shuttle - Free Wi-Fi - Restaurant 9.0 Wonderful 66 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=12802597&PinnedHotelID=12802597&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/75000000/74280000/74276700/74276634/969b0bff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K Hotel Douala Bonanjo - Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 82 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=74276634&PinnedHotelID=74276634&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/24000000/23590000/23587500/23587411/7902a0f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adamaoua Grand Hotel Douala - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 10 reviews £74 includes taxes & fees 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=23587411&PinnedHotelID=23587411&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/92000000/91890000/91882300/91882282/d2a1f696.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GENEVA HÔTEL Douala - Pool - Breakfast included - Parking included - Free Wi-Fi 8.0 Very good 3 reviews £71 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=91882282&PinnedHotelID=91882282&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/125000000/124600000/124595500/124595452/dd166141.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Saphir Group Douala - Pool - Breakfast included - Pet-friendly - Parking included £60 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=124595452&PinnedHotelID=124595452&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/16000000/15570000/15568500/15568425/e914c774.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Star Land Hotel Bonapriso Douala - Pool - Free airport shuttle - Parking included - Free Wi-Fi 8.4 Very good 113 reviews £131 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=15568425&PinnedHotelID=15568425&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=28413928,99115237,37948379,73403051,119991857) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free return airport shuttle from 6 AM to midnight on request - Free secured, uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: XAF 6,000 for adults and XAF 6,000 for children - 2 bars/lounges - A restaurant ### Things to do - Art gallery - Designer stores - TV in common areas ### Family friendly - Dining table ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - 2 meeting rooms - Coworking space ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Lift - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shared bathroom - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board on request - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: midnight; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 17 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 2.5 per cent for credit card payments Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for XAF 8.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: XAF 3000.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately XAF 6000 for adults and from XAF 6000 for children - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: XAF 8.0 per day - Credit card charges are subject to a surcharge of 2.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Serena Palace Douala Serena Palace Douala Serena Palace Hotel Serena Palace Hotel Hotel Serena Palace Douala Hotel Serena Palace Hotel Douala ## Frequently asked questions ### Is Hotel Serena Palace pet-friendly? ### How much is parking at Hotel Serena Palace? ### What time is check-in at Hotel Serena Palace? ### What time is check-out at Hotel Serena Palace? ### Does Hotel Serena Palace provide a shuttle to the airport? ### Where is Hotel Serena Palace located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Serena Palace Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 2.0 Amenities ### 5.0 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews ### 8/10 Good #### Robert 7 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are friendly and the service are good The restaurant is good ##### Robert Stayed 2 nights in Nov 2018 ### 2/10 Terrible #### Verified traveller 8 Apr 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities J'ai payé et j'ai jamais dormi dans l'hôtel on m'a refoulé disant que vous ne les payé pas j'exige un remboursement. ##### Verified traveller Stayed 1 night in Apr 2019 ### Expedia's Latest Trends ### Hotels > - [Cheap Hotels in Basque Country](https://www.expedia.co.uk/Destinations-In-Basque-Country-Budget-Hotels.0-0-d6047896-tBudgetHotels.Hotel-Filter-Destinations) > - [Lapland Hotels Ylläskaltio](https://www.expedia.co.uk/Kittila-Hotels-Lapland-Hotels-Yllaskaltio.h1636414.Hotel-Information) > - [Fairfield Inn & Suites by Marriott Quantico Stafford](https://www.expedia.co.uk/Stafford-Hotels-Fairfield-Inn-Suites-By-Marriott-Quantico-Stafford.h5414912.Hotel-Information) > - [Ebenus Suites by Checkin](https://www.expedia.co.uk/Heraklion-Hotels-Crete-Resort-Sea-Side-Suites.h80924928.Hotel-Information) > - [The Peninsula London](https://www.expedia.co.uk/London-Hotels-The-Peninsula-London.h91642864.Hotel-Information) > - [3 Star Hotels in Giza](https://www.expedia.co.uk/3Star-Giza-Hotels.s30-0-d178624.Travel-Guide-Filter-Hotels) > - [Hyde Park Suites - Apartments](https://www.expedia.co.uk/London-Hotels-Hyde-Park-Suites-Apartments.h2484864.Hotel-Information) > - [Hotels with Restaurant in Tunisia](https://www.expedia.co.uk/Destinations-In-Tunisia-Hotel-With-Restaurant.0-0-d182-thotelwithrestaurant.Hotel-Filter-Destinations) > - [Hotels in Şişli](https://www.expedia.co.uk/Sisli-Istanbul-Hotels.0-n6054813-0.Travel-Guide-Filter-Hotels) > - [All-Inclusive Hotels in Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels-All-Inclusive-Hotel.0-0-d178285-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > - [Pearl Continental Rawalpindi](https://www.expedia.co.uk/Islamabad-Hotels-Pearl-Continental-Rawalpindi.h1217983.Hotel-Information) > - [Appartement Meublé VIP Douala Bonapriso](https://www.expedia.co.uk/Douala-Hotels-Appartement-Meuble-VIP-Douala-Bonapriso.h45390589.Hotel-Information) > - [The Ringling Beach House](https://www.expedia.co.uk/Sarasota-Hotels-The-Ringling-Beach-House.h5452904.Hotel-Information) > - [Hotels in Louisiana](https://www.expedia.co.uk/Destinations-In-Louisiana.d220.Hotel-Destinations) ### Flights > - [Flights from Hounslow (LHR) to Macon (MCN)](https://www.expedia.co.uk/lp/flights/lhr/mcn/london-to-macon) > - [Flights from Schoenefeld (BER) to Boston (BOS)](https://www.expedia.co.uk/lp/flights/ber/bos/berlin-to-boston) > - [Flights from Estate Little Saint James Island](https://www.expedia.co.uk/lp/flights/553248635975876432/flights-from-estate-little-saint-james-island) > - [Flights from halmstad airport](https://www.expedia.co.uk/lp/airports/had/flights-from-halmstad-airport) > - [Flights from Christchurch (BOH) to Galway (GWY)](https://www.expedia.co.uk/lp/flights/boh/gwy/bournemouth-to-galway) ### Cars ### Activities > - [Things to do in North Coast](https://www.expedia.co.uk/Things-To-Do-In-North-Coast.d6047791.Travel-Guide-Activities) ### Packages > - [Belem Holidays](https://www.expedia.co.uk/Belem.d534.Holidays-City-Breaks) ### General > - [Visit Boquerón](https://www.expedia.co.uk/Boqueron.dx500173) ---