Holiday Inn Express Hotel & Suites Waterford by IHG

Property class: 2.5

Choose dates to view prices

At Holiday Inn Express Hotel & Suites Waterford by IHG, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is £101
includes taxes & fees
4 Oct - 5 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a computer, a chair, and a lamp.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a large bed, bedside tables, a chair, and two wall-mounted lamps.

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a sofa, a coffee table, and a desk.

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a large bed, bedside tables, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Waterford, Holiday Inn Express Hotel & Suites Waterford by IHG is in a shopping district and near the airport. Waterford Oaks Waterpark and Pontiac Creative Arts Center are local attractions and those in the mood for shopping can visit Great Lakes Crossing Outlets and The Village Of Rochester Hills. LEGOLAND® Discovery Center and SEA LIFE Michigan Aquarium are also worth visiting. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Waterford travel guide
Map
4350 Pontiac Lake Rd, Waterford, MI, 48328

What's nearby

  • An underwater scene with a large rock formation and various fish swimming around it.
    Great Lakes Crossing Outlets
    14 min drive - 7.7 miles
  • A cityscape with a prominent stadium, historic buildings, and a dense urban grid.
    Ford Field
    43 min drive - 42.7 miles
  • Watkins Lake
    10 min walk - 0.6 miles
  • Pine Knob Music Theatre
    19 min drive - 9.9 miles
  • Vibe Credit Union Showplace
    26 min drive - 20.7 miles

Getting around

  • Pontiac Station
    10 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    53 min drive

Restaurants

  • Buffalo Wild Wings
    2 min drive
  • Starbucks
    16 min walk
  • Kroger Fuel Center
    16 min walk
  • Leos Coney Island
    20 min walk
  • Panera Bread
    20 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Hotel in a shopping district
  • Consider a stay at Holiday Inn Express Hotel & Suites Waterford by IHG and take advantage of a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A free local area shuttle, luggage storage and a front desk safe
    • A vending machine, a 24-hour front desk and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 83 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • TVs with premium channels
    • Mini fridges, video game consoles and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

American ExpressDiscoverMastercardVisa

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Hotel & Suites Waterford by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterford by IHG?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterford by IHG on 4 Oct 2026 start from £101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Hotel & Suites Waterford by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterford by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Waterford by IHG?

Checkout is at noon.

Where is Holiday Inn Express Hotel & Suites Waterford by IHG located?

Situated near the airport, this hotel is within 2 miles (3 km) of Watkins Lake, Crescent Lake and Otter Lake. Waterford Oaks Waterpark and Elizabeth Lake are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 633 out of 1006 reviews
Rating 8 - Good. 242 out of 1006 reviews
Rating 6 - Okay. 65 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we visit the area. The beds are very comfortable. The property is extremely clean and the staff are very friendly and welcoming!!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; clean room; good breakfast
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch from front desk staff to breakfast staff, all seemed genuinely happy which is rare in itself
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place to stay. Good location near Meyhjer.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Good breakfast
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and updated room!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so cozy and we loved the pool and fitness center!!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff. Good breakfast and coffee. Had a great stay, and not a bad drive to Pine Knob music venue. Will stay here anytime we attend a concert there.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the Holiday Inn Express & Suites. The hotel was incredibly clean, accommodating, and very comfortable.A special shoutout to Hannah and Erica at the front desk! They were both exceptionally professional and friendly. Excellent service all around—highly recommended.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated hotel. I felt very safe. The breakfast was excellent-shopping and dining nearby!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities, comfortable bed, great breakfast, friendly staff. Our 4th stay and always superb. Park almost at the front door with easy check in and check out. Pool looks nice but we’ve never taken advantage of it. I did use the nice exercise room last visit.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Easy to find with lots of parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best. We had fun, it was quiet and breakfast was nice.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lower level felt a little damp, but was right near the pool which was great. The staff are beyond wonderful, and the room was very clean.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was a breeze. Staff were very helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up to date property. Nice rooms, comfortable beds and sheets. No issues with any of the amenities, helpful and friendly staff, nice breakfast! 10 minutes to Pine Knob. I would stay here again and recommend to family and friends!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They all were kind and welcoming. Room was clean overall hotel and grounds were clean. Breakfast staff kept everything well stocked and clean. Definitely best experience we have had in a hotel in a long time.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff made the entire week very pleasant. They were very helpful & cheerful. Happy greetings every time we left & when we returned. Good starter breakfast, great coffee, nice pool, room was clean and everything worked.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is great! The hotel is clean, spacious, and provides a wonderful breakfast with super friendly staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Friendly staff, quick & easy checkin, very clean, comfortable bed, quiet room & amazing breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the nicest ones I have been to lately. Check in was a breeze. The staff was very friendly. The hotel was bright and very clean. The rooms were spacious, beds comfortable and the breakfast was very good. Had a large selection of items. Biscuits and gravy were delicious, and the warm, flaky cinnamon rolls are to die for! The price was very reasonable for all that was included. I would highly recommend this hotel .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing staff, very clean room and awesome breakfast!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

This was a great stay for our family. The receptionists were so kind and friendly and made our kids feel welcome each time we left and came back. The breakfast was great and those staff members were attentive and kind. The pool was clean and my kids loved it.
Stayed 2 nights in Apr 2026