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Hotel Akwa Palace

Photo gallery for Hotel Akwa Palace

Featured image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Akwa Palace

Hotel Akwa Palace

4 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
920 Boulevard De La Liberte, Douala, 4007

Explore the area

  • Popular LocationEko Market1 min walk
  • Popular LocationCathedral of Saints Peter and Paul8 min walk
  • Popular LocationLa Nouvelle Liberte2 min drive
  • AirportDouala (DLA-Douala Intl.)8 min drive

Choose dates to view prices

About this area

Douala

Located in Douala, Hotel Akwa Palace is in the city centre. Local points of interest include Eko Market, Cathedral of Saints Peter and Paul, and La Nouvelle Liberte. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Eko Market - 1 min walk
  • Cathedral of Saints Peter and Paul - 8 min walk
  • La Nouvelle Liberte - 2 min drive
  • Port of Douala - 5 min drive
  • Stade de la Reunification - 5 min drive

Getting around

  • Douala (DLA-Douala Intl.) - 8 min drive

Restaurants

  • Le Tournebroche — 1 min walk
  • Le TSA — 1 min walk
  • Seamen's Mission - 9 min walk
  • LA PIZZERIA - 3 min drive
  • L'Ovalie - 3 min drive

About this property

Hotel Akwa Palace

Family-friendly hotel with 3 restaurants and free airport shuttle
3 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour health club, a poolside bar and a coffee shop/café are on-site. All 184 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include balconies or patios and minibars.
Hotel Akwa Palace offers 184 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Buffet breakfast available for a fee daily: USD 25-25 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Mini golf
  • Outdoor pool
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 25 and USD 25 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Akwa Hotel
Akwa Palace
Akwa Palace Douala
Akwa Palace Hotel
Hotel Akwa Palace
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel Douala

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 16 out of 75 reviews
5 - Excellent 21%
Rating 4 - Good. 35 out of 75 reviews
4 - Good 47%
Rating 3 - Okay. 12 out of 75 reviews
3 - Okay 16%
Rating 2 - Poor. 7 out of 75 reviews
2 - Poor 9%
Rating 1 - Terrible. 5 out of 75 reviews
1 - Terrible 7%

3.8/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad night service... Poorly trained desk clerks
Stupid clerk would not call manager to check my reservation.. delayed for 1hoir even tho I me timed I was tired and réservation was paid for!! Tried to charge me a second time.. this is the second time this crap is pulled on me
Stayed 1 night in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel is dated in parts, but is kept clean and the hotel service has been good overall. Security and covid measures are excellent in every way. The air conditioner failed in my room early in my 4 week stay, the technician, (Messi), was outstanding and when it could not be repaired he arranged for a room swap which took only 10 minutes or so. The pool area is nice and the bar service is good, again the staff are super. The reception, catering and housekeeping staff have been faultless and all are bi lingual. Breakfast is pretty good overall but expensive, as are meals and drinks in the restaurants and bars. The only downsides I have encountered are:- 1. The internet connection which is very poor at weekends and poor during the week. 2. The restaurant menu is very limited, especialy for a long stay. 3. The food quality varies very much, what was great a few days earlier was cold and less tasty the next time. I would stay here again but would arrange my own internet connection with a mifi device.
Stayed 28 nights in May 2021

2/5 Poor

Disliked: Staff & service
Stayed 2 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douala stay
Very clean, everything worked and the staff was helpful. Very nice pool area.
Stayed 2 nights in Nov 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very pretty space go and try it its the best off douala
Stayed 3 nights in Oct 2020