Find the best Richmond City County Hotels

"Great location and room, valet parking charged our EV, staff very helpful w/ a forgotten toothbrush and bag storage, thumbs up."

"The Jefferson Hotel is hands down our favorite. We drove 3-1/2 hours each way to celebrate our anniversary there. Of course the two shows we took in and the excellent restaurants in town as well as museums make it worth the trip. But the on-site parking and complementary shuttle service to theaters are a nice touch. The staff is consistently friendly and helpful. We stay at the Jefferson a couple of times a year. This morning as we were departing the concierge came out from behind her desk to give my wife a big hug. She asked how our grands are doing and gave us a couple of waters for the road."

"Always a favorite! Love the downtown location and helpful staff. I wish the bar/restaurant was still operational. Comfy quarters and appreciate the mini frig in our room!"

"I enjoyed my stay. Convenient location. "

"Everything was great! The staff were friendly and helpful, the room was clean and had very comfortable beds, and it was conveniently close to the town square!"

"The buildings and surrounding parking lot appear to be condemned and abandoned on first sight (at least one of the buildings actually is condemned and boarded up w/posted notices all over it). The staff if there is one is simply unavailable and unresponsive. The elevator in the building my room was in on the 3rd floor does not work ( I can personally confirm that it hasn't worked for at least 1 year). The room itself could have actually been nice if anyone gave minimal attention to repairs and housekeeping. However the current state is filthy, unkept and in need of maintenance/repairs. There was a plumbing leak in the middle of the night that soaked through the carpet where the carpet and flooring meet between the entry/bathroom & the sleeping area. The bedding was dirty (unchanged!), stained and had cigarette burns in my non smoking room that had no smoke detector! Dirty tissues and other debris.There was mold in the carpet and bathroom, exposed plumbing, no bulbs in some of the fixtures, melted parts of dirty appliances (hair dryer, microwave and AC unit) Will post pics if allowed. A broken desk chair that dumped me into the floor! Front desk was informed but recieved no response or efforts. I will say the towels appeared to be new, there is a bare pattio/balcony that wasn't mentioned in ad that I appreciated and the nearby Marcco's pizza is impressive, delicious, friendly, professional and accommodating. All just at the fringe of Scotts Addition."

"Don’t stay here, at least they moved us the front."

"They didn’t give us new towels."

"there is no swimming pool. I requested to use my room cleaned and no one cleaned it. The next day housekeeping came and didn't change my sheets permanent bed. They didn't replenish the soap. The air conditioner was only partially working "