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Thomas & his staff really go out of their way to make you feel comfortable & catered for. I travel extensively & it's great to find customer care at this very high level. Views for the terrace & gardens are breathtaking & organised tours from Thomas are well worth a try. I'd not hesitate to recommend this hotel to anyone. Jeff..

Amazing staff. Always willing to help with an infectious smile. Big call out to Lightness who truly lives up to her name.

The Utengule Coffee Lodge is a great place to unwind, before or after a long road trip. The food is lovely, plenty of drinks choices, and the staff courteous and attentive. Breakfast on the lawn overlooking the Rift Valley is a must, together with a couple of giraffes! Rooms are basic but comfortable, and the beds perfect for a good night's rest. I have visited a few times, and feel the weight of the world disappearing when I arrive.

we stayed here because we were participating in the Kili marathon. the hotel was extremely conveniently located, less than 5 mins walk from the stadium. Paschal in particular was so helpful, communicating with me in advance of our arrival to make sure we had everything we need. the one problem we had was that dinner was quite slow, this was because they were busy due to the marathon the next day. Paschal and his team were very apologetic about it and offered us complimentary drinks. we...

Attentive staff, good food, a small pleasant pool and clean rooms/public areas. A little out of the centre of Arusha but most things a short ride away.