"On arrival the desk clerk was unable to find my booking and the manager was called. This proved to be an unhelpful experience even though the booking was found he stated that he couldn’t find confirmation of the payment, despite me showing him the confirmation emails from Hotel.com. He appeared completely uninterested leaving me to phone the UK landline available to me so they could resolve the matter. He then disappeared to his office leaving me to follow and enquire of the outcome after which...
"On arrival the desk clerk was unable to find my booking and the manager was called. This proved to be an unhelpful experience even though the booking was found he stated that he couldn’t find confirmation of the payment, despite me showing him the confirmation emails from Hotel.com. He appeared completely uninterested leaving me to phone the UK landline available to me so they could resolve the matter. He then disappeared to his office leaving me to follow and enquire of the outcome after which...
"I was dissatisfied since the begginng due to the questioning from the receptionist about the payment through Hotels.com even mention that agency did not pay the hotel and I needed to pay again. The matter was resolved after a quick call with a Hotela.com representative.
After that entrance the first night could not sleep. Construction workers from the same site where too noisy and drunk from 4 am to 6.30am.
Water was sold to us by their personal from the restaurant at double the price.
the last...
"I was dissatisfied since the begginng due to the questioning from the receptionist about the payment through Hotels.com even mention that agency did not pay the hotel and I needed to pay again. The matter was resolved after a quick call with a Hotela.com representative.
After that entrance the first night could not sleep. Construction workers from the same site where too noisy and drunk from 4 am to 6.30am.
Water was sold to us by their personal from the restaurant at double the price.
the last...
"I had a very nice and pleasant stay at the Bolton. The check in and check out process was very smooth and the amenities were great. Its location is also quite central and close to all the activities in needed to do in Abuja.
All the staff were also very friendly and helpful"
"I had a very nice and pleasant stay at the Bolton. The check in and check out process was very smooth and the amenities were great. Its location is also quite central and close to all the activities in needed to do in Abuja.
All the staff were also very friendly and helpful"
"This review is for the Festac town Golden tulip only and may not be applicable to the other locations. Just FYI for whoever is booking the Golden tulip Festac hotel from outside of Nigeria: this is an old hotel. Rugs, beds and showers are from the 70's so expect choking stale smell from the rugs in the rooms and corridors, 'unsleep-able" beds, and hard to operate showers. Plus even if u reserve a room for two guests, only one will get a complimentary breakfast, and the other guest will fast. I...
"This review is for the Festac town Golden tulip only and may not be applicable to the other locations. Just FYI for whoever is booking the Golden tulip Festac hotel from outside of Nigeria: this is an old hotel. Rugs, beds and showers are from the 70's so expect choking stale smell from the rugs in the rooms and corridors, 'unsleep-able" beds, and hard to operate showers. Plus even if u reserve a room for two guests, only one will get a complimentary breakfast, and the other guest will fast. I...
"What was promised like free breakfast was not offered, their deadbolt and security door are not properly secured. Their lights are not bright enough and needs to be replaced, their safe box is not functioning. My checking in was a little bit frustrating because they couldn’t find my name on the booking list"
"What was promised like free breakfast was not offered, their deadbolt and security door are not properly secured. Their lights are not bright enough and needs to be replaced, their safe box is not functioning. My checking in was a little bit frustrating because they couldn’t find my name on the booking list"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Really well run property, safe, clean and spacious, nice modern feel but comfortable.
Resteraunt food offering was varied and very tasty. But the real selling point is the staff especially the General manger MojiSola, she is a great asset to the hotel she was efficient,professiinal and attentative.
I would definately recommend and stay again.
Really well run property, safe, clean and spacious, nice modern feel but comfortable.
Resteraunt food offering was varied and very tasty. But the real selling point is the staff especially the General manger MojiSola, she is a great asset to the hotel she was efficient,professiinal and attentative.
I would definately recommend and stay again.
Elizabeth
Reviewed October 28, 2023Reviewed October 28, 2023
Lovely hotel, the staff are amazing and so friendly and welcoming. Amenities are excellent and the hotel is spotlessly clean. I will definitely stay again and recommend!
Lovely hotel, the staff are amazing and so friendly and welcoming. Amenities are excellent and the hotel is spotlessly clean. I will definitely stay again and recommend!