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"Staff weren’t eager to help Pool QR codes didn’t work No one ever attending the pool bar Food so expensive Tv didn’t work in the room"

"Great hotel"

"Breakfast was very busy, floor Staff a bit chaotic and the place was dirty. The young staff at Sigi’s were just wonderful, friendly, so pleasant and accomodating but the older staff a bit rude-disappointing to see. Security on grounds were lovely as were the guys in Lobby."

"This is a lovely hotel. With great a staff. It is away from the city but close enough by Grab for that part of Penang to be accessible. The breakfast was great and varied. The gym was excellent."

"Not a great experience, room was dirty , room safes did not work , terrible sound proofing, very outdated and not a pleasant stay"

"Recommended"

"Hotel needs to get more new bath towels and provide wash cloth and hand towels. Also had to ask for shampoo and body wash gel. Towels are very very old. Shower does not work properly. Room gets very hot, ac only works when in room with room key, should have better system. Location was great but won’t stay here again"

"We had a great stay at this beautiful hotel. The pool was shaded and cool even in March's heat wave! The breakfast buffet had everything we could want, and more. "

"7eleven and CU 24hrs.. staffs very friendly.. recommend few places to eat.. "